Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Average customer rating
4.6
(3,018 Reviews)
Rating breakdown 3,018 reviews
5 Stars
2,265
4 Stars
490
3 Stars
156
2 Stars
53
1 Star
54
86%of customers recommend this product.
(
698 out of
808)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Posted by: Angela
Verified Purchase:Yes
I love the style of the round face; this is my second watch from Samsung, and I love it.
Written by a customer while visiting Samsung US
Customer Rating
1
AFIB & IHRN FEATURES ARE USELESS - Watch is a toy!
on December 10, 2025
Posted by: Anonymous
DO NOT BUT THIS WATCH if your purpose is to test for AFIB using Samsung's Irregular Heart Rhythm Notification (IHRN) "feature". Be aware that, if you even locate it, at the top of a webpage the feature is described as periodically measuring your heart rate and "notifies you to take an ECG if it detects an irregular rhythm suggestive of atrial fibrillation". Buried further down the page and after you download their APP you will receive clarifying descriptions indicating: "When the Irregular Heart Rhythm Notification (IHRN) feature is on, your Galaxy Watch will check your pulse a few times a day when you’re still. Your Watch and phone will notify you if your Watch detects 1 hour of an irregular rhythm that suggests atrial fibrillation."
What does "a few times a day when you are still" mean? Does it only check your pulse twice, three times, four times? Does that mean if I'm still it MAY check my pulse. And then only if you are in AFIB for 1 hour! What needs to be still - your whole body? Your arm? Do I need to be still for 1 hour for any checking, which MAY happen? Effectively, these parameters render this watch useless for the purpose of catching an episode of AFIB.
I only discovered this absurdity after downloading the IHRN App. I then reached out to Samsung and spent over 2 hours with customer support to request a return with the final resolution being that someone from their Developer Team will get back to me in 2 - 3 business days. I'm still waiting.
Response from Samsung USBy R&R Team, December 10, 2025
Good day Objective Honest Reviews,
Thanks for sharing your sentiments with us about your experience using the Samsung Galaxy Watch8. Your candor and critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Irregular Heart Rhythm Notification (IHRN) feature utilizes your Galaxy Watch's sensor to passively check your heart rhythm in the background (when still) for signs of atrial fibrillation (AFib), notifying you if it detects over an hour of irregular patterns and prompting you to take a more accurate on-demand ECG through the Samsung Health Monitor app for confirmation, aiming to provide early awareness of this common heart condition. If you wish, you're able to initiate on-demand ECGs anytime. Here's how: 1. From Samsung Health Monitor, tap ECG. 2. Rest your finger lightly on the Home button to begin the ECG. • After a moment, your ECG is displayed on the screen. 3. Tap Add to add any symptoms you are experiencing. 4. Tap Done when you are finished. Please feel free to review the resources shared below to help resolve what you've described to be experiencing with your feature. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like further assistance. We're always happy to listen and work toward a better experience for our customers. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Health Monitor
https://www.samsung.com/us/apps/samsung-health-monitor/
Cannot use the Samsung Health Monitor ECG feature
https://www.samsung.com/us/support/troubleshooting/TSG01208782/
Thanks for sharing your sentiments with us about your experience using the Samsung Galaxy Watch8. Your candor and critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Irregular Heart Rhythm Notification (IHRN) feature utilizes your Galaxy Watch's sensor to passively check your heart rhythm in the background (when still) for signs of atrial fibrillation (AFib), notifying you if it detects over an hour of irregular patterns and prompting you to take a more accurate on-demand ECG through the Samsung Health Monitor app for confirmation, aiming to provide early awareness of this common heart condition. If you wish, you're able to initiate on-demand ECGs anytime. Here's how: 1. From Samsung Health Monitor, tap ECG. 2. Rest your finger lightly on the Home button to begin the ECG. • After a moment, your ECG is displayed on the screen. 3. Tap Add to add any symptoms you are experiencing. 4. Tap Done when you are finished. Please feel free to review the resources shared below to help resolve what you've described to be experiencing with your feature. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like further assistance. We're always happy to listen and work toward a better experience for our customers. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Health Monitor
https://www.samsung.com/us/apps/samsung-health-monitor/
Cannot use the Samsung Health Monitor ECG feature
https://www.samsung.com/us/support/troubleshooting/TSG01208782/
Written by a customer while visiting Samsung US
Posted by: Sun00
from Florida
Expertise:Expert
Verified Purchase:Yes
Same as previos year, no worth the upgrade , just minimal designs changes, inside the same
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, October 27, 2025
Good day Sun00, thank you for finding the time to share your thoughts with us about your experience with the Samsung Galaxy Watch8. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch8 is thinner and has a brighter 3,000-nit display compared to the Watch 7, which has a 2,000-nit display. Some other key differences between these two devices includes the Watch8's new case design with a flatter back, a proprietary band connection system, and the inclusion of new AI-driven health features like a running coach and antioxidant index measurement. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, please let us know by contacting Samsung Support at your leisure. Thank you for being an unwavering Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
4
Great but one thing
on November 19, 2025
Posted by: Miffed
Expertise:Beginner
Great watch, does everything I need, however Samsung inists on having their wallet preinstalled and active on the watch and you are not able to uninstall it. This is absolutely unacceptable. Samsung, do NOT place apps that you cannot uninstall your devices and think that this is just going to force people to use them. Didn't Microsoft get in trouble for the same thing? Next update, this and all other apps to be able to be uninstalled if the wearer so chooses.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Battery charge will make you regret purchase.
on February 10, 2026
Posted by: Mark
from Virginia
Expertise:Intermediate
Battery charging is bad. Why can I only get 10 hours of use, when fully charged, and when on 50% brightness and always on display?
