Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Average customer rating
4.6
(3,016 Reviews)
Rating breakdown 3,016 reviews
5 Stars
2,264
4 Stars
489
3 Stars
156
2 Stars
53
1 Star
54
86%of customers recommend this product.
(
698 out of
808)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Posted by: Mervyn
Verified Purchase:Yes
Nice watch, works great, very fluid screen experience.
Written by a customer while visiting Samsung US
Customer Rating
5
The Watch that has saved my life many times
on September 15, 2025
Posted by: JackOfAllTrades
[This review was collected as part of a promotion.] Ill keep it quick and simple my phone is unavaliable a lot wether I leave it somewhere or didnt charge it the night before. This watch has saved my life! I can put my earbuds in recieve and make calls I can send and recieve text if not for my watch I would've been stranded many times. And the health benefits of knowing your amount of steps heart rate stress levels etc is amazing. In short I never forget my samsung watch never leave home without it.
Value
5
Written by a customer while visiting Samsung US
Posted by: Pete868
from Bergen county NJ
Expertise:Intermediate
Verified Purchase:Yes
I had my old watch for a few years and it was working great, no issues with it. I saw the trade in value and decided to go for an upgrade and I'm very happy i did. I didn't know how much better the new watches are. I will need a different band but the watch itself is better than expected. Tracking steps, larger screen, organizing apps, answering calls, connection to my phone, general service are all much better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Gary
from DFW
Expertise:Intermediate
Verified Purchase:Yes
Cannot get it to sync with my Samsung S 20 phone tried for hours.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, September 18, 2025
Howdy Gary, Thanks for taking the time to reach out about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we continue to improve the functionality and performance of our product line. While some Samsung watches can be set up and used without a phone, all of them can be used with the Galaxy Wearable app on a compatible phone. To make the most out of your watch or even navigate its settings on a bigger screen, it is recommended that you pair your watch to a compatible phone. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please feel free to check out the resources shared below to help resolve what you may be experiencing with your setup. If you have any questions for us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thanks for choosing Samsung! - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung Galaxy smart watch and phone compatibility
https://www.samsung.com/us/support/answer/ANS10004668/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung Galaxy smart watch and phone compatibility
https://www.samsung.com/us/support/answer/ANS10004668/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on September 17, 2025
Posted by: Ozzy1904
[This review was collected as part of a promotion.] Love the watch. No connection problems with my phone. Battery life is good, varies on the settings could be 1 day could be 3 before a charge.
Value
5
Written by a customer while visiting Samsung US
Posted by: Bruce
Verified Purchase:Yes
After spending a few weeks with this device on my wrist, I can confidently say it redefines what a wearable can and should be. It's not just the best smartwatch Samsung has ever made; it's the new gold standard for the entire industry.
Features
5
Written by a customer while visiting Samsung US
Posted by: Teecart59
from Texas
Expertise:Expert
Verified Purchase:Yes
One of the best samsung watches sofar,stylish an a great wear
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Williamstown, NJ
Expertise:Expert
Verified Purchase:Yes
Excellent watch. Does all as expected and not too big on my wrist.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US