Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,818 Reviews)
Rating breakdown 3,818 reviews
5 Stars
2,890
4 Stars
620
3 Stars
182
2 Stars
64
1 Star
62
86%of customers recommend this product.
(
703 out of
817)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
4
Galaxy watch 8
on May 28, 2026
Posted by: Yadiel
[This review was collected as part of a promotion.] Didn't really like the strap. I prefer the previous strap model, the watch 7 strap.
But overall the watch is perfect in every way.
Love the Galaxy AI.
But overall the watch is perfect in every way.
Love the Galaxy AI.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good heart rate and it as a long lasting battery
on May 28, 2026
Posted by: Pandacub
[This review was collected as part of a promotion.] Great I can use it every day for a week straight .It has a good heart rate .I loved that you can text on it and I love that you can call on it .I loved that it tells the right weather.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Almost As Good As My Phone
on May 28, 2026
Posted by: SunnyWays
[This review was collected as part of a promotion.] My first smartwatch. My Watch8 is very handy for those times I don't want to (or need to) carry my cell phone. The auto-start feature for my walking is so handy! I find the health tracking app very useful; something I never did using my phone. Customizing my Watch8 from my phone makes it easy to change watch face and rearrange the app menu.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like to watch but I don't like how long the batt
on May 28, 2026
Posted by: Tothept
[This review was collected as part of a promotion.] I have just gotten my watch. So I have not been able to see all the different things that it is capable of doing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
No warranty
on May 27, 2026
Posted by: LeadArcher
Watch is worthless,. Worked for three months and then would not pair with Samsung phone. Can not get repaired thru Samsung yet. Will not buy Samsung products again
Response from Samsung USBy R&R Team, May 28, 2026
Howdy LeadArcher,
Thank you for sharing your feedback with us regarding your experience using the Samsung Galaxy Watch8. We value your sentiments as we continue to improve our product line to best suit the needs of our customer base. Samsung provides a 12-month warranty on your watch for manufacturing defects in materials and workmanship. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Check out the resources shared below to help resolve what you've described. If you have any questions or if you'd like further assistance afterward, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshoot/TSG10007320/
Thank you for sharing your feedback with us regarding your experience using the Samsung Galaxy Watch8. We value your sentiments as we continue to improve our product line to best suit the needs of our customer base. Samsung provides a 12-month warranty on your watch for manufacturing defects in materials and workmanship. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Check out the resources shared below to help resolve what you've described. If you have any questions or if you'd like further assistance afterward, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshoot/TSG10007320/
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung rocks
on May 27, 2026
Posted by: NoLobe
[This review was collected as part of a promotion.] Galaxy AI is a masterpiece and I love my watch. Thanks Samsung
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth, bright, and lasts all weekend.
on May 27, 2026
Posted by: Clutch42
[This review was collected as part of a promotion.] The AI features shine: sleep apnea detection, an energy score each morning, and real-time workout form coaching. Battery AI pushes life to nearly 2 days. All genuinely useful, not gimmicky.
Verdict: A smarter smartwatch, thanks to AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This helps me so much by keeping me I n track ...
on May 27, 2026
Posted by: Consider1it1
[This review was collected as part of a promotion.] All is just great form and functional with t h e watch phone a d even my buds contingency nevertheless always ready
Value
5
Written by a customer while visiting Samsung US