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
4
Response from Samsung USBy R&R Team, February 11, 2026
Hey there Mark,
Thank you for taking the time to share your feedback with us regarding your experience using the Samsung Galaxy Watch8. We appreciate your candor as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both of which offer up to 30 hours of use with the Always On Display (AOD) mode enabled. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your Galaxy Watch8. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the time to share your feedback with us regarding your experience using the Samsung Galaxy Watch8. We appreciate your candor as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both of which offer up to 30 hours of use with the Always On Display (AOD) mode enabled. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your Galaxy Watch8. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch8 Best Yet
on May 11, 2026
Posted by: Torileigh3
[This review was collected as part of a promotion.] The Galaxy Watch8 is the third Galaxy watch I have personally owned. It is definitely the best yet. Stays connected to my phone with no issues. Features are easy to use and understand. Looks amazing. You just can't beat the quality of a Samsung.
Value
5
Written by a customer while visiting Samsung US
Posted by: Jim Fishinger
from California
Expertise:Intermediate
Verified Purchase:Yes
Decent upgrade from my Watch 7. The screen is brighter and at this point the battery life is at least equal to if not better.
No, I would not recommend this to a friend.
Features
5
Value
5
Response from Samsung USBy R&R Team, June 18, 2026
Good day Jim,
Thanks for reaching out to share your thoughts with us regarding your experience using the Samsung Galaxy Watch8. We appreciate your constructive input as we improve our product line to align with the needs of our customers. If you would care to provide additional feedback with us or if you would like further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thanks for reaching out to share your thoughts with us regarding your experience using the Samsung Galaxy Watch8. We appreciate your constructive input as we improve our product line to align with the needs of our customers. If you would care to provide additional feedback with us or if you would like further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
2
Terrible watch.
on August 23, 2025
Posted by: None
Expertise:Intermediate
I got this watch mostly for running. It misses steps, from watch to Samsung app it is off by a few thousand steps, also I've ran a few half marathons, but according to the watch I haven't. All of the other features are pretty good, but I definitely would think twice, and go garmin.
Response from Samsung USBy R&R Team, August 25, 2025
Hi there None,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while improving performance and functionality improvements. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Samsung smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health.
The accuracy of the watch's step measurement can be affected by the following factors:
* Make sure your watch and the Samsung Health app are using the latest software.
* Environmental and skin conditions may affect how well the steps are recorded.
* Steps are not counted when there is no hand movement in the exercise. For example, steps may not be recorded when pushing a lawn mower or cart because your hands are not moving. The watch is intended to calculate real step counts while walking.
* Walk naturally without looking at the watch or your shoulders, elbow and wrist being raised. When you walk looking at the watch, the accelerometer will not properly measure your steps taken, distance traveled, or even calories burned.
* The step count may not increase immediately when walking or exercising due to the step count algorithm. When the algorithm detects 10 continuous steps, the algorithm starts to count your steps taken and updates the step count.
* You may experience a brief delay before the Steps app displays your latest step count. There may also be a delay before the Goal pop-up window appears.
* If you use the steps tracker while traveling by car or train, vibration may affect your step count.
Please feel free to review, "Inaccurate steps on your Samsung smart watch" to help resolve what you've described to be experiencing with your feature. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while improving performance and functionality improvements. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Samsung smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health.
The accuracy of the watch's step measurement can be affected by the following factors:
* Make sure your watch and the Samsung Health app are using the latest software.
* Environmental and skin conditions may affect how well the steps are recorded.
* Steps are not counted when there is no hand movement in the exercise. For example, steps may not be recorded when pushing a lawn mower or cart because your hands are not moving. The watch is intended to calculate real step counts while walking.
* Walk naturally without looking at the watch or your shoulders, elbow and wrist being raised. When you walk looking at the watch, the accelerometer will not properly measure your steps taken, distance traveled, or even calories burned.
* The step count may not increase immediately when walking or exercising due to the step count algorithm. When the algorithm detects 10 continuous steps, the algorithm starts to count your steps taken and updates the step count.
* You may experience a brief delay before the Steps app displays your latest step count. There may also be a delay before the Goal pop-up window appears.
* If you use the steps tracker while traveling by car or train, vibration may affect your step count.
Please feel free to review, "Inaccurate steps on your Samsung smart watch" to help resolve what you've described to be experiencing with your feature. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Written by a customer while visiting Samsung US