Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Average customer rating
4.6 out of 5
4.6
(3,016 Reviews)
Open Ratings Snapshot
Rating breakdown 3,016 reviews
5 Stars
2,264
4 Stars
489
3 Stars
156
2 Stars
53
1 Star
54
86%of customers recommend this product. 
(
698 out of 808
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Customer Rating
5 out of 5
5
Better than Watch 7
on April 20, 2026
Posted by: MsJaCa
[This review was collected as part of a promotion.] I've had a Watch 7 for a little while but started to have issues here and there while changing. I was offered an upgrade to Watch 8. I was not prepared for how much smoother the operation is. I'd highly recommend this watch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Fantastic number of features and capabilities
on June 18, 2026
Posted by: Watchuser
[This review was collected as part of a promotion.] The Watch8 is packed with nice features including health, productivity and fitness. I wear it every day and track my activity and rest. I just wish it would have better battery life. I'd settle with a minimum of two days. Maybe in a future release.
Value
4 out of 5
4
Response from Samsung USBy R&R TeamJune 19, 2026
Hey there Watchuser,
Thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Watch8. The Galaxy Watch8 enhances your daily life by offering AI-powered health and fitness tracking, advanced sleep and recovery coaching, and seamless smartphone-free connectivity. It provides actionable metrics like your daily Energy Score and Vascular Load to optimize your wellness routine. It's wonderful to hear that you've been enjoying the features offered with the addition of your Galaxy Watch8 into your lifestyle. Please feel free to reach out to Samsung Support if you would like to share any other feedback with us or if you would like further assistance. Thanks for choosing Samsung!
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Battery life bad,not solid built.
on September 28, 2025
Posted by: Misssamsunggagetbabe
from USA
Expertise:Expert
Horrible battery life, never knew Samsung's watches could get even worse battery life when upgrading to a newer watch. Went from the classic 6. I'll tell you what, at least watch 6 had battery longer than this new 8. I like the 8 watch, but even if you tinker and set it by restricting certain settings for sleep and auto detection when you exercise, you'll barely get 2 days of battery life. So basically buying the 8 to get less than 1 day of battery life you will have to shut off everything that makes it a smart watch. History I've owned all four of the classic watches from 1, 3, 6, and now 8 can tell you that even using it for less than 3 weeks it also feels less sturdy, so in general until
Samsung can somehow make battery life better I'll probably go back to my 6 and not upgrading again until these become more sturdy too, not just cheap plastic. The 6 was solidly built.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamSeptember 29, 2025
Greetings Misssamsunggagetbabe, Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch8. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The battery life on the Galaxy Watch8 can vary depending on usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. Let us know if you have any questions or if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a faithful Samsung customer. - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Poor Battery Life
on December 25, 2025
Posted by: Mveegee
Verified Purchase:Yes
This watches battery drained in under 3 hours with most of the features turned off. It was the 40 mm size. Very disappointed, and I returned it within a week.
Response from Samsung USBy R&R TeamDecember 26, 2025
Hey there Mveegee,
Thanks for providing us with detailed feedback regarding your experience using your Samsung Galaxy Watch8. Your constructive feedback allows us to make improvements on our devices. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Feel free to let us know if you would like any further assistance afterward by contacting Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Worse than the Pixel Watch; Trade-in is a Scam
on December 26, 2025
Posted by: Horasus
from Florida
Expertise:Expert
Verified Purchase:Yes
I bought this to replace my Pixel Watch, but it has been a total disappointment.
​The Trade-In: The valuation is misleading. After sending in my watch, the final credits were so low that I practically gave my old device away for free.
​Performance: The interface is incredibly buggy compared to the smooth experience of the Pixel Watch. The UI feels unfinished and clunky.
Save your money and your old tech. This was a huge mistake.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R TeamDecember 29, 2025
Hey Horasus,
Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Watch8. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your device but without having more information available regarding what may be occurring and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like further assistance with troubleshooting your device. Thank you for being a trustworthy Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Complex not simple as advertised
on February 6, 2026
Posted by: Gigi
from USA
Expertise:Intermediate
Verified Purchase:Yes
The battery life is not long. I constantly have to charge it. The exercise detection is not automatic. Many other features I have to do the changes on the phone instead of the watch.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&R TeamFebruary 9, 2026
Howdy Gigi,
Thanks for reaching out to share your sentiments with us about your experience using the Samsung Galaxy Watch8. We realize that transitioning to new devices can come with a bit of a learning curve. This is one of the main driving forces behind why we have a plethora of resources in place to make the transition as seamless as possible. We currently offer informative videos on our YouTube channel that highlight your device and its features, and we offer easy access to device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options can offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. When you do an impromptu workout, you may forget to activate an exercise tracker on your smart watch or fitness band. To fix this, just turn on automatic workout detection. It will automatically start recording your exercise data when you start working out. Also check out, "Use automatic workout detection on your Samsung smart watch" to turn on/off your automatic workout detection feature on your device. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Use automatic workout detection on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003306/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this Watch
on August 11, 2025
Posted by: F15mechanic
[This review was collected as part of a promotion.] I love having the ability to you the Genimi and Bixby AI features without my phone has been an complete experience. The Antioxidant Index, Running Coach, Bedtime Guidance, and Vascular Load measurement. Works hand in hand to provide the information I need to stay healthy. I highly recommend this watch if your serious about your health. Kudos to Samsung for a marvelous watch!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this product
on February 15, 2026
Posted by: adunn
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
This is my 3rd watch and I love it. I get the chance to upgrade every few years and they get better each time.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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