Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Average customer rating
4.6 out of 5
4.6
(3,016 Reviews)
Open Ratings Snapshot
Rating breakdown 3,016 reviews
5 Stars
2,264
4 Stars
489
3 Stars
156
2 Stars
53
1 Star
54
86%of customers recommend this product. 
(
698 out of 808
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Customer Rating
5 out of 5
5
Great tech upgrade
on March 29, 2026
Posted by: Shawn
from North Carolina
Verified Purchase:Yes
Our family originally had the watch6 and just used basic functions now with the fitness upgrades etc... we are way more interactive with our watches.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my new Samsung Watch8
on March 29, 2026
Posted by: VickyD
from York, PA
Expertise:Intermediate
Verified Purchase:Yes
Love my new Samsung Watch8. I replaced a previous Samsung Watch2 that lasted 6 years. Enjoying the new features on the Watch8.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It won't stay charged for 24 hours.
on March 29, 2026
Posted by: Looavul
[This review was collected as part of a promotion.] I love the Galaxy 8 watch. I don't mind charging it daily. I do object to it running out of juice before 24 hours are up.
I love the convenience of not running for my phone each time it rings, just to see it's spam.
I love measuring my heart rate when. I work out. I would love to wear it when I sleep, but the battery is dead by dinner time.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMarch 30, 2026
Greetings Looavul,
Thank you for finding the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model provides a 435mAh battery. Both of which can offer up to 30 hours of use with the Always On Display (AOD) mode enabled. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your Galaxy Watch8. Please feel free to let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thanks for choosing to be an integral part of the Samsung community!
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my new watch!
on March 29, 2026
Posted by: RKGalax
[This review was collected as part of a promotion.] I recently picked up the Galaxy Watch 8, and it’s easily one of the best smartwatches I’ve used. The Galaxy AI integration feels super helpful, from tracking my health stats to giving smart suggestions throughout the day. It syncs perfectly with my Galaxy S26 Ultra, and the battery life easily lasts through my busy schedule. Streaming music, workouts, and notifications all run smoothly, and it’s really elevated how I manage my daily routine. Samsung has made this watch both powerful and effortless to use!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
simple and functional
on March 30, 2026
Posted by: Curlie
[This review was collected as part of a promotion.] I think this watch is simple to use and has so many functions! I do think the battery goes out pretty quickly but I remedied that by leaving it on power saving mode. I wish it came in gold or rose gold for the girlies with some band options other than the silicone/rubber one.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
OMNITRIX Wareble 8
on March 30, 2026
Posted by: Omnitrix
[This review was collected as part of a promotion.] Hot FRESH CUTE Colorful vivid FUN exciting adventure GALAXY AI
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
New but still familiar
on March 31, 2026
Posted by: Rdodge79
[This review was collected as part of a promotion.] There are some noticeable changes compared to previous models when you first get the watch. That said, many of the core features remain the same, so it feels like an upgrade without being overwhelming or difficult to adjust to.
I found setup quick and easy, and the ability to personalize the watch to fit your preferences and needs is a big plus. Overall, the watch is very user-friendly and straightforward which I love.
Some of my favorite features are the versatility—it’s not just a watch. You can send and receive texts, take calls, listen to music, and track workouts, along with many other useful functions.
My main complaint is with the charging design. The new watch doesn’t sit as securely on the charger when placed on a flat surface. The band design prevents it from laying as flat as previous models, which can make charging a bit less convenient.
Overall, it’s a solid upgrade that builds on what already worked well, with just a minor design drawback for me.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Battery life is poor.
on March 31, 2026
Posted by: Gi An
from Irving TX
Expertise:Expert
01. Battery life is poor.
02. Not sure how long this watch can be connected to the phone. My Gear S3 watch is in excellent working condition but it can't be connected to my phone (S26). Error: watch can not be connected after 2024 releases ( ???.)
03. Color: when choose black color, added some black item between the buttons. Not sure, how we say that watch is black. Goto the site try to customize color and see. How funny it was.
Functionality is good when compared to Gear S3. More features added. But the battery life is poor.
Features
5 out of 5
5
Performance
2 out of 5
2
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy R&R TeamApril 1, 2026
Howdy Gi,
Thank you for finding the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model provides a 435mAh battery. Both of which can offer up to 30 hours of use with the Always On Display (AOD) mode enabled. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your Galaxy Watch8. Please feel free to let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thanks for choosing to be an integral part of the Samsung community!
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
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