Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,818 Reviews)
Rating breakdown 3,818 reviews
5 Stars
2,890
4 Stars
620
3 Stars
182
2 Stars
64
1 Star
62
86%of customers recommend this product.
(
703 out of
817)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
5
The Watch 8 have great future
on June 7, 2026
Posted by: Simba27
[This review was collected as part of a promotion.] Galaxy AI helps alot. Very efficient and makes everything easier to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI Has Completely Changed My Daily Life
on June 7, 2026
Posted by: Victoriaaa
[This review was collected as part of a promotion.] I've been a Samsung user for years, and I can honestly say this is the most impressed I've ever been with an upgrade.
I previously owned the Galaxy Watch 6 Classic and absolutely loved it. It was stylish, reliable, and had everything I needed. I never planned on replacing it anytime soon. Then I decided to try the Galaxy Watch 8, and from the moment I started using it, I knew it was a completely different experience.
The Galaxy AI features have been a game changer for me, especially as someone who manages a business. Having smart tools available right from my wrist helps me stay organized, productive, and connected throughout the day. The watch feels faster, smarter, and more intuitive than anything I've owned before.
What surprised me most was how much I enjoyed the Watch 8 that I upgraded my phone the very next day from the Galaxy S22 Ultra to the Galaxy S26 Ultra. Once again, Samsung exceeded my expectations. The AI features, performance, camera improvements, and seamless connection between my phone and watch have made everyday tasks easier and more efficient.
The Galaxy Watch 6 Classic was an excellent smartwatch, but the Galaxy Watch 8 and Galaxy S26 Ultra have taken my Samsung experience to an entirely new level. These devices aren't just upgrades—they've changed the way I work, stay organized, and communicate. For the first time in a long time, a technology upgrade truly felt exciting, and I couldn't be happier with my decision.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've had every galaxy watch. I love them!
on June 7, 2026
Posted by: Toine1
[This review was collected as part of a promotion.] Samsung watches are more reliable and functional than any smartwatch I have tried. I switched to Samsung after trying the second watch.
Value
5
Written by a customer while visiting Samsung US
Posted by: Dawn
Expertise:Beginner
Verified Purchase:Yes
Work great and hasn't given me any problems. Would recommend
Written by a customer while visiting Samsung US
Customer Rating
5
Love this
on June 7, 2026
Posted by: Special
[This review was collected as part of a promotion.] Love it for the health app and changing my Playlist while working and not having to pull my phone out to switch songs
Value
5
Written by a customer while visiting Samsung US
Posted by: Nainicelle
from Rhode island
Expertise:Beginner
Verified Purchase:Yes
Excellent, I am delighted with the quality and the way it work.
Written by a customer while visiting Samsung US
Customer Rating
3
Always Android
on June 7, 2026
Posted by: Shino01
[This review was collected as part of a promotion.] I recently upgraded my watch3 to the watch8. I have been buying Samsung for as long as I can remember and will always. I love my watch8 with the exception of having to constantly re-boot. The screen locks up and I cannot scroll. I can scroll using the toggle at the bottom of the watch but then cannot tap the screen to clear or open an app. Would have given a 5 star review otherwise.
Value
3
Response from Samsung USBy R&R Team, June 8, 2026
Aloha Shino01,
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Watch8. Your constructive feedback allows us to make improvements on our devices to best align with our customer's needs. Transitioning from the Galaxy Watch3 to the Galaxy Watch8 is a monumental leap forward. You have moved from an older Tizen-based watch to a modern powerhouse running Wear OS (with One UI 8 Watch). The biggest shifts include advanced AI health tracking, deep Google integrations, a drastically faster processor, and a refined design. Apps you download and install onto the watch can cause the watch to get stuck in a boot loop or not boot past the logo screen. Rebooting it should fix the problem, but you will need to uninstall any apps that were installed before the issue occurred. If the watch is connected to a phone, you must clear the data for the Galaxy Wearable app. If the problem continues, inspect the watch and charger for damage, and factory reset the watch. Please take a moment to review the resources shared below to help resolve what you've described to be experiencing with your device. Feel free to reach out to Samsung Support after if you would like any further assistance. Thank you for being an integral part of the Samsung community!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshoot/TSG10007320/
Samsung smart watch screen is slow, frozen, or not responding
https://www.samsung.com/us/support/troubleshoot/TSG10007149/
Samsung smart watch stuck in a boot loop or will not boot last logo screen
https://www.samsung.com/us/support/troubleshooting/TSG01003223/
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Watch8. Your constructive feedback allows us to make improvements on our devices to best align with our customer's needs. Transitioning from the Galaxy Watch3 to the Galaxy Watch8 is a monumental leap forward. You have moved from an older Tizen-based watch to a modern powerhouse running Wear OS (with One UI 8 Watch). The biggest shifts include advanced AI health tracking, deep Google integrations, a drastically faster processor, and a refined design. Apps you download and install onto the watch can cause the watch to get stuck in a boot loop or not boot past the logo screen. Rebooting it should fix the problem, but you will need to uninstall any apps that were installed before the issue occurred. If the watch is connected to a phone, you must clear the data for the Galaxy Wearable app. If the problem continues, inspect the watch and charger for damage, and factory reset the watch. Please take a moment to review the resources shared below to help resolve what you've described to be experiencing with your device. Feel free to reach out to Samsung Support after if you would like any further assistance. Thank you for being an integral part of the Samsung community!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshoot/TSG10007320/
Samsung smart watch screen is slow, frozen, or not responding
https://www.samsung.com/us/support/troubleshoot/TSG10007149/
Samsung smart watch stuck in a boot loop or will not boot last logo screen
https://www.samsung.com/us/support/troubleshooting/TSG01003223/
Written by a customer while visiting Samsung US
Customer Rating
5
MORE THAN A WATCH! This is my new daily companion!
on June 7, 2026
Posted by: Wendyjustwendy
[This review was collected as part of a promotion.] I didn't expect a smartwatch to make such a difference in my daily life, but my new Galaxy Watch has completely won me over.
From the moment I put it on, I was impressed by how sleek, comfortable, and stylish it looks. Beyond the appearance, it's packed with features that help me stay connected, organized, and motivated throughout the day. Whether I'm tracking my steps, monitoring my health, checking messages, or simply keeping up with my busy schedule, everything I need is right on my wrist.
What stands out most is how seamlessly it fits into my life. The battery life is dependable, the display is beautiful and easy to read, and the health tracking features encourage me to stay active and mindful of my well-being. It's not just a piece of technology—it's a tool that helps me be my best every day.
The Galaxy Watch has exceeded my expectations in every way. It's smart, reliable, stylish, and genuinely useful. If you're looking for a device that combines innovation with everyday practicality, this watch is a game changer.
Five stars without hesitation!
Value
5
Written by a customer while visiting Samsung US