Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Average customer rating
4.6
(3,017 Reviews)
Rating breakdown 3,017 reviews
5 Stars
2,264
4 Stars
489
3 Stars
157
2 Stars
53
1 Star
54
86%of customers recommend this product.
(
698 out of
808)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Posted by: Anonymous
from Indianapolis, IN
Verified Purchase:Yes
Great upgrade from my Galaxy 6. The connectivity and battery life seem better. The other features that work better are the heart rate and body composition.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great looking watch, the band fixes nicely! Easy
on January 3, 2026
Posted by: Linda
from Marietta, Ga
Expertise:Intermediate
Verified Purchase:Yes
Looks good with the blue band it came with. Easy to read
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Need more watch band options
on January 5, 2026
Posted by: Not a fan
from Jefferson County, Missouri
Expertise:Beginner
I have the Watch 8 graphite and am disaapointed I cannot find more bands with matching hardware. The band that came with the watch is not comfortable to me; I have a small wrist and the watchband feels bulky. I cannot find a narrower band with graphite hardware. I do not understand why that color connector is not available, or why slim bands are not available.
No, I would not recommend this to a friend.
Design
2
Value
2
Response from Samsung USBy R&R Team, January 5, 2026
Howdy,
Thanks for reaching out to share your feedback with us about your experience using the Samsung Galaxy Watch8. If your current watch band is not feeling as comfortable as you'd like, feel free to check out the compatible accessories linked below. If you have any questions for us or if you would like further assistance afterward, please reach out to Samsung Support. We're always happy to assist you in any way that we can! Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Watch8 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch8
Thanks for reaching out to share your feedback with us about your experience using the Samsung Galaxy Watch8. If your current watch band is not feeling as comfortable as you'd like, feel free to check out the compatible accessories linked below. If you have any questions for us or if you would like further assistance afterward, please reach out to Samsung Support. We're always happy to assist you in any way that we can! Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Watch8 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch8
Written by a customer while visiting Samsung US
Posted by: EliM
from Richmond Va
Expertise:Intermediate
Verified Purchase:Yes
Interfaces well with ZFOLD7. Health app works seamlessly with watch. Volume is very good as well as clear. Making calls is easy. Somewhat of a challenge with large fingers but definitely doable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dianne
from Scarborough Maine
Expertise:Intermediate
Verified Purchase:Yes
The battery is wonderful compared to the 7 that i traded in!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Teri
Expertise:Beginner
Verified Purchase:Yes
I have largw battery it still goes dead in no time i hate watches 2nd brand from them does the same
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, January 14, 2026
Howdy Teri,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make every effort to improve the design and functionality of our product line as well as our customer satisfaction. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Let us know afterward if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support. We're always here to assist you in any way that we can! Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make every effort to improve the design and functionality of our product line as well as our customer satisfaction. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Let us know afterward if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support. We're always here to assist you in any way that we can! Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Scott
from Omaha NE
Expertise:Expert
Verified Purchase:Yes
Main reason I bought this watch was to be able to use the health feature to measure my blood pressure which isn't enabled in the United States so it's worthless to me. Thanks for charging me for sensors I can't use. Worthless product if it doesn't have functions you advertise.
Features
1
Performance
2
Design
5
Value
1
Response from Samsung USBy R&R Team, January 20, 2026
Hi there Scott,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. We understand how frustrating it may be to purchase a device, and it does not offer all of the features you were expecting. As you know, the Galaxy Watch8 does not offer blood pressure tracking at this time in the U.S. due to FDA regulations. However, your device is packed with Galaxy AI features which you may just fall in love with. The Galaxy Watch 8 brings Galaxy AI features to your wrist, including the Google Gemini assistant for voice commands, enhanced personalized coaching, advanced health tracking like Vascular Load and Antioxidant Index, and an AI-powered Energy Score, all within the new One UI 8 Watch, making fitness, health, and daily tasks more intuitive and customized. For your convenience, I have included a few resources that you can review at your leisure. If you would like further assistance afterward, do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manual
https://www.samsung.com/us/support/downloads/
Galaxy AI
https://www.samsung.com/us/galaxy-ai/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. We understand how frustrating it may be to purchase a device, and it does not offer all of the features you were expecting. As you know, the Galaxy Watch8 does not offer blood pressure tracking at this time in the U.S. due to FDA regulations. However, your device is packed with Galaxy AI features which you may just fall in love with. The Galaxy Watch 8 brings Galaxy AI features to your wrist, including the Google Gemini assistant for voice commands, enhanced personalized coaching, advanced health tracking like Vascular Load and Antioxidant Index, and an AI-powered Energy Score, all within the new One UI 8 Watch, making fitness, health, and daily tasks more intuitive and customized. For your convenience, I have included a few resources that you can review at your leisure. If you would like further assistance afterward, do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manual
https://www.samsung.com/us/support/downloads/
Galaxy AI
https://www.samsung.com/us/galaxy-ai/
Written by a customer while visiting Samsung US
Posted by: Debbie Drake
Verified Purchase:Yes
Watch 8 is nice but changing the way bands connect make my old band worthless.
The battery life is awful. You can't use animated watch faces or some apps because they drain the battery fast. My watch 5 was better.
The battery life is awful. You can't use animated watch faces or some apps because they drain the battery fast. My watch 5 was better.
Performance
3
Response from Samsung USBy R&R Team, January 20, 2026
Hello Debbie,
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We value your transparency as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch8 offers a powerful 3nm processor that has longer battery life and improved performance. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than anticipated battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing. If you would like to share additional feedback with us or if you would like further assistance after checking out the resources shared below, please do not hesitate to contact Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We value your transparency as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch8 offers a powerful 3nm processor that has longer battery life and improved performance. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than anticipated battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing. If you would like to share additional feedback with us or if you would like further assistance after checking out the resources shared below, please do not hesitate to contact Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US