Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Average customer rating
4.6
(3,016 Reviews)
Rating breakdown 3,016 reviews
5 Stars
2,264
4 Stars
489
3 Stars
156
2 Stars
53
1 Star
54
86%of customers recommend this product.
(
698 out of
808)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Posted by: Bill williamns
Expertise:Intermediate
Verified Purchase:Yes
Constant updates and new firmware ruins watch, constant resetting of entire watch after updates
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 25, 2026
Hey there Bill,
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Software updates are like oil changes and tune-ups for your device; they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. If you would like any further assistance or if you would like to share additional feedback with us, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Update software and apps on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10001571/
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Software updates are like oil changes and tune-ups for your device; they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. If you would like any further assistance or if you would like to share additional feedback with us, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Update software and apps on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10001571/
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Oklahoma City
Expertise:Intermediate
Verified Purchase:Yes
I want to start by saying that this is a fantastic watch. Looks are awesome, feels good when wearing it, bright display and very responsive. Everything that I have come to expect from a Galaxy watch. I've owned them since the first one was released and they just deliver every time.
I do like the new connection for the bands. So much easier to to change them. Simple push button release (although for bigger fingers it can be hard to press) and quick snap in place. I change my band every week or so and this is really so much better than the spring pins.
There is one flaw and it is a pretty big oversight in my opinion. The way the band connection is designed there is a downward curve at the connector. So when you try to put in on a flat charger, it won't make contact. So if you have a duo charger you will find it challenging to get it to charge. Some suggestions have been take the band off to charge. I've found that it works if you loop the band over the face of the watch and buckle it that way. That is a pretty big miss for something that needs to be done every day or two. If you just use the button charger that comes in the box it is not a problem. Not sure if there is a 'fix' for this so probably have to be done on the next generation.
But this is a really great, probably the best, smart watch I've used. Do I recommend it? Absolutely. Well worth your investment. You will not be disappointed.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Kya j
from Cambridge ohio
Verified Purchase:Yes
Love the battery life, quick shipping, excellent features. Favorite part is the low profile design. Way more comfortable than the galaxy 6 that I had!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Orlando, Fl
Verified Purchase:Yes
I am pleased with this smart watch. I love the sleep item. I did get a fabric band because it is more comfortable to sleep with. Bands are easily changed. I do wish there was one smaller option because I have a small wrist but, I guess it would be harder to read messages. Regardless, the watch has a very elegant appearance.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Susan
Verified Purchase:Yes
The watch has very poor battery life, barely making it 8 hours with minimal use like checking pulse rate or steps occasionally.
Response from Samsung USBy R&R Team, May 1, 2026
Hey there Susan,
Thanks for sharing your sentiments with us regarding your experience using your Samsung Galaxy Watch8. Your insights provide valuable critiques that will assist us with improving our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Feel free to let us know if you would like any further assistance after reviewing the resources shared below by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for sharing your sentiments with us regarding your experience using your Samsung Galaxy Watch8. Your insights provide valuable critiques that will assist us with improving our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Feel free to let us know if you would like any further assistance after reviewing the resources shared below by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Happy with my 8
on May 17, 2026
Posted by: Jnj3596
[This review was collected as part of a promotion.] I upgraded my galaxy watch 6 to the galaxy watch 8 and I'm so glad I did. The features alone are more than worth the price difference. I'm still learning some of the features. The galaxy AI features are amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing watch!
on May 20, 2026
Posted by: ShaeB91
[This review was collected as part of a promotion.] Love it! Never fails to connect to my phone. If i forget my phone I can still receive all important things anyway, Samsung pay and google pay both work great on it! Not super bulky, buttons placed just right!
Value
5
Response from Samsung USBy R&R Team, May 20, 2026
Hi there ShaeB91,
Thanks for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Watch8. We value your thoughts as we continue to make improvements on our product line to align with the needs of our customers. It's awesome to hear how integrated your Galaxy Watch8 has become in your daily life. Staying connected has never been any easier! Please feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being an integral part of the Samsung community.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thanks for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Watch8. We value your thoughts as we continue to make improvements on our product line to align with the needs of our customers. It's awesome to hear how integrated your Galaxy Watch8 has become in your daily life. Staying connected has never been any easier! Please feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being an integral part of the Samsung community.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
3
I m still figuring it out
on May 21, 2026
Posted by: Tbaby2
[This review was collected as part of a promotion.] Its pretty pointless so.et I me especially if u ur phone dies
Value
3
Response from Samsung USBy R&R Team, May 21, 2026
Hey Tbaby2,
Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Watch8. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always happy to answer any questions that you may have and provide any further assistance you may need. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Product Manuals
https://www.samsung.com/us/support/downloads/
Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Watch8. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always happy to answer any questions that you may have and provide any further assistance you may need. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US