Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Average customer rating
4.6 out of 5
4.6
(3,016 Reviews)
Open Ratings Snapshot
Rating breakdown 3,016 reviews
5 Stars
2,264
4 Stars
489
3 Stars
156
2 Stars
53
1 Star
54
86%of customers recommend this product. 
(
698 out of 808
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Customer Rating
2 out of 5
2
Same ol same ol
on September 9, 2025
Posted by: Smoke
Expertise:Intermediate
Verified Purchase:Yes
Battery life can be improved, Bluetooth range horrible...literally same ol same ol
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&R Team, September 10, 2025
Hello Smoke, Thanks for sharing your feedback with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 battery life varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. LTE Galaxy Watches offer standalone cellular connectivity to make calls, send texts, and stream music without your phone needing to be in close proximity to your watch. They function independently from your paired phone using a cellular connection, but they're designed to automatically switch between Bluetooth, Wi-Fi, and LTE modes to conserve your battery. Feel free to check out the resources provided below to help resolve what you've described to be experiencing. Please feel free to let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thanks for being a valued Samsung customer. - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Bluetooth device won't stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01209182/
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
I've had enough
on September 24, 2025
Posted by: George
Ok, I've had enough. I hate this watch. From having a phone die, to switching to the new phone, to my new phone forgetting the watch for 2 seconds, I've had to reset this thing and lose all my data 3 times. The sync across Samsung Health and Smart Switch is just terrible. I've lost so much data, it makes me angry. I'm done with Samsung. I'm going to try the Google Pixel.
Response from Samsung USBy R&R Team, September 25, 2025
Hello George, Thank you for finding the time out of your day to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as it allows us to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please review, "Samsung smart watch will not connect to a phone" to help resolve what you may be experiencing with your connectivity. If your Samsung Health data isn't syncing automatically between your watch and phone, you should check your network connection and make sure the app is updated. If your watch was set up without a phone, then your most recent activity is stored only on the watch and you will not be able to view it on your phone. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support after reviewing the resources shared if you would like further assistance with troubleshooting your device further. Thank you for being a treasured Samsung customer. - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Samsung Health data does not sync
https://www.samsung.com/us/support/troubleshooting/TSG01003270/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy 8 reveiwer
on September 29, 2025
Posted by: Galaxy8er
[This review was collected as part of a promotion.] Love this watch!! It is very user friendly and love that it tracks my steps.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like it, but the hybride band I chose. TOO BIG
on October 4, 2025
Posted by: Valentrac
from Wapakoneta, ohio
Verified Purchase:Yes
I like everything about it except the band I chose. I chose the hybrid band, one size. I preferred the hybrid band i had on my galaxy 6 watch. This new hybrid band has so much extra band it almost touches the watch
Performance
5 out of 5
5
Design
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Went bad
on October 16, 2025
Posted by: Samsung user
Expertise:Beginner
Verified Purchase:Yes
I have had it less than a month and it stopped working.
Response from Samsung USBy R&R Team, October 16, 2025
Aloha Samsung User, thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Watch8. We appreciate your critiques as we strive to improve the performance and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with what you may be experiencing with your device but without having more information available and without being able to ask you any follow up questions to probe further, I suggest contacting Samsung Support if you would like further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Watch8
on October 23, 2025
Posted by: Zwhite
from Washington
Expertise:Intermediate
Verified Purchase:Yes
Love this watch so much does everything I need it too
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing upgrade
on October 23, 2025
Posted by: Helpfulluser
[This review was collected as part of a promotion.] Works well has everything you can think of so much customization and so many different ways to use it with working out the new ai stuff works very well it it's a perfect upgrade
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it
on November 20, 2025
Posted by: Raven
from Newark, NJ
Expertise:Intermediate
Verified Purchase:Yes
I can read it better than my old watch since it's bigger in size. The watch faces are better too
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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