Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Average customer rating
4.6
(3,055 Reviews)
Rating breakdown 3,055 reviews
5 Stars
2,294
4 Stars
493
3 Stars
157
2 Stars
54
1 Star
57
86%of customers recommend this product.
(
700 out of
811)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Customer Rating
5
The watch is good and gives real recommendations
on September 15, 2025
Posted by: Hosam19
[This review was collected as part of a promotion.] The galaxy watch 8 is good and gives real life recommendations.It is quite remarkable how the latest wearable technology can provide valuable insights. The way it monitors our activities and sleep patterns is truly impressive. This helps us understand our routines and make positive adjustments. Also, the recommendations feel personalized and practical for daily life. Overall, the wearable device seems like a helpful companion in managing well-being.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Love it but recieved defective device
on September 15, 2025
Posted by: Colleen
[This review was collected as part of a promotion.] I love the watch and integration with Galaxy Ai. Having all the features needed for my workout at my wrist makes working out and tracking my progress easier. Love all the new features and i look forward to using it more. Im sad becuse my device has a manufacturer defect in the screen that resulted in broken glass and cracks across the screen. My warranty repair/replacement was rejected and im still trying to get a resolution.
Value
2
Response from Samsung USBy R&R Team, September 16, 2025
Hello Colleen, Thanks for taking the time to reach out to share your experience using the Samsung Galaxy Watch8 with us. We appreciate your feedback. The Galaxy Watch8 is an excellent choice for health and fitness tracking, advanced sleep coaching, and now offers a new Antioxidant Index. It features a stunning, bright display, as well as a more comfortable and slim design. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Without having more details available regarding what may have occurred with your device and without being able to ask any follow up questions to probe further, I recommend reaching out to Samsung Support at your earliest convenience for further assistance. Thank you for being a faithful Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
5
This watch is awesome
on September 15, 2025
Posted by: Samsung4ever
[This review was collected as part of a promotion.] I usee this watch for everything in my daily routine, from working, shopping, commute, keep track of my appointmments, form my health i use the voice assistant to do chores while i excesice, all my devices are samsung watch, tablet, tv phone buds, i am aimi g for the fold 7 some day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product feels amazing on wrist!
on September 15, 2025
Posted by: Raggy3509
[This review was collected as part of a promotion.] The Galaxy AI on the new watch is beyond helpful. Allows me to manage my smarthome from afar by wrist. The screen brightness is excellent. Battery last about 3 days on a single charge. Could not be happier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung watch
on September 15, 2025
Posted by: Tota17042
[This review was collected as part of a promotion.] My watch is a most helpful tool for tracking sleep and other health improvements. It has excellent safety functions such as fall alerts and cardiac functions. It helps in my wellness journey. It is also a helpful tool for staying in contact with family. I get alerts regarding texts and phone calls. I can also make calls if needed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Watch 8
on September 15, 2025
Posted by: TD4ever
[This review was collected as part of a promotion.] I love this watch. Very updated and the quality is just getting better and better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My Watch5 Wirked Better. Should have kept it.
on September 15, 2025
Posted by: roche777
[This review was collected as part of a promotion.] The watch 8 is ok. But I don't see a significant difference from my watch 5. It gets much warmer when charging, which is a concern. When I have some of my watch face stats set to update continously, they dont. I have to tap the screen or go in & out of something to get the correct reading. For instance, my weather stats dont always update. Same with heartrate. It doesn't happen all the time but enough to make it frustrating. I should have waited for the bugs to get worked out. The lug connections have been improved, unless you use a wrap-around elastic band. Then one end has an unattractive hump. I'm hoping for improvements soon. I almost returned it, but I had traded in my Watch 5, and would have been left without a smart watch.
Value
3
Response from Samsung USBy R&R Team, September 16, 2025
Hello Roche777, Thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy Watch8. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Compared to its predecessor, the Galaxy Watch8 offers an AI-powered running coach, improved sleep insights with an Antioxidant Index metric, Gemini AI integration for natural language commands, a faster processor with 2GB RAM and 32GB storage, a brighter screen, and dual-band GPS for more accurate location tracking. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please feel free to check out the resources shared below to help resolve what you have described to be experiencing with your device. If your weather and heart rate tracking are not updating, please adjust your app settings and location permissions, then make sure that you have a proper physical fit, before ensuring that your watch's connection is working properly. Feel free to review the resources shared below to help resolve what you've described. If you would like any further assistance afterward, do not hesitate to contact Samsung Support. Thank you for being a loyal Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Nice big face
on September 15, 2025
Posted by: Nik434
[This review was collected as part of a promotion.] Fell in love with samsung galaxy years ago.Never have failed me!! Love my new watch
Value
5
Written by a customer while visiting Samsung US