Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,818 Reviews)
86%of customers recommend this product.
(
703 out of
817)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
5
Great watch
on May 13, 2026
Posted by: Cpalomares79
[This review was collected as part of a promotion.] Enjoy my watch no issues. Very handy . Quick and has a good battery
Value
5
Response from Samsung USBy R&R Team, May 14, 2026
Howdy Cpalomares79,
Thank you for taking the time to leave such a thoughtful review about your experience using the Samsung Galaxy Watch8. We appreciate your support. It's awesome to hear that you're pleased with your purchase so far! If you would like to share additional feedback with us regarding your new device or if you would like further assistance, please let us know by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thank you for taking the time to leave such a thoughtful review about your experience using the Samsung Galaxy Watch8. We appreciate your support. It's awesome to hear that you're pleased with your purchase so far! If you would like to share additional feedback with us regarding your new device or if you would like further assistance, please let us know by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
2
Battery sucks!
on May 13, 2026
Posted by: Kireneza
from Elkhart, IN
Expertise:Expert
Nice watch dies in not even 8 hrs and it's not even tracking anything in real time, but steps.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, May 14, 2026
Hey Kireneza,
Thanks for sharing your thoughts with us regarding your experience using your Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line to better suit our customer's needs. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Please feel free to let us know if you would like any further assistance after reviewing the resources provided below by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for sharing your thoughts with us regarding your experience using your Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line to better suit our customer's needs. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Please feel free to let us know if you would like any further assistance after reviewing the resources provided below by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Such a Versatile Watch
on May 13, 2026
Posted by: Jazzyjeff215
[This review was collected as part of a promotion.] I love the galaxy watch 8 and it has made me fall in love with wearables again. The option to switch to thousands of different watch faces hasade it easy to keep things fresh . The Galaxy AI is help for quick info when on the move
Value
5
Written by a customer while visiting Samsung US
Posted by: Lakegirl
Verified Purchase:Yes
Keep track of your sleep,heart rate to improve your life. Answer your phone and check messages while on the go.
Response from Samsung USBy R&R Team, May 13, 2026
Salutations Lakegirl,
Thank you for your wonderful feedback regarding your experience using the Samsung Galaxy Watch8. We're ecstatic to hear that we've surpassed your expectations when it comes to your smartwatch functionality. Staying connected has never been easier! Please feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like further assistance. We're always happy to listen and work toward a better experience for our customers. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thank you for your wonderful feedback regarding your experience using the Samsung Galaxy Watch8. We're ecstatic to hear that we've surpassed your expectations when it comes to your smartwatch functionality. Staying connected has never been easier! Please feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like further assistance. We're always happy to listen and work toward a better experience for our customers. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Posted by: Ratna
from Houston, TX
Expertise:Intermediate
Verified Purchase:Yes
Loved it! It has a lot of useful features that I use everyday in a neat, good looking little package ❤️
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: User
Expertise:Intermediate
Verified Purchase:Yes
Heart rate measurements are wildly off. Navigation inconsistent.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, May 13, 2026
Hello User,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your insights are invaluable to us as we continue to make improvements on our devices to better suit the needs of our customer's lifestyles. The purchase of your device includes a 12-month manufacture warranty for defects in materials and workmanship. Inaccurate heart rate readings on the Galaxy Watch8 are usually due to a loose fit, dirty sensors, or software abnormalities. To resolve this, please ensure the watch is snug above your wrist bone, clean the sensor, update the software, and restart the device. If your navigation feature is acting odd, please be sure to restart your device, clear the system cache, and/or update all your apps. Feel free to review the resources shared below to help resolve what you've described to be experiencing. If you have any questions for us afterward or if you would like further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your insights are invaluable to us as we continue to make improvements on our devices to better suit the needs of our customer's lifestyles. The purchase of your device includes a 12-month manufacture warranty for defects in materials and workmanship. Inaccurate heart rate readings on the Galaxy Watch8 are usually due to a loose fit, dirty sensors, or software abnormalities. To resolve this, please ensure the watch is snug above your wrist bone, clean the sensor, update the software, and restart the device. If your navigation feature is acting odd, please be sure to restart your device, clear the system cache, and/or update all your apps. Feel free to review the resources shared below to help resolve what you've described to be experiencing. If you have any questions for us afterward or if you would like further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US
Posted by: Nicole
from Pittsburgh PA
Expertise:Intermediate
Verified Purchase:Yes
I truthfully bought this watch for sleep tracking as I have adhd and fight sleeping thanks to the way my awesome brain is wired. I love that it gives options to help with calming your mind, and advice on how to "set the mood" for sleep. It's also been extremely helpful with getting back into a workout routine! I have it set to "shame" aka remind you to get up and move if you've been sitting to long. All in all I've been very happy with my purchase! I want to add that my battery life has been amazing as well since I had seen a lot of reviews with that being a con
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch8 Best Yet
on May 11, 2026
Posted by: Torileigh3
[This review was collected as part of a promotion.] The Galaxy Watch8 is the third Galaxy watch I have personally owned. It is definitely the best yet. Stays connected to my phone with no issues. Features are easy to use and understand. Looks amazing. You just can't beat the quality of a Samsung.
Value
5
Written by a customer while visiting Samsung US