Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,817 Reviews)
Rating breakdown 3,817 reviews
5 Stars
2,890
4 Stars
619
3 Stars
182
2 Stars
64
1 Star
62
86%of customers recommend this product.
(
703 out of
817)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
5
Love my galaxy watch!!
on September 28, 2026
Posted by: ChronicallyC
[This review was collected as part of a promotion.] I have had many of that galaxy watch series. This one is the best! Battery lasts longer. Plus is has more app features available to it. Imma galaxy girl for life!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Watch for Sleep
on September 28, 2026
Posted by: Watch4Health
[This review was collected as part of a promotion.] I chose the Galaxy Watch 8 to continue my long standing usage of galaxy watches that I have had over the years.
I’ve really been enjoying my Galaxy Watch 8! I love the design, the activity and fitness tracking, and how seamlessly it works with Samsung Health and the rest of my Galaxy devices. It’s become something I use every day to keep track of my workouts, steps, activity, and overall wellness.
My biggest recommendation for the next Galaxy Watch would be improving the sensors for people who have tattoos on their wrists. The watch sometimes struggles to get a consistent heart rate reading or track certain information when the sensor is positioned over a tattoo. I would love to see Samsung find a way to make the sensors more reliable across tattooed skin so more people can take full advantage of all the health and fitness features.
Overall, I’m very happy with my Galaxy Watch 8. Improving sensor performance on tattooed wrists would make an already great smartwatch even better and more accessible to more users.
My biggest recommendation for the next Galaxy Watch would be improving the sensors for people who have tattoos on their wrists. The watch sometimes struggles to get a consistent heart rate reading or track certain information when the sensor is positioned over a tattoo. I would love to see Samsung find a way to make the sensors more reliable across tattooed skin so more people can take full advantage of all the health and fitness features.
Overall, I’m very happy with my Galaxy Watch 8. Improving sensor performance on tattooed wrists would make an already great smartwatch even better and more accessible to more users.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
This product is not my favorite.
on September 28, 2026
Posted by: Chloebug2998
[This review was collected as part of a promotion.] I purchased this, hoping that it would be like my 5. However, it absolutely is not anything like it. The battery life is terrible. I unfortunately purchased the aqua band and immediately it has been filthy ever since I had to buy a new band. I'm quite sad because I chose this. Because I loved my 5. The 8 has been nothing but problems and I 'm quite sad.
Value
1
Response from Samsung USBy R&R Team, September 29, 2026
Hi there Chloebug2998,
Thanks for sharing your candor with us regarding your experience using your Samsung Galaxy Watch8. Your insights provide valuable critiques that can assist us with improving our product line to better suit your needs. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Let us know if you would like any further assistance after reviewing the resources provided below by reaching out to Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch Accessories
https://www.samsung.com/us/mobile-accessories/smartwatches/
Thanks for sharing your candor with us regarding your experience using your Samsung Galaxy Watch8. Your insights provide valuable critiques that can assist us with improving our product line to better suit your needs. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Let us know if you would like any further assistance after reviewing the resources provided below by reaching out to Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch Accessories
https://www.samsung.com/us/mobile-accessories/smartwatches/
Written by a customer while visiting Samsung US
Customer Rating
5
Great Purchase
on September 28, 2026
Posted by: TikaG74
[This review was collected as part of a promotion.] I had to replace my Galaxy5 due to water damage (still tryna figure that out 🤔). Was gonna take advantage of my phone carrier's deal on a watch line, but I needed one right away. I use my watch for stepping counts, exercise, heart rate, and BP. I have had this watch for almost two months and I have to say it is a wonderful accessory. Easy to pair with my Galaxy S26 and easy to set up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I choose the Galaxy Watch 8!
on September 28, 2026
Posted by: Marcelomz
[This review was collected as part of a promotion.] I choose the Galaxy Watch 8 because it just nails the sweet spot between looking sharp and actually keeping up with my day. I choose the Galaxy Watch 8 because the BioActive sensor tech is crazy accurate for dialing in sleep, workouts, and that daily Energy Score, but the real kicker is how seamless it fits into everyday life. I choose the Galaxy Watch 8 because the screen is vibrant even under blinding sunlight, navigating tiles feels buttery smooth, and the battery finally holds up without constantly stressing over the charger. Plus, having Gemini and Google Play right on my wrist means I can breeze through quick tasks, tap to pay, and handle notifications without being glued to my phone. It just works, looks clean, and makes staying on track effortless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product but has some problems
on September 28, 2026
Posted by: Cowcat
[This review was collected as part of a promotion.] I chose this product because it would go well with my samsung phone and it has been overall great but closing apps is a challenge and the battery doesnt last long.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
You'll be surprised
on September 28, 2026
Posted by: Ron1180
[This review was collected as part of a promotion.] I had no idea I would like this watch as much as I do. Rarely wear my 40 + year old Rolex now. It never left my wrist before I chose the Galaxy watch 8. I wish it was as bulletproof as the Rolex, but otherwise I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Blue screen then stopped working
on September 28, 2026
Posted by: Galaxy1
[This review was collected as part of a promotion.] I chose to get the watch for working out. It was convenient and a great tool to have. I charged it daily using the charger it came with. However, one day while getting ready to put it on, the watch face illuminated blue with digital lines running down the middle. It turned off and I could not turn it back on regardless of how long I charged it.
Value
2
Response from Samsung USBy R&R Team, September 29, 2026
Greetings Galaxy1,
Thank you for finding the time to share your sentiments with us regarding your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the watch screen appears pixelated, flickers, or there are horizontal lines running across it, inspect the watch screen for physical damage. If the watch is not damaged, try restarting it. However, it may be necessary to check for software updates and uninstall apps, including watch faces from the watch. Please take a moment to review the resources provided below to help you resolve what you have been experiencing with your device. Let us know if you would like any further assistance afterward by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Update software and apps on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10001571/
Perform a reset on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003368/
Samsung smart watch will not hold charge or power on
https://www.samsung.com/us/support/troubleshoot/TSG10007153/
Thank you for finding the time to share your sentiments with us regarding your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the watch screen appears pixelated, flickers, or there are horizontal lines running across it, inspect the watch screen for physical damage. If the watch is not damaged, try restarting it. However, it may be necessary to check for software updates and uninstall apps, including watch faces from the watch. Please take a moment to review the resources provided below to help you resolve what you have been experiencing with your device. Let us know if you would like any further assistance afterward by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Update software and apps on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10001571/
Perform a reset on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003368/
Samsung smart watch will not hold charge or power on
https://www.samsung.com/us/support/troubleshoot/TSG10007153/
Written by a customer while visiting Samsung US