Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Average customer rating
4.6 out of 5
4.6
(3,017 Reviews)
Open Ratings Snapshot
Rating breakdown 3,017 reviews
5 Stars
2,264
4 Stars
489
3 Stars
157
2 Stars
53
1 Star
54
86%of customers recommend this product. 
(
698 out of 808
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Customer Rating
3 out of 5
3
Bad battery life
on October 21, 2025
Posted by: Gadgetman
[This review was collected as part of a promotion.] The battery is very poor. Does not last 2 days. I have had it for a month. And to use it for what it suppose to do, it will not last a day. Very bad
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 22, 2025
Hi there GadgetMan, thank you for contacting us to share your thoughts about your experience using the Samsung Galaxy Watch8. Your feedback is invaluable to us as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's like extended warranty and an insurance package coupled together to provide protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also standing by to assist you with any repair needs you may have. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thanks for being a faithful Samsung customer. - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Watch is Great - but the battery life is bad
on October 23, 2025
Posted by: KK Atma
from Dublin, CA
Expertise:Intermediate
Verified Purchase:Yes
The watch offers an amazing overall UX, features, and functionality. However, battery life is a major issue: the device drains very quickly and does not last 24 hours on a full charge. Compounding this, the connected app significantly impacts the host device, noticeably draining the Samsung S24's battery life as well.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 24, 2025
Greetings KK, thank you for reaching out to share your feedback with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make improvements with the performance and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to your eligible devices. It's like extended warranty and an insurance package coupled together to provide protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Check out, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. If you have any questions for us afterward or if you would like any further assistance, please do not delay reaching out to Samsung Support when most convenient. Thanks for being a faithful Samsung customer. - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Faster and practical
on October 25, 2025
Posted by: Jaime Colato
from Los Angeles
Expertise:Intermediate
Verified Purchase:Yes
This new watch is much faster and has a lot more improve function than the older version. I can do much more things and has freed my has in a lot of things. It has been a more perfect compliment to my phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Teacher Assistant Wrapped Around My Wrist
on October 27, 2025
Posted by: GalaxyWatchReview
[This review was collected as part of a promotion.] My Galaxy Watch is a fantastic tool for a teacher—combining intelligent features and smart wearable convenience. With Google Gemini AI built in, it’s capable of performing multi-step voice commands on your wrist (“Hey Gemini, start Class Timer, set it for 15 minutes, and open my lesson plan”), which is a real time-saver when you’re managing multiple classes. Its “Energy Score” feature gives you a daily summary of your physical readiness—based on sleep, heart rate and activity—so you can gauge whether you need a shorter break or a full reset before that next class. In the classroom, you can discreetly check notifications, timers, or schedule reminders without pulling out your phone, helping you stay present with your students. The health-insights and stress-tracking tools let you keep tabs on your own well-being (because teacher life is no joke!), and the smart assistant handles quick tasks like messaging or announcing a bell time on the fly. All that wrapped in a sleek, comfortable design that wears well all day. If you’re looking for wearable tech that supports your teaching rhythm rather than distracts from it, this smartwatch absolutely fits the bill.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Watch 8
on October 29, 2025
Posted by: BCrawleyLPN
Verified Purchase:Yes
I have had at least 5 diffrent samsung watches. This by far is the most i have used one. First time I have kept a watch on while sleeping to track my sleep but I have been with this watch. Main reason I can now is due to long battery life. I have already been getting more sleep since I have been tracking and that is the only thing I have done. Just the fact of tracking my sleep and seeing how many hours I actually get nightly, made me realize how little sleep I have been getting and I have already done better. Next I will try some of the watches suggestions to get more sleep!!
Love this watch. The ring is next.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Only complaint is with the sleep cycle
on October 31, 2025
Posted by: Paulinks
Expertise:Intermediate
Verified Purchase:Yes
This is the first smartwatch I have had and I'm well impressed. I don't use it a tremendous amount but do use it with the display always on. I charge it every day to 90% which takes about 30 minutes. My only beef so far is that I almost always have gaps in my sleep record. I have tried everything suggested with no avail.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Watch
on November 4, 2025
Posted by: Rick Gano
Verified Purchase:Yes
Best smartwatch I've ever owned. Works fantastic for swimming and lap count.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Dope
on November 7, 2025
Posted by: Blizzie718
from Bronx,N.Y
Expertise:Expert
Verified Purchase:Yes
Very elegant and light on the eyes. Very reliable and smart
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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