Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,817 Reviews)
Rating breakdown 3,817 reviews
5 Stars
2,890
4 Stars
619
3 Stars
182
2 Stars
64
1 Star
62
86%of customers recommend this product.
(
703 out of
817)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
5
Product has great features
on September 21, 2026
Posted by: Bxjpnyc
[This review was collected as part of a promotion.] The watch 8 works and operates perfect. Keeps me inline with movement, workouts. Has a great look to ot as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Doesn't register my arm movements
on September 19, 2026
Posted by: Disappointed
[This review was collected as part of a promotion.] I chose this watch for its hands-free capabilities and so far have had zero luck with that process...meaning I have to stop wat im doing to even get the time....I might as well get a regular watch;(
Value
3
Response from Samsung USBy R&R Team, September 21, 2026
Salutations Disappointed,
Thank you for taking the opportunity to reach out and share your feedback with us regarding your experience using the Samsung Galaxy Watch8. Typically, an improper watch fit can lead to inaccurate health tracking features on your device. Please ensure that you're wearing your device snugly on your wrist, about a finger-width above your wrist bone, so it does not slide around. Please feel free to take time to check out the resources linked below to help resolve what you may be experiencing with your device. Feel free to reach out to Samsung Support after if you would like any further assistance. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Thank you for taking the opportunity to reach out and share your feedback with us regarding your experience using the Samsung Galaxy Watch8. Typically, an improper watch fit can lead to inaccurate health tracking features on your device. Please ensure that you're wearing your device snugly on your wrist, about a finger-width above your wrist bone, so it does not slide around. Please feel free to take time to check out the resources linked below to help resolve what you may be experiencing with your device. Feel free to reach out to Samsung Support after if you would like any further assistance. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Written by a customer while visiting Samsung US
Customer Rating
2
Could be better
on September 19, 2026
Posted by: Mrsleyba
from Texas
Expertise:Intermediate
I love samsung product but I hate this watch! This is my 3rd samsung watch and the 8 has just disappointed. The fact that you can't delete samsung watch completely, that I don't use and if you don't force stop it, it will run your battery down. It tracks my sleep maybe 2 nights in row and then won't track it the next or recieve messages or let my calendar go off until I restart it then the samsung wallet crap start all over again. Other that that its a decent watch but I was better off with my watch 6...maybe I just go one with bugs .
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
3
Response from Samsung USBy R&R Team, September 21, 2026
Greetings Mrsleyba,
Thank you for sharing your feedback with us regarding your experience using the Samsung Galaxy Watch8. Your constructive insights are appreciated as we continue to innovate while improving our product line to align with your needs. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model provides a 435mAh battery. Both of which can offer up to 30 hours of use with the Always On Display (AOD) mode enabled. Feel free to check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your Galaxy Watch8. Please feel free to review the resources provided below to help resolve what you've described to be experiencing with your device. If you would like further assistance afterward, please let us know by contacting Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Use Samsung Health sleep monitoring on your Galaxy Watch
https://www.samsung.com/us/support/answer/ANS00090402/
Galaxy Watch is not tracking sleep data correctly
https://www.samsung.com/us/support/troubleshoot/TSG10004960/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS00061433/
Thank you for sharing your feedback with us regarding your experience using the Samsung Galaxy Watch8. Your constructive insights are appreciated as we continue to innovate while improving our product line to align with your needs. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model provides a 435mAh battery. Both of which can offer up to 30 hours of use with the Always On Display (AOD) mode enabled. Feel free to check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your Galaxy Watch8. Please feel free to review the resources provided below to help resolve what you've described to be experiencing with your device. If you would like further assistance afterward, please let us know by contacting Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Use Samsung Health sleep monitoring on your Galaxy Watch
https://www.samsung.com/us/support/answer/ANS00090402/
Galaxy Watch is not tracking sleep data correctly
https://www.samsung.com/us/support/troubleshoot/TSG10004960/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS00061433/
Written by a customer while visiting Samsung US
Customer Rating
5
never had one before.
on September 19, 2026
Posted by: Angryb
[This review was collected as part of a promotion.] neat for when I use up all my phone battery. I can use it with my phone service along with bluetooth speakers!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very very exceptional watch
on September 17, 2026
Posted by: LtTribo
[This review was collected as part of a promotion.] After owning Watch5 pro for 3 years, I chose to trade it in and get this Watch8 for my wife and I. We both love the watch and all the features that follow it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Decent Smartwatch
on September 17, 2026
Posted by: Profmom
[This review was collected as part of a promotion.] After owning Fitbit devices for years, I chose the Samsung Watch8 for my new smartwatch. I really like to be able to track health elements, and this watch does a decent job of this. The addition of blood pressure readings was definitely attractive to me.
I do find that the watch reacts somewhat slowly at times, as well as the fitness screen doesn't always show the options. When this happens, I usually use the app on my phone to start my session and choose the start on my watch option. Start then appears on my watch. This is a small annoyance, but overall, I like it.
I do find that the watch reacts somewhat slowly at times, as well as the fitness screen doesn't always show the options. When this happens, I usually use the app on my phone to start my session and choose the start on my watch option. Start then appears on my watch. This is a small annoyance, but overall, I like it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent watch
on September 17, 2026
Posted by: LadyG6
[This review was collected as part of a promotion.] I chose this watch because the new watch band style is fantastic, and this watch is packed with amazing features. Don't waste your money on the 9, get this one instead it's much better!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on September 16, 2026
Posted by: Kay2208
[This review was collected as part of a promotion.] I am happy that I chose this watch with its charger the magnetic charger which is super helpful, it stays on the whole time even if I lift it up. And charges my device quickly too! Amazing creation! And the watch helps me with all my health and exercise data even helps with breathing exercises and meditation and tracking my menstrual cycle and so much more! Its customizable too. I couldn't live without it! It tracks my sleep very well. It even tracks my oxygen and stress too! Oh and my vascular load and more! Great watch to have for keeping track of such things.
Value
5
Written by a customer while visiting Samsung US