Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Average customer rating
4.6
(3,016 Reviews)
Rating breakdown 3,016 reviews
5 Stars
2,264
4 Stars
489
3 Stars
156
2 Stars
53
1 Star
54
86%of customers recommend this product.
(
698 out of
808)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Customer Rating
1
Battery
on May 2, 2026
Posted by: Chris
I'm so disappointed of my Samsung Galaxy 8 Smart watch, it's a pain with the battery, I have to put to change at least 2 or 3 times every day. It's a brand new watch. I tried everything that I found in YouTube videos.
They need to fix this problem sooner.
They need to fix this problem sooner.
Response from Samsung USBy R&R Team, May 4, 2026
Good day Chris,
Thanks for providing us with your detailed feedback regarding your experience using your Samsung Galaxy Watch8. We appreciate your constructive input as we improve our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. For your convenience, I have included a few resources below to help resolve what you've described to be experiencing. Let us know if you would like any further assistance after reviewing the resources shared below by reaching out to Samsung Support. We're always happy to help! Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Thanks for providing us with your detailed feedback regarding your experience using your Samsung Galaxy Watch8. We appreciate your constructive input as we improve our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. For your convenience, I have included a few resources below to help resolve what you've described to be experiencing. Let us know if you would like any further assistance after reviewing the resources shared below by reaching out to Samsung Support. We're always happy to help! Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US
Posted by: Diam
Verified Purchase:Yes
Doesnt lay flat on Samsung duo charger. Watch 6 works on it but watch 8 series doesn't
Response from Samsung USBy R&R Team, September 8, 2025
Good day Diam, Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch8. We value your feedback as we continue to make improvements on the functionality and design of our product line. Although the Galaxy Watch8 does not support Wireless PowerShare, it does charge wirelessly using its own included charging puck. If you would like to share additional feedback with us or if you would like any further assistance, please let us know by contacting Samsung Support at your leisure. Thanks for choosing Samsung! - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
How to charge your Samsung Galaxy smart watch
https://www.samsung.com/us/support/answer/ANS10003743/
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
How to charge your Samsung Galaxy smart watch
https://www.samsung.com/us/support/answer/ANS10003743/
Written by a customer while visiting Samsung US
Posted by: Markantoni2
Verified Purchase:Yes
I wish I had more time to explore all the things this little piece of technology is capable of! I could easily leave my phone at home and still get most of the the things my phone does.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on June 23, 2026
Posted by: Ashbash
[This review was collected as part of a promotion.] Galaxy AI takes awesome pictures and has fantastic screen visuals and runs fast as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect fit!
on August 19, 2025
Posted by: Iceberg
[This review was collected as part of a promotion.] I've had the original Galaxy watch the galaxy watch 4, galaxy watch five pro, and the 7. This is, by far the lightest and best fitting, and of all the other galaxy watches that i've had. One UI8 is great too. The tiles and the icons are all much easier to read. The apps are straight across in a row, not staggered like before. I still have my watch 7, and I alternate between the two but the 8 is much more comfortable! I've also started using Gemini for multiple timers at the same time, it makes cooking much easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
THE CHARGE DOESNT LAST
on November 8, 2025
Posted by: MrsPlunkett
[This review was collected as part of a promotion.] It doesn't stay connected to my phone. I can charge it to 100% and I can get probably 18 hours. If I charge it to 92% I get maybe 8. Wish I would've kept my 7 it was worth it this IS NOT
Value
1
Response from Samsung USBy R&R Team, November 10, 2025
Howdy MrsPlunkett,
Thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy Watch8. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Also take a moment to review, "Samsung smart watch will not connect to a phone" to help resolve what you've described to be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thanks for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy Watch8. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Also take a moment to review, "Samsung smart watch will not connect to a phone" to help resolve what you've described to be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thanks for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Posted by: T May
from Georgia
Verified Purchase:Yes
Very disappointed. Battery barely lasts a day.
Outside of that I like it.
Outside of that I like it.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, December 26, 2025
Salutations T,
Thank you for taking the opportunity to share your recent experience using the Samsung Galaxy Watch8. We appreciate your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch8 offers a powerful 3nm processor that has longer battery life and improved performance. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than optimal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the opportunity to share your recent experience using the Samsung Galaxy Watch8. We appreciate your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch8 offers a powerful 3nm processor that has longer battery life and improved performance. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than optimal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
3
Don't get notifications as I should
on February 18, 2026
Posted by: Jmac4055
from Oklahoma
Expertise:Intermediate
Was very excited to upgrade from my galaxy watch 4 to the galaxy watch 8. The watch is great. Some of the features are late with the notifications. I would get notifications on my phone and hear the notification thru my listening device but hardly recieve it on the watch 8. After a while I would get a flood of notifications and not all notifications. I did not have this issue with my galaxy watch 4. A bit disappointed
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
3
Response from Samsung USBy R&R Team, February 19, 2026
Howdy Jmac4055,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make every effort to improve the performance and functionality of our product line. You can choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Check out, "Manage notifications on your Samsung smart watch" to help resolve what you've described to be experiencing with your notifications. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Samsung Support. We're here to help, if you need us! Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make every effort to improve the performance and functionality of our product line. You can choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Check out, "Manage notifications on your Samsung smart watch" to help resolve what you've described to be experiencing with your notifications. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Samsung Support. We're here to help, if you need us! Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Written by a customer while visiting Samsung US