Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Average customer rating
4.6
(3,018 Reviews)
Rating breakdown 3,018 reviews
5 Stars
2,265
4 Stars
490
3 Stars
156
2 Stars
53
1 Star
54
86%of customers recommend this product.
(
698 out of
808)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Customer Rating
5
Love my watch
on March 13, 2026
Posted by: Lyttle2much412
[This review was collected as part of a promotion.] I love my watch. I'm able to track my steps and bpm. The watch is amazing. Love it soooooo much. Thank You Samsung you make amazing products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch
on March 13, 2026
Posted by: Lita2019
[This review was collected as part of a promotion.] I love the the galaxy ai on my watch it helps me keep everything in one place
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent fitness tracking aid
on March 13, 2026
Posted by: Runningguy
[This review was collected as part of a promotion.] The watch not only helps me track my walks/runs but allows me to play music without having to carry my phone with me. The new AI features coupled with cellular connections provide the same safety net as a phone without all of the weight in my pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal
on March 13, 2026
Posted by: Galaxygirl4life
[This review was collected as part of a promotion.] I love the features of the watch. The use of Galaxy AI is really helpful. I like the ease of working the device. I definitely am happy with my upgrade to the Galaxy Watch 8.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good watch
on March 13, 2026
Posted by: Nightwolf69c
[This review was collected as part of a promotion.] Over all a great watch . Does everything i need . Good battery life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery got hot
on March 13, 2026
Posted by: Jumpingworld
[This review was collected as part of a promotion.] At the time of purchase, the watch worked great. After a certain time, the watch was holding the charge. Battery would get to hot that I couldn't use it for more than a hour. Even when it would work, the watch would fo into full reset mode and I would have to constantly update watch. For that reason I stopped using it.
Value
3
Response from Samsung USBy R&R Team, March 14, 2026
Howdy Jumpingworld,
Thank you for taking the time to share your experience with using the Samsung Galaxy Watch8. We're taking action to improve the functionality and performance of our product line, based on consumer feedback. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Although your Galaxy devices may get warm sometimes, they have built-in safeguards to alert you and protect themselves if their temperature exceeds the normal operating range. Please feel free to review, "Keep your Galaxy device at its normal operating temperature" to learn what factors may be impacting the temperature of your device. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Thank you for taking the time to share your experience with using the Samsung Galaxy Watch8. We're taking action to improve the functionality and performance of our product line, based on consumer feedback. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Although your Galaxy devices may get warm sometimes, they have built-in safeguards to alert you and protect themselves if their temperature exceeds the normal operating range. Please feel free to review, "Keep your Galaxy device at its normal operating temperature" to learn what factors may be impacting the temperature of your device. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung watch fan for life
on March 13, 2026
Posted by: Maverick3837
[This review was collected as part of a promotion.] This is my 5th Samsung watch that I've owned. It's rugged, great looking and has functions that I use daily. The Galaxy AI feature is the best! I always forget my phone, so it's nice to be able to answer calls from my watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simple good great
on March 13, 2026
Posted by: Limebluepink86
[This review was collected as part of a promotion.] Decent love no hands and the accessories . I love Samsung i dislike Samsung account and I love google
Value
5
Written by a customer while visiting Samsung US