Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,817 Reviews)
Rating breakdown 3,817 reviews
5 Stars
2,890
4 Stars
619
3 Stars
182
2 Stars
64
1 Star
62
86%of customers recommend this product.
(
703 out of
817)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
5
This is a great device!
on September 16, 2026
Posted by: Kay2208
[This review was collected as part of a promotion.] I am extremely happy that I chose to upgrade my watch to this one. I had the previous version which was great too but some new features were added that only this new watch could do. The only issue I have with it is the battery life is not that long for me. When I charge it I often forget about it so I forget to put it on to record my sleep and exercise etc.. everything else is fantastic!! Thank you for making this!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simply amazing
on September 15, 2026
Posted by: Buhoricua
[This review was collected as part of a promotion.] Really, it’s just practical, well-designed, and simply amazing. Although it’s a watch, it is more than that, and it easily surpassed my expectations. It solves the problem of having a reliable watch, but also makes it effortless to keep track of things like health, daily events, messages, and many other things throughout a busy day.
The hardware strikes an ideal balance: sleek, premium, and durable without feeling bulky on the wrist. The display is vibrant and legible even in direct sunlight, while navigating menus and opening apps is fast and responsive. On the health side, tracking is remarkably consistent. Whether monitoring heart rate during training, analyzing sleep recovery, or checking daily movement metrics, the feedback is clear, actionable, and ready at a glance.
Day-to-day productivity is where it truly proves its value. Glancing at upcoming calendar schedule alerts, handling quick message replies, and filtering incoming notifications directly from your wrist saves genuine time, keeping you organized without constantly pulling out your phone.
Also, I love that it can be customized in so many ways, which is more than enough with plenty of options and complications. You can fine-tune watch faces to prioritize the exact data you want to see—battery percentage, step counts, weather, or your next task. It blends daily utility, clean design, and reliable performance into an essential tool for everyday life.
The hardware strikes an ideal balance: sleek, premium, and durable without feeling bulky on the wrist. The display is vibrant and legible even in direct sunlight, while navigating menus and opening apps is fast and responsive. On the health side, tracking is remarkably consistent. Whether monitoring heart rate during training, analyzing sleep recovery, or checking daily movement metrics, the feedback is clear, actionable, and ready at a glance.
Day-to-day productivity is where it truly proves its value. Glancing at upcoming calendar schedule alerts, handling quick message replies, and filtering incoming notifications directly from your wrist saves genuine time, keeping you organized without constantly pulling out your phone.
Also, I love that it can be customized in so many ways, which is more than enough with plenty of options and complications. You can fine-tune watch faces to prioritize the exact data you want to see—battery percentage, step counts, weather, or your next task. It blends daily utility, clean design, and reliable performance into an essential tool for everyday life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome for health
on September 15, 2026
Posted by: HealthInterested
[This review was collected as part of a promotion.] I chose a Galaxy Watch 8, because there was a really good deal on them. I wanted a smart watch that would integrate fully with my Samsung phone, and this did everything I wanted to track health metrics, and allow me to deal with most notifications directly on the watch. The only downside was when I got a new phone, it was a little finnicky to get the watch fully migrated to the new phone. It did keep trying to pair with my old phone until I turned both off, and then re-turned the watch back on.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Unbelievably easy
on September 14, 2026
Posted by: KcJones
[This review was collected as part of a promotion.] When I walked into the store for a new phone I had no idea of the capabilities Galaxy Watches had. Since I had an upgrade on my account, I chose the Galaxy Watch8 and I am so happy with my decision! Not only does it help make my life easier but if I don't feel like bringing my phone in to a busy restaurant, where I could easily lose it, or misplace it, I just leave it in the car and use my watch for the rest of the evening. Highly recommend this product!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This watch koo
on September 14, 2026
Posted by: ShugahfootReed
[This review was collected as part of a promotion.] I chose this watch because it was similar to my last galaxy watch
I use this one mainly for working out
And I was pleasantly surprised recently while I was laying in bed and the heart stress screen popped up so I did the breathing exercises that's on there and loved it. And I love how i can customize the screen
I use this one mainly for working out
And I was pleasantly surprised recently while I was laying in bed and the heart stress screen popped up so I did the breathing exercises that's on there and loved it. And I love how i can customize the screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Watch to Love
on September 14, 2026
Posted by: Alethia
[This review was collected as part of a promotion.] I love using my Samsung Galaxy Watch 8. It has so many great features on my watch especially my favorite where I can walk away from my phone and am able to talk to callers on my watch. I am able to receive and send text messages. I am soooo glad I chose this watch. It was the best decision I have ever made.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Bad sleep monitoring bad battery
on September 14, 2026
Posted by: Shimmy
[This review was collected as part of a promotion.] I am honestly so disappointed with how quickly this watch loses its charge. It seems like the battery dies almost instantly whenever I leave it sitting on my nightstand. To make matters worse, the sleep tracking feature is completely unreliable and inaccurate. It is becoming pretty frustrating to deal with these constant issues every single day.
Value
3
Response from Samsung USBy R&R Team, September 15, 2026
Howdy Shimmy,
Thanks for sharing your candor with us regarding your experience using your Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line to better align with your needs. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Please feel free to let us know if you would like any further assistance after reviewing the resources shared below by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Galaxy Watch is not tracking sleep data correctly
https://www.samsung.com/us/support/troubleshoot/TSG10004960/
Thanks for sharing your candor with us regarding your experience using your Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line to better align with your needs. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Please feel free to let us know if you would like any further assistance after reviewing the resources shared below by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Galaxy Watch is not tracking sleep data correctly
https://www.samsung.com/us/support/troubleshoot/TSG10004960/
Written by a customer while visiting Samsung US
Customer Rating
5
My new z Flip8
on September 13, 2026
Posted by: WiseOldMan55
[This review was collected as part of a promotion.] I chose the Samsung Galaxy z Flip8 as my 3rd z Flip since they came out. It is the fastest phone I've ever used! It's intuitive OS makes everything l do easy and less a chore. It operates seamlessly with my Galaxy watch 8, too!
Value
5
Written by a customer while visiting Samsung US