Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.7 out of 5
4.7
(2,781 Reviews)
Open Ratings Snapshot
Rating breakdown 2,781 reviews
5 Stars
2,225
4 Stars
424
3 Stars
91
2 Stars
25
1 Star
16
90%of customers recommend this product. 
(
63 out of 70
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
4 out of 5
4
Beautiful watch and very comfortable
on October 24, 2025
Posted by: Specialkay
[This review was collected as part of a promotion.] I have an extremely small wrist size and the Galaxy watch 8 does not overwhelm my wrist, which was my main concern with the new style. I have had the 3, 7 and now the 8 and this watch is extremely comfortable, especially since I use it to monitor my sleep.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing upgrade
on October 23, 2025
Posted by: Helpfulluser
[This review was collected as part of a promotion.] Works well has everything you can think of so much customization and so many different ways to use it with working out the new ai stuff works very well it it's a perfect upgrade
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Quite convenient
on October 23, 2025
Posted by: Mark15
[This review was collected as part of a promotion.] I can use the the watch for the whole day. It's quite convenient to go around record my activities.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade
on October 23, 2025
Posted by: GalaxyGerg
[This review was collected as part of a promotion.] I had the watch4 for a bunch of years and really liked it but it started slowing down toward the end. The watch8 is a step up. Great features, especially with the health stuff, and great battery. Don't really use Galaxy AI much but when I have its been good.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's amazing
on October 23, 2025
Posted by: Rbnleon
[This review was collected as part of a promotion.] Amazing watch so elegant and confortable, love its features and how you can design the screen so easy to manage, simply love it ♡
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A.I IS AMAZING ON WATCH AS IS ON ANY PHONE.
on October 22, 2025
Posted by: LadyMizzy
[This review was collected as part of a promotion.] I purchased the Samsung watch 8 and it jus keeps surpassing the prior device. If your into technology as I am today then having the AI on your watch is something you most definitely need to look into. I cant start to describe how awesome and freaking amazing having AI on any or ALL of Your devices it really is. JUST GO AND GET IT ALL I NEED SAY
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it so much
on October 21, 2025
Posted by: SOLDIERBEAR
[This review was collected as part of a promotion.] I can answer my phone or find it. Have everything at my fingertips
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Bad battery life
on October 21, 2025
Posted by: Gadgetman
[This review was collected as part of a promotion.] The battery is very poor. Does not last 2 days. I have had it for a month. And to use it for what it suppose to do, it will not last a day. Very bad
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 22, 2025
Hi there GadgetMan, thank you for contacting us to share your thoughts about your experience using the Samsung Galaxy Watch8. Your feedback is invaluable to us as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's like extended warranty and an insurance package coupled together to provide protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also standing by to assist you with any repair needs you may have. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thanks for being a faithful Samsung customer. - Debra

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Samsung Community
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smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
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