Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Average customer rating
4.6
(3,016 Reviews)
Rating breakdown 3,016 reviews
5 Stars
2,264
4 Stars
489
3 Stars
156
2 Stars
53
1 Star
54
86%of customers recommend this product.
(
698 out of
808)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Customer Rating
4
Great product
on December 6, 2025
Posted by: Ashket
[This review was collected as part of a promotion.] My only complaint is I wish the battery lasted longer than a half day....
Value
4
Written by a customer while visiting Samsung US
Posted by: Dewain
Verified Purchase:Yes
I got my watch for less than I could find anywhere else. Also got my full refund for my old watch very quickly.
Written by a customer while visiting Samsung US
Posted by: srinivas
from texas
Expertise:Intermediate
Verified Purchase:Yes
A fully charged watch is getting discharged with in 20 hour with half features selected, so to use full functionality of watch have to charge twice a day. . the watch has to measure health 24X 7 but it is haning fpr 2 hours on charging board
Features
1
Performance
2
Design
5
Value
1
Response from Samsung USBy R&R Team, December 26, 2025
Hi Srinivas,
Thanks for taking the time to review your Samsung Galaxy Watch8. We appreciate your candor as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time to review your Samsung Galaxy Watch8. We appreciate your candor as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: M Garrahy
Verified Purchase:Yes
Best watch from Samsung. This is my 3rd watch from Samsung, but this provides so much more, plus so easyof use, and I went with 44mm this time. Previous purchases wete the 40mm. Best choice ever!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Zobe
from Forest H, Maryland.
Verified Purchase:Yes
I love how easy it is to use each feature and how comfortable this watch is. Besides, it looks lovely.
I would recommend this to a friend!
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ruth W
from Omaha, NE
Expertise:Intermediate
Verified Purchase:Yes
This takes over 2 hours to charge EVERY day. Health will not open on phone. FRUSTRATED.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, December 30, 2025
Howdy Ruth,
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we continue to make improvements with the functionality and durability of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. Also feel free to check out the remaining resources shared below to address your app concern. Let us know if you would like any further assistance afterward by contacting Samsung Support. We're always here to help! Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Health data does not sync
https://www.samsung.com/us/support/troubleshooting/TSG01003270/
Set up and manage your Samsung Health profile
https://www.samsung.com/us/support/answer/ANS10001390/
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we continue to make improvements with the functionality and durability of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. Also feel free to check out the remaining resources shared below to address your app concern. Let us know if you would like any further assistance afterward by contacting Samsung Support. We're always here to help! Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Health data does not sync
https://www.samsung.com/us/support/troubleshooting/TSG01003270/
Set up and manage your Samsung Health profile
https://www.samsung.com/us/support/answer/ANS10001390/
Written by a customer while visiting Samsung US
Posted by: DCMBL
from Hilton Head
Expertise:Expert
Verified Purchase:Yes
It's ok. I had high hopes but the watch is average at best. Hindsight says I should have gone a different route but I own it so I'll keep it for a while. Battery is a bummer, barely makes it through an entire day. The setup was a complete joke, nothing worked right out of the box. A ton of time spent trying to get the watch working and synced. Weather still doesn't work after hours of screwing around with it, trying fixes from Reddit and YouTube, etc, etc. Things like this should work without issue and setup should not take hours but rather minutes. Not impressed. This setup experience completely soured the purchase. If you're looking for a smartwatch, look elsewhere or save your money.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
5
Value
3
Response from Samsung USBy R&R Team, December 30, 2025
Hello DCMBL,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make every effort to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 offers a powerful 3nm processor that has longer battery life and improved performance. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than optimal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. Feel free to check out the resources shared below. Here are a few tips to help resolve what you may be experiencing with your weather app: toggling watch faces, restarting your devices, ensuring location services are on for the Weather app (and phone), checking permissions in the Wearable app, and clearing the cache or trying a different weather app may help. If you would like any further assistance afterward, please feel free to reach out to Samsung Support. We're always happy to assist you in every way that we can. Thanks for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Set up your Samsung smart watch with or without a phone
https://www.samsung.com/us/support/answer/ANS10002899/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make every effort to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 offers a powerful 3nm processor that has longer battery life and improved performance. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than optimal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. Feel free to check out the resources shared below. Here are a few tips to help resolve what you may be experiencing with your weather app: toggling watch faces, restarting your devices, ensuring location services are on for the Weather app (and phone), checking permissions in the Wearable app, and clearing the cache or trying a different weather app may help. If you would like any further assistance afterward, please feel free to reach out to Samsung Support. We're always happy to assist you in every way that we can. Thanks for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Set up your Samsung smart watch with or without a phone
https://www.samsung.com/us/support/answer/ANS10002899/
Written by a customer while visiting Samsung US
Posted by: KSCC
Verified Purchase:Yes
Great watch woikd recommend buying one for yourself
No, I would not recommend this to a friend.
Written by a customer while visiting Samsung US