Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Average customer rating
4.6
(3,016 Reviews)
Rating breakdown 3,016 reviews
5 Stars
2,264
4 Stars
489
3 Stars
156
2 Stars
53
1 Star
54
86%of customers recommend this product.
(
698 out of
808)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Posted by: Ana H
Verified Purchase:Yes
The design is beautiful but the battery life is really not that great
Response from Samsung USBy R&R Team, October 27, 2025
Hi there Ana, thank you for contacting us to share your thoughts about your experience using the Samsung Galaxy Watch8. Your feedback is invaluable to us as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's like extended warranty and an insurance package coupled together to provide protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also standing by and are available to assist you with any repair needs you may have. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thanks for being a loyal Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Bigger and Better
on October 25, 2025
Posted by: TileStacker
[This review was collected as part of a promotion.] Recently upgraded from a Galaxy watch4 to a Galaxy watch8. Everything about the 8 is bigger and better!! The tiles are expandable, the notifications can stack into specific app lists!!! And the bigger screen makes seeing the details all the more easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Buy, Samsung GW8
on October 26, 2025
Posted by: DarkWr8h
from Sahuarita, AZ
Expertise:Expert
Great Samsung GW8! Coming from a round Galaxy Active 2(44mm), I was skeptical about the fit and appearance of the actual watch. Before my purchase, I compared the Green GW7 and this one. I am glad I chose the Graphite GW8.
Pros:
It connected flawlessly to my S22 Ultra with no issues, as I assumed it would. I was unable to restore a lot of my backup from Samsung, but I figured as much since the old Active 2 was TIZEN. Battery life is more than the Active 2, and the interface looks great, too! The screen is crisp and sharp, and swiping and opening apps is faster. I was surprised by the extra sensors made available now, which include the use of AI.
It connected flawlessly to my S22 Ultra with no issues, as I assumed it would. I was unable to restore a lot of my backup from Samsung, but I figured as much since the old Active 2 was TIZEN. Battery life is more than the Active 2, and the interface looks great, too! The screen is crisp and sharp, and swiping and opening apps is faster. I was surprised by the extra sensors made available now, which include the use of AI.
Cons:
My only gripe is the bands. They need to be more flexible, meaning right at the band's loop to the watch clip. Regardless of which band you choose, you will get the same result. Charging using the newer triple charger requires me to unclasp one side of the band to charge the watch. I know Samsung! I know I can use the included charger that comes with the watch, but seriously, more thought and research should have been done on the watch's band to accommodate or fix this issue. I thought Samsung R&D would have caught this. I'm expecting someone from Samsung to write an auto-generated rebuttal to my review regarding this issue with no excuse or correction for future buyers. Unfortunately, one is forced to look at after-market support for a watch band that has this kind of flexibility. (I will be doing so).
My only gripe is the bands. They need to be more flexible, meaning right at the band's loop to the watch clip. Regardless of which band you choose, you will get the same result. Charging using the newer triple charger requires me to unclasp one side of the band to charge the watch. I know Samsung! I know I can use the included charger that comes with the watch, but seriously, more thought and research should have been done on the watch's band to accommodate or fix this issue. I thought Samsung R&D would have caught this. I'm expecting someone from Samsung to write an auto-generated rebuttal to my review regarding this issue with no excuse or correction for future buyers. Unfortunately, one is forced to look at after-market support for a watch band that has this kind of flexibility. (I will be doing so).
Conclusion:
It is a great upgrade from an older watch. I am glad my Active 2 has lasted this long, but I needed something newer, as many apps have abandoned Tizen support. Aside from the band issue, I would recommend the GW8 or even the GW7.
It is a great upgrade from an older watch. I am glad my Active 2 has lasted this long, but I needed something newer, as many apps have abandoned Tizen support. Aside from the band issue, I would recommend the GW8 or even the GW7.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Dalilia
from Texas
Expertise:Intermediate
Verified Purchase:Yes
The only thing is the battery life. I expected that the battery life would be more days.
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Alondra
from Atlanta, Georgia
Verified Purchase:Yes
It's cute and works just fine! Only issue I have is how it frequently disconnects from my phone when it's literally close? It's annoying but a minor issue I can handle. Other than that i like it, works just fine and is convenient for me.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Longer battery life than previous models
on October 31, 2025
Posted by: Joedca
[This review was collected as part of a promotion.] Longer battery life and love that Galaxy AI is integrated!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No connectivity.
on October 31, 2025
Posted by: Kayg87
Great looking watch but it doesn't connect to my watch. Have the Galaxy 6 classic and had no problems. Seriously not happy. None of the suggested fixes do not work!
Response from Samsung USBy R&R Team, November 3, 2025
Hi Kayg87,
Thanks for taking the time to reach out about your experience with your Samsung Galaxy Watch8. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If I'm understanding correctly, it seems as though you may be having trouble connecting your phone. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Feel free to review, "Samsung smart watch will not connect to a phone: to help resolve what you may be experiencing. If you would like any further assistance afterward, please let us know by contacting Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Thanks for taking the time to reach out about your experience with your Samsung Galaxy Watch8. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If I'm understanding correctly, it seems as though you may be having trouble connecting your phone. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Feel free to review, "Samsung smart watch will not connect to a phone: to help resolve what you may be experiencing. If you would like any further assistance afterward, please let us know by contacting Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Posted by: Mimi
Expertise:Intermediate
Verified Purchase:Yes
It doesnt hold a charge as well as my Fitbit versa did.
The only reason i git it was bc ny FB quit working
The only reason i git it was bc ny FB quit working
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, November 3, 2025
Hello Mimi,
Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure.Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure.Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US