Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Average customer rating
4.6 out of 5
4.6
(3,017 Reviews)
Open Ratings Snapshot
Rating breakdown 3,017 reviews
5 Stars
2,264
4 Stars
489
3 Stars
157
2 Stars
53
1 Star
54
86%of customers recommend this product. 
(
698 out of 808
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Customer Rating
5 out of 5
5
Great smart watch
on August 16, 2025
Posted by: Ducky
from Stevens Point WI
Expertise:Intermediate
I have had galaxy watch 8 for a week now, an up grade from galaxy watch 5, I love it. Very happy to report i like the functionality. The watch sits on my wrist better with the new strap design. Thank you
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Horrible Battery Life
on August 29, 2025
Posted by: STEEL
from NYC
Expertise:Intermediate
Verified Purchase:Yes
Switched from Watch 7 that was giving me 2 days max battery life to Watch 8 getting 1 1/2. A big turn off
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&R Team, August 29, 2025
Good day STEEL,
Thanks for sharing your sentiments with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 battery life varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than anticipated battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. Let us know if you have any questions for us afterward or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thanks for being a devoted Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Can I have my watch 7 back 😔
on September 2, 2025
Posted by: BjDubb
from Lisbon, ME
Expertise:Intermediate
Verified Purchase:Yes
Samsung's trade in program for their watches is AWESOME! And so very much appreciated!! Ive done it the past three watches now. A month or two ago I traded my Samsung Watch 7 for the new Samsung Watch 8. Hoping and praying it would be able to record my sleep and sleep stages a bit better. Or just at all, lol. Because the Watch 7 definitely struggled. Its the number one feature I wanted when choosing a smart watch and there are SO MANY other features you just can not use unless your Samsung Watch can record a proper sleep reading. At least 3 nights in a row. So I definitely sleep, lol. And I definitely sleep at night. I make sure the watch is clean, charged, 2 inches above my wrist, not too loose. I made sure my Samsung Galaxy S24 Ultra was plugged into the charger, connected to the watch, that neither my phone, the watch, the Samsung Health app or the Wear app needed to be updated. I literally tried EVERYTHING to try and get it to read and record my sleep. Let's just say the over a year I had the Samsung Watch7 I was never told my sleep animal 😕. It did however keep track somewhat of how many hours I slept and sometimes would do everything else it does pertaining to the sleep feature.... the Samsung Watch 8 I have had now for about a month has not read my sleep ONCE. I am now using it with the Samsung Galaxy S25 Ultra and am doing all of the suggested things to do to get it to work better in that aspect. Everything 😢
I dont even go on the Samsung Health app anymore. I haven't set up tiles or a new face. To me its just a way over priced wrist watch that tells me the time. Because I feel so defeated by the whole thing 😔
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, September 3, 2025
Hello BjDubb, Thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We value your candor as we improve the functionality and performance of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Wearing your watch to bed will help you keep track of your sleep patterns. With the Samsung Health app and Sleep tile on your Galaxy watch, you'll be able to view your sleeping time, record your snoring, and use sleep coaching options. You can even control your smart devices, such as your TV, to make sure you don’t stay up too late watching movies. Please feel free to review the resources shared below to help resolve what you may be experiencing with your sleep feature. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Samsung Support. Thanks for being a valued Samsung customer. - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Use Samsung Health sleep monitoring on your Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003657/
Galaxy Watch is not tracking sleep data correctly
https://www.samsung.com/us/support/troubleshoot/TSG10004960/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
If you have the chance get the ultra 2025
on September 4, 2025
Posted by: Anonymous
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
Goes dead faster than the 6 and 7 Im charging every day
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
2 out of 5
2
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R Team, September 5, 2025
Aloha Kenneth, Thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your sentiments as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to service your device if you would like to make an appointment for repairs. The Galaxy Watch8 battery life varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. Please let us know if you have any questions for us afterward or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thanks for being a devoted Samsung customer. - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
my new watch
on September 13, 2025
Posted by: Cristina
from New jersey
Expertise:Intermediate
Verified Purchase:Yes
I like the watch and its functions, the only bad thing is the battery life does not last even 24 hours.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Would recommend!
on September 16, 2025
Posted by: Charlie
from PA
Expertise:Intermediate
Verified Purchase:Yes
In the short time i have had it...it is a well put together and light weight watch. It integrated with my phone and apps very well. Connection to my phone and to my cell provider was seamless. I still have alot to learn about it...just taking it one day at a time.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
New Galaxy Watch8
on October 7, 2025
Posted by: Frank
Verified Purchase:Yes
I am satisfied with my purchase. It has more features than my Galaxy Watch4. The option of a blue strap over the black is a nice option. It seems to have more stability for some watch functions than my Watch4. The battery lasts barely more than a day, which seems like a very slight improvement over the Watch4. One thing I do not like, which my Watch4 had was that when I count steps, the steps defaults to the normal watch face after only 2 minutes. On my watch4, the steps stayed visible for as long as I walked. The Watch8 defaulting at 2 minutes is very annoying and useles.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Mom's Favorite
on October 14, 2025
Posted by: ATJT
from Dallas
Expertise:Intermediate
Verified Purchase:Yes
Pretty good smart watch..my mom loves it..........
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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