Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6 out of 5
4.6
(3,818 Reviews)
Open Ratings Snapshot
Rating breakdown 3,818 reviews
5 Stars
2,890
4 Stars
620
3 Stars
182
2 Stars
64
1 Star
62
86%of customers recommend this product. 
(
703 out of 817
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
4 out of 5
4
Love the Watch
on March 8, 2026
Posted by: 4 Him
from Liberty Township, Ohio
Expertise:Beginner
Verified Purchase:Yes
Watch is amazing, but I wish the battery would last longer.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Any complaints I have are app related
on March 8, 2026
Posted by: Victoria
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
I dont like that my energy score gets flagged everyday and I end up getting daily notifications saying to improve my sleep schedule. I work 3rd shift. I'm not going to quit my job just to satisfy a health app.
AOD feature on watchfaces are still an issue. Time read on AOD screen doesn't keep up with actual time and I ended up being late for work one night because of it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Galaxy s8 sucks for charging and drains fast.
on March 7, 2026
Posted by: Jimmy
from WA
Expertise:Expert
Bad battery life without always on. and I can't charge with my s25.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy R&R Team, March 9, 2026
Greetings Jimmy,
Thanks for sharing your detailed feedback with us regarding your experience using your Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Please feel free to let us know if you would like any further assistance after reviewing the resources shared below by reaching out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent
on March 6, 2026
Posted by: UtahGirl
from South Carolina
Expertise:Intermediate
Verified Purchase:Yes
This is such a great watch and a solid replacement to my old fitbit. Glad I upgraded.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Functional, but short battery life
on March 6, 2026
Posted by: Lisa
from Suffolk virginia
Expertise:Intermediate
Verified Purchase:Yes
I love all the features of this watch with one exception, the battery life. I have done everything that I can think of to extend it and I still cannot get more than 36 hours off of a full charge.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my watch!
on March 6, 2026
Posted by: Capr2020
[This review was collected as part of a promotion.] Been with samsung since forever and I love it all the features and apps availables 100 recommended!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Battery drain fast
on March 6, 2026
Posted by: Anonymous
from California
Expertise:Intermediate
Verified Purchase:Yes
Battery drain so fast and the whole watch makes me feel uncomfortable wearing it
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, March 9, 2026
Howdy Anonymous,
Thank you for taking the time to reach out to share your thoughts with us regarding your experience using the Samsung Galaxy Watch8. We value your candor as we continue to improve on the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model provides a 435mAh battery. Both of which can offer up to 30 hours of use with the Always On Display (AOD) mode enabled. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your Galaxy Watch8. Please let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thanks for choosing to be a part of the Samsung community!
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great features
on March 6, 2026
Posted by: Alma
from Fort Mill, SC
Expertise:Intermediate
I really enjoy this watch. The capabilities are great, the battery life has been solid, and I love the variety of fun watch faces you can customize. I’m also really enjoying the running training feature—it’s been a great motivator while I’m building my endurance. The sleep analytics are another feature I’ve found very helpful and interesting to track.
The only reason I’m giving it 4 stars instead of 5 is because the wristband caused some skin irritation for me. I ended up developing a rash and had to order a fabric replacement band. I previously had an older Samsung watch and never experienced an allergic reaction with that one.
Aside from the band issue, the watch itself has been excellent and I’m very happy with it.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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