Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Average customer rating
4.6
(3,017 Reviews)
Rating breakdown 3,017 reviews
5 Stars
2,264
4 Stars
489
3 Stars
157
2 Stars
53
1 Star
54
86%of customers recommend this product.
(
698 out of
808)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Customer Rating
3
Battery
on March 27, 2026
Posted by: CAR24
from Oklahoma
Expertise:Intermediate
Coming from an S3 watch to the S8 im disappointed that the battery doesn't last 3 days when my S3 lasted 5 days... also tried to use my S3 on my new S26 phone and it couldn't connect 😕. Just don't be surprised..
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
4
Value
3
Response from Samsung USBy R&R Team, March 27, 2026
Greetings CAR24,
Thanks for sharing your sentiments with us regarding your experience using your Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Please feel free to let us know if you would like any further assistance after reviewing the resources shared below by contacting Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for sharing your sentiments with us regarding your experience using your Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Please feel free to let us know if you would like any further assistance after reviewing the resources shared below by contacting Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
1
Not sure why I thought I needed this
on March 30, 2026
Posted by: Imadethis
[This review was collected as part of a promotion.] I dont wear this watch often. I feel like I need a group I can shadow for a while to see how someone would use this functionality. My phone died once and a call came over the watch thats what I know can happen
Value
1
Response from Samsung USBy R&R Team, March 31, 2026
Hello there Imadethis,
Thank you for finding the time to share your sentiments with us about your Samsung Galaxy Watch8. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We realize that transitioning to new devices can come with a bit of a learning curve. This is one of the main driving forces behind why we have a plethora of resources in place to make the transition as seamless as possible. We currently offer informative videos on our YouTube channel that highlight your device and its features, and we offer easy access to device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Thank you for finding the time to share your sentiments with us about your Samsung Galaxy Watch8. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We realize that transitioning to new devices can come with a bit of a learning curve. This is one of the main driving forces behind why we have a plethora of resources in place to make the transition as seamless as possible. We currently offer informative videos on our YouTube channel that highlight your device and its features, and we offer easy access to device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US
Customer Rating
3
Issues with fitness apps
on April 2, 2026
Posted by: Scotty
from Oklahoma
Expertise:Intermediate
I love the watch but not happy with the latest software update that removed the display option to leave the last app on when it goes into screen saver. This was a bad idea, especially for cycling or running apps because now we have to divert our attention from the environment to navigate back to the app to get our heartrate or mileage. Somebody is going to crash or fall and sue samsung over this.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, April 3, 2026
Howdy Scotty,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Your Galaxy Watch8 isn't all cogs and gears, it's wires, processors, data chips, and software! Just like with any other smart device, the watch's software and apps will need to be updated every so often. Luckily, you can update both whether or not you have a phone! If you encounter some issues when updating your watch’s software and apps, you can try rebooting or restarting your watch. For example, if a software update fails and results in a boot loop of your watch, you may need to uninstall apps or try factory resetting your watch. This method also works when an app fails to update, freezes, or crashes. Please feel free to check out the resources shared below to help resolve what you've described to be experiencing with your device. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Update software and apps on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10001571/
Samsung Smart watch is stuck in a boot loop
https://www.samsung.com/us/support/troubleshoot/TSG10007068/
Samsung smart watch app freezes, crashes, or doesn't respond
https://www.samsung.com/us/support/troubleshoot/TSG10007123/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Your Galaxy Watch8 isn't all cogs and gears, it's wires, processors, data chips, and software! Just like with any other smart device, the watch's software and apps will need to be updated every so often. Luckily, you can update both whether or not you have a phone! If you encounter some issues when updating your watch’s software and apps, you can try rebooting or restarting your watch. For example, if a software update fails and results in a boot loop of your watch, you may need to uninstall apps or try factory resetting your watch. This method also works when an app fails to update, freezes, or crashes. Please feel free to check out the resources shared below to help resolve what you've described to be experiencing with your device. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Update software and apps on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10001571/
Samsung Smart watch is stuck in a boot loop
https://www.samsung.com/us/support/troubleshoot/TSG10007068/
Samsung smart watch app freezes, crashes, or doesn't respond
https://www.samsung.com/us/support/troubleshoot/TSG10007123/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Very responsive
on April 4, 2026
Posted by: Zombae1000
[This review was collected as part of a promotion.] I use the watch to take phone calls and get notifications for the most part. However. The watch is super responsive. I track my steps, sleep, skin temperature, and overall health stats on the watch. Galaxy AI really gave me tools to try to help lose weight as well.
Value
5
Written by a customer while visiting Samsung US
Posted by: Daniel
from Colombia
Expertise:Intermediate
Verified Purchase:Yes
I just switched it from a Galaxy Watch 4 and the difference its huge
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Stephanie Hullberg
from McAlester Oklahoma
Expertise:Expert
Verified Purchase:Yes
So far I love my new watch it has helped me see how I sleep it is better at tracking my steps the battery lasts way longer and it charges faster than my last one so I am very pleased thank you for making quality products I have been a faithful Samsung user for years because there is no other brand of equipment that can stand up to me but Samsung!!!! I have tried them all i do believe and I will not ever use anything else!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy AI
on April 8, 2026
Posted by: Taydoe270
[This review was collected as part of a promotion.] This Product has great features Galaxy AI is amazing 👏
Value
5
Response from Samsung USBy R&R Team, April 9, 2026
Good day Taydoe270,
Thanks for providing us with your feedback regarding your experience using the Samsung Galaxy Watch8. We're ecstatic to hear how much you've been enjoying the new features offered by your new Galaxy Watch8. Your Galaxy Watch8 features a thinner, lightweight design with a 3,000-nit bright AMOLED display, powered by a 3nm processor for improved performance. Some of its key features include AI-powered health insights (Antioxidant Index, Vascular Load), advanced sleep tracking, Gemini AI integration, and real-time running coaching. Please feel free to reach out to Support if you would like any further assistance. We're here to help in any way that we can! Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thanks for providing us with your feedback regarding your experience using the Samsung Galaxy Watch8. We're ecstatic to hear how much you've been enjoying the new features offered by your new Galaxy Watch8. Your Galaxy Watch8 features a thinner, lightweight design with a 3,000-nit bright AMOLED display, powered by a 3nm processor for improved performance. Some of its key features include AI-powered health insights (Antioxidant Index, Vascular Load), advanced sleep tracking, Gemini AI integration, and real-time running coaching. Please feel free to reach out to Support if you would like any further assistance. We're here to help in any way that we can! Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
4
Same as last years model
on April 10, 2026
Posted by: Jay505
[This review was collected as part of a promotion.] So the watch 8 is similar to last year's model watch and has the same processor. I didn't understand why Samsung used the same processor for and this years model watch doesn't have much at all for upgrades. I ended up returning my watch 8 and I think that I will stick with my watch 7 for now. Thanks Samsung
Value
4
Written by a customer while visiting Samsung US