Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Average customer rating
4.6
(3,018 Reviews)
Rating breakdown 3,018 reviews
5 Stars
2,265
4 Stars
490
3 Stars
156
2 Stars
53
1 Star
54
86%of customers recommend this product.
(
698 out of
808)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Posted by: K Brown
Expertise:Expert
Verified Purchase:Yes
Just upgraded from the Galaxy 4 and it's 10 times better
Written by a customer while visiting Samsung US
Customer Rating
1
Glorified clock
on October 15, 2025
Posted by: DisappointedAb
[This review was collected as part of a promotion.] Notifications don't come through. Doesn't last a whole day on a single charge. Not for me at all. I won't spend my money on a galaxy watch again. AI features have been tested out but there isn't a reason I can think of as to why AI is needed on a watch???
Value
1
Response from Samsung USBy R&R Team, October 16, 2025
Howdy DisappointedAb, thanks for reaching out to share your experience using the Samsung Galaxy Watch8 with us. We value your candor as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. You can easily choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Take a look at, "Manage notifications on your Samsung smart watch" to help resolve what you may be experiencing with your notifications. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to also review, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. The Galaxy Watch8 features Google Gemini AI, a powerful assistant for voice commands, and enhanced health-focused AI for coaching, sleep tracking, and new health metrics like vascular load and antioxidant measurement. It also includes AI-powered features for a personalized Energy Score and Wellness Tips, alongside an intuitive new One UI 8 interface with an AI-driven Now Bar. These features aim to provide more personalized, proactive, and insightful health and fitness tracking by using AI to analyze data and offer actionable advice directly from the wrist. The watch also integrates Google Gemini for on-wrist assistance with tasks and questions. If you would like to share additional feedback with us or if you would like further assistance after reviewing the resources shared, please do not hesitate to reach out to Samsung Support. Thanks for choosing Samsung! - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely thrilled to have this watch
on November 17, 2025
Posted by: JamesL
[This review was collected as part of a promotion.] I really enjoy wearing and using my galaxy watch 8! Its so easy to setup and use to make payments at stores and read all info regarding my health including sleep. I really enjoy all the options for face skins and tiles and apps. I use the galaxy Ai a lot and will ask it to make calls and send texts when away from my phone at work or home. Its east to use along side my galaxy buds 3 pro and just a joy to have. I regret sleeping on the galaxy watches for this long. But no more! I'm engulfed in The samsung ecosystem now and am very very pleased with my watch. The battery last all day with all high specs and everything connected. The charge only takes about 3o minutes which is long enough for my shower. This galaxy watch 8 and the galaxy Ai have integrated flawlessly in my everyday life. As this is coming from someone who has never had this kind of tech in my life. I'm sold out!!!
Value
5
Written by a customer while visiting Samsung US
Posted by: John
from Florida
Expertise:Expert
Verified Purchase:Yes
I loved and recomended at 100%, before use thecwacht 7, and swicht at new 8.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
2
WORST BATTERY EVER
on December 2, 2025
Posted by: Rivano
The Battery is the worst i charged my watch 8 for 4th or 5th time after i got it, i left it on the charger for 2 hours thinking it would be enough, 2 hours later i just grab it from the charger place it on my wrist turn it on.. i dont look at it for like 3 min. i try too look at the time... Battery dead... and its not one time ATLEAST 40 out of the 50 times i have charged it it died instantly. i even put on all battery saving options but still always dies instantly. WORST PRODUCT I HAVE BOUGHT IN THE LAST 5 YEARS
Response from Samsung USBy R&R Team, December 2, 2025
Good day Rivano,
Thanks for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy Watch8. We're taking action to improve the functionality and performance of our product line based on feedback like yours. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to your eligible devices. It's like extended warranty and an insurance package coupled together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. The battery life on the Galaxy Watch8 can vary depending on usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" and "Samsung smart watch will not charge or power on" to see what factors may be impacting your device. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung smart watch will not charge or power on
https://www.samsung.com/us/support/troubleshooting/TSG01003100/
Thanks for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy Watch8. We're taking action to improve the functionality and performance of our product line based on feedback like yours. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to your eligible devices. It's like extended warranty and an insurance package coupled together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. The battery life on the Galaxy Watch8 can vary depending on usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" and "Samsung smart watch will not charge or power on" to see what factors may be impacting your device. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung smart watch will not charge or power on
https://www.samsung.com/us/support/troubleshooting/TSG01003100/
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Suburban Philadelphia, PA
Expertise:Intermediate
Verified Purchase:Yes
I'm happy with my new Watch8. It performs as I expected.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointed in the battery life
on June 16, 2026
Posted by: NonYa
from HOUSTON TX
Expertise:Expert
I have been a very big supporter of Samsung for years but I can honestly say that I am very disappointed in the quality and service I have had with this purchase.
Very disappointed with the battery life on the new Watch 8 and Samsung's false advertising on the promotion once you purchase the watch.
Battery: Fast charging is great however, it seems as though the more movements are made the faster it dies. I have to charge my watch before I go to bed so that I'm able to track my sleep. By the time I wake up, and try to get through half my day, it's already at 30%. My previous watch lasted 2 days on a single charge - regret trading it to get this.
Promotion: There was nothing in the promotional details saying that a trade in would disqualify people from getting the Withing scale. I upgraded my watch to get the promotional offer of the Withing scale so that I can track my health/exercise better. If I had known that, I would have never traded in my previous Samsung watch for this. I could have just bought the Withing scale myself and kept my old watch.
Very disappointed with the battery life on the new Watch 8 and Samsung's false advertising on the promotion once you purchase the watch.
Battery: Fast charging is great however, it seems as though the more movements are made the faster it dies. I have to charge my watch before I go to bed so that I'm able to track my sleep. By the time I wake up, and try to get through half my day, it's already at 30%. My previous watch lasted 2 days on a single charge - regret trading it to get this.
Promotion: There was nothing in the promotional details saying that a trade in would disqualify people from getting the Withing scale. I upgraded my watch to get the promotional offer of the Withing scale so that I can track my health/exercise better. If I had known that, I would have never traded in my previous Samsung watch for this. I could have just bought the Withing scale myself and kept my old watch.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, June 17, 2026
Greetings NonYa,
Thank you for reaching out to share your feedback with us regarding your recent experience using the Samsung Galaxy Watch8. Your constructive feedback allows us to make improvements on our product line to suit the needs of our customer base. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. In regard to batter capacity, the Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Each available option can offer up to 30 hours of use in Always On Display mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see if any factors may be impacting the life of your device. Feel free to reach out if you would like any further assistance after reviewing the resources provided below by contacting Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for reaching out to share your feedback with us regarding your recent experience using the Samsung Galaxy Watch8. Your constructive feedback allows us to make improvements on our product line to suit the needs of our customer base. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. In regard to batter capacity, the Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Each available option can offer up to 30 hours of use in Always On Display mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see if any factors may be impacting the life of your device. Feel free to reach out if you would like any further assistance after reviewing the resources provided below by contacting Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Sammy
Verified Purchase:Yes
I love the watch & all of its capabilities, however, I would really like a smaller wrist band option. I have small wrists & I don't like tucking half the band through the loop. That is my only complaint.
Written by a customer while visiting Samsung US