Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Average customer rating
4.6
(3,016 Reviews)
Rating breakdown 3,016 reviews
5 Stars
2,264
4 Stars
489
3 Stars
156
2 Stars
53
1 Star
54
86%of customers recommend this product.
(
698 out of
808)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Posted by: Terry
Verified Purchase:Yes
Traded in watch 4 on Samsung trade in for watch 8. The 8 is night and day from the 4. Longer battery life, more storage, better tile set up and so comfortable to wear. Highly recommend.
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
battery life sucks not even kast 6 hours with all settings off, bought 3 times had to return for the terrific battery life.
Response from Samsung USBy R&R Team, December 22, 2025
Hi Rushi,
Thanks for taking the time to review your Samsung Galaxy Watch8. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time to review your Samsung Galaxy Watch8. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
1
Honestly this watch irritates my soul
on December 24, 2025
Posted by: StrigoiViu
This watch fails to work even on the basic level. The health monitoring, sleep tracking and everything else works ONLY when it wants to. Im about to throw this thing in the garbage.
Response from Samsung USBy R&R Team, December 26, 2025
Hello StrigoiViu,
Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your device but we need more details regarding what you may be experiencing before we can properly do so. Please reach out to Samsung Support for further assistance with troubleshooting your device. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your device but we need more details regarding what you may be experiencing before we can properly do so. Please reach out to Samsung Support for further assistance with troubleshooting your device. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
1
Battery drains really fast
on December 26, 2025
Posted by: Lotus
from California
Expertise:Intermediate
The battery drains really fast. Mine doesn't even last a day. Even if I leave it unused, the battery is gone more than half by the end of the day. Really disappointed. Also the touch response is bad. Its like when your RAM is full and goes slow.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, December 29, 2025
Hey there Lotus,
Thank you for sharing your recent experience with using the Samsung Galaxy Watch8. We appreciate your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch8 offers a powerful 3nm processor that has longer battery life and improved performance. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than expected battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. Also feel free to review the other resources shared below. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung smart watch screen is slow, frozen, or not responding
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Thank you for sharing your recent experience with using the Samsung Galaxy Watch8. We appreciate your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch8 offers a powerful 3nm processor that has longer battery life and improved performance. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than expected battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. Also feel free to review the other resources shared below. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung smart watch screen is slow, frozen, or not responding
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Written by a customer while visiting Samsung US
Posted by: Rob A
from NJ
Expertise:Expert
Verified Purchase:Yes
I have 7 official wireless charging pads (8 if you include the wireless charging feature on the Phone. None work. Cable required. Also Battery issues seem to be getting worse. This will be my last one.
No, I would not recommend this to a friend.
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, December 31, 2025
Good day Rob,
Thanks for sharing your feedback with us about your experience using the Samsung Galaxy Watch8. The Galaxy Watch8 charges wirelessly with its specific included charging puck. This device offers a powerful 3nm processor that has longer battery life and improved performance. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than expected battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. Feel free to contact Samsung Support afterward if you have any questions or if you would like any further assistance. We're always here to help! Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for sharing your feedback with us about your experience using the Samsung Galaxy Watch8. The Galaxy Watch8 charges wirelessly with its specific included charging puck. This device offers a powerful 3nm processor that has longer battery life and improved performance. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than expected battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. Feel free to contact Samsung Support afterward if you have any questions or if you would like any further assistance. We're always here to help! Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Nice But Rated 3rd Against Other Wearable Devices
on January 18, 2026
Posted by: StuartG
from Houston Texas
Expertise:Intermediate
Verified Purchase:Yes
An abundance of features. I use it for health management primarily. I find it very rich with health measuring and monitoring capabilities. My biggest gripe is the database for searching food items. It needs lots of improvements. It doesn’t have as many food items as one would expect. And its search algorithm is horrible. If you don't type a food name exactly as they have it listed in the database, you'll never find it. Overall the watch is very useful and easy to operate. Samsung should study the stats on how well their Galaxy Watch products test compared to other wearable devices. Samsung falls behind in performance when compared to 2 other manufacturers' wearable devices.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Ann Rife
Expertise:Intermediate
Verified Purchase:Yes
Good watch, easy to read, easy to pick my personal stuff.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
My review
on February 22, 2026
Posted by: Mason
I love the Galaxy watch a lot I use it everyday but I find it challenging because the battery drains so quickly I have tried everything to do the durability is okay I dropped my watch accidentally on my concrete ramp in the lift to decent little dents in the titanium the watch band around the Buckle is ripped so it makes it challenging to put on and the watch bands are just so expensive the ergonomics are pretty good I just don't like how I don't get notifications like I should the interface is okay I just really feel like it's pointless to have the screen raised like it is because I crack my screen protector every time I put it on it doesn't even last a week because of the race screen
Written by a customer while visiting Samsung US