Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,818 Reviews)
Rating breakdown 3,818 reviews
5 Stars
2,890
4 Stars
620
3 Stars
182
2 Stars
64
1 Star
62
86%of customers recommend this product.
(
703 out of
817)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
3
Galaxy watch8
on May 23, 2026
Posted by: Angelbug1722
[This review was collected as part of a promotion.] Galaxy AI is good. My biggest problem is the watch doesn't stay connected to the phone. And after bout 5 hours have to charge.
Value
3
Response from Samsung USBy R&R Team, May 26, 2026
Salutations Angelbug1722,
Thanks for taking the opportunity to reach out and share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we improve our product line to align with your needs. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to check out, "Samsung smart watch will not connect to a phone" to help resolve what you may be experiencing with your connectivity. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshoot/TSG10007320/
Thanks for taking the opportunity to reach out and share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we improve our product line to align with your needs. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to check out, "Samsung smart watch will not connect to a phone" to help resolve what you may be experiencing with your connectivity. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshoot/TSG10007320/
Written by a customer while visiting Samsung US
Customer Rating
4
Wonderful Watch
on May 23, 2026
Posted by: NewWatchWhoDis
[This review was collected as part of a promotion.] I’ve really been enjoying my Galaxy Watch 8 so far. The sound quality for calls is phenomenal, and I love how seamlessly it connects with my phone. I also enjoy the Galaxy AI features. The customization options are great, and the updated sensors definitely seem improved and more accurate. The battery life is decent overall, but if you prefer keeping the display on all the time, it could be better. My only real complaint is that the watch bands could be a bit longer. They fit me snugly, and they don’t fit my husband comfortably at all.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This watch is sleek
on May 23, 2026
Posted by: Heather
[This review was collected as part of a promotion.] I love the look of my Galaxy 8 watch and the ease that I can change the watchface to match my mood and uses.
This is the third galaxy watch I've owned and love three Health monitoring features along with the interactive lab features.
The number share option is fantastic when my phone is inaccessible and I can easily use my watch for texts and calls. Also, Galaxy AI makes interacting with my watch using voice commands so much more efficient.
I will definitely recommend samsung galaxy watches to everyone that is interested in adding a wearable to their mobile experience.
This is the third galaxy watch I've owned and love three Health monitoring features along with the interactive lab features.
The number share option is fantastic when my phone is inaccessible and I can easily use my watch for texts and calls. Also, Galaxy AI makes interacting with my watch using voice commands so much more efficient.
I will definitely recommend samsung galaxy watches to everyone that is interested in adding a wearable to their mobile experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Can't go wrong with anything Samsung!!
on May 23, 2026
Posted by: MoonBaby83
[This review was collected as part of a promotion.] I started wearing a Galaxy watch a few years back when my job would write us up for being on the phone, the rules have changed but honestly it just makes my job easier...I can call, text, && even watch a little YouTube even if my phone is at home.. I've upgraded through 3 watches over the years && they've all exceeded expectations!!
Value
5
Written by a customer while visiting Samsung US
Posted by: Diego
Expertise:Intermediate
Verified Purchase:Yes
Great watch, works great with my samsung phone. Will be perfect if I could connect my polar heart rate monitor to it and they could make the battery last longer. Maybe with a ultra low power mode.
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features
on May 22, 2026
Posted by: Love2shop22
[This review was collected as part of a promotion.] I love all the cool features ot has a s i absolutely love that it has a O2 sensor and it can take your blood pressure as well
Value
5
Written by a customer while visiting Samsung US
Posted by: JWill2026
from MA
Expertise:Intermediate
Verified Purchase:Yes
Updated my old Galaxy watch4 as they offered a good trade-in deal. The new watch has been easy to set up and is working great for workouts, notifications, etc.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Happybasshead77
from Minnesota
Expertise:Intermediate
Verified Purchase:Yes
Love the features, they really fit my on the go life style. But only expect to get about 6 to 8 hours of use out of the watch before it needs a charge especially if using any of the features as the battery just falls on its face with abysmal capacity.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, May 22, 2026
Hello Happybasshead77,
Thank you for taking the time to reach out and share your sentiments with us regarding your experience using the Samsung Galaxy watch8. We value your candor as we continue to make improvements on our product line to best suit the needs of our customer base. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model provides a 435mAh battery. Both of which can offer up to 30 hours of use with the Always On Display (AOD) mode enabled. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your Galaxy Watch8. Please let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thanks for choosing to be a part of the Galaxy ecosystem!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the time to reach out and share your sentiments with us regarding your experience using the Samsung Galaxy watch8. We value your candor as we continue to make improvements on our product line to best suit the needs of our customer base. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model provides a 435mAh battery. Both of which can offer up to 30 hours of use with the Always On Display (AOD) mode enabled. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your Galaxy Watch8. Please let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thanks for choosing to be a part of the Galaxy ecosystem!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US