Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Average customer rating
4.6
(3,020 Reviews)
Rating breakdown 3,020 reviews
5 Stars
2,266
4 Stars
490
3 Stars
157
2 Stars
53
1 Star
54
86%of customers recommend this product.
(
699 out of
809)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Posted by: Anonymous
from SW Ohio
Expertise:Intermediate
Verified Purchase:Yes
The watch does everything I want but has a couple of annoyances.
I moved from a Galaxy Watch 5 mainly for the new sensors.
The biggest issue for me is the almost pitiful notification volume.... It's too quiet even when maxed out, and there's no option to use imported .wav, .mp3 or .ogg files for custom notification sounds.
Issue 2 for me is I'm not a big fan of the new OneUI 8 tiles..
I moved from a Galaxy Watch 5 mainly for the new sensors.
The biggest issue for me is the almost pitiful notification volume.... It's too quiet even when maxed out, and there's no option to use imported .wav, .mp3 or .ogg files for custom notification sounds.
Issue 2 for me is I'm not a big fan of the new OneUI 8 tiles..
Features
4
Performance
2
Design
2
Value
5
Response from Samsung USBy R&R Team, August 29, 2025
Hi Ray,
Thank you for sharing your feedback with us about your experience using the Samsung Galaxy Watch8. We value your candor as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. To resolve low notification and speaker sound on your Galaxy Watch8, please increase the sound volumes in the Settings > Sounds and vibration menu on your watch or in the Galaxy Wearable app on your phone. Swipe down from the watch's main screen to access the Quick Settings panel and adjust the speaker volume for media, calls, and other functions by tapping the speaker icon with a cogwheel. Also, ensure that modes like Do Not Disturb, Mute, or Theater Mode are not enabled, as these will silence sounds. Feel free to review the resources shared below to help resolve what you've described to be experiencing with your Galaxy Watch8. Let us know if you have any questions afterward or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Thank you for sharing your feedback with us about your experience using the Samsung Galaxy Watch8. We value your candor as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. To resolve low notification and speaker sound on your Galaxy Watch8, please increase the sound volumes in the Settings > Sounds and vibration menu on your watch or in the Galaxy Wearable app on your phone. Swipe down from the watch's main screen to access the Quick Settings panel and adjust the speaker volume for media, calls, and other functions by tapping the speaker icon with a cogwheel. Also, ensure that modes like Do Not Disturb, Mute, or Theater Mode are not enabled, as these will silence sounds. Feel free to review the resources shared below to help resolve what you've described to be experiencing with your Galaxy Watch8. Let us know if you have any questions afterward or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Written by a customer while visiting Samsung US
Posted by: Jeremy
from Baytown tx
Verified Purchase:Yes
It's OK pretty easy to use but also pretty basic like there phones.
I would recommend this to a friend!
Features
3
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R Team, December 1, 2025
Hey there Jeremy,
Thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Watch8. We strive to provide our customers with exceptional experiences and quality products. Your Galaxy Watch8 is able to perform tasks like take phone-free calls, make quick health measurements on your wrist, and provide on-the-go controls for things like music and the camera, which your smartphone is unable to do alone. Your Galaxy Watch8 and Galaxy phone complement each other by providing a seamless, integrated experience. Your watch handles quick, at-a-glance interactions, while the phone handles heavier processing and stores all the data from your watch. We're always happy to listen and work toward a better experience for our customers, if you would like to share additional feedback with us. Feel free to reach out to Samsung Support if you have any questions or if you would like any further assistance. Happy Holidays and thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Watch8. We strive to provide our customers with exceptional experiences and quality products. Your Galaxy Watch8 is able to perform tasks like take phone-free calls, make quick health measurements on your wrist, and provide on-the-go controls for things like music and the camera, which your smartphone is unable to do alone. Your Galaxy Watch8 and Galaxy phone complement each other by providing a seamless, integrated experience. Your watch handles quick, at-a-glance interactions, while the phone handles heavier processing and stores all the data from your watch. We're always happy to listen and work toward a better experience for our customers, if you would like to share additional feedback with us. Feel free to reach out to Samsung Support if you have any questions or if you would like any further assistance. Happy Holidays and thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
5
BEST DESIGN EVER!!
on August 1, 2025
Posted by: The Squirrel
from Lafayette California
Expertise:Intermediate
This watch is the best ever. The design is so elegant and attractive! Please do this again Samsung. The watch is so light and comfortable that I have to check my wrist once in awhile to make sure it's still there. Great battery life and super accurate for treadmill workouts. Just can't say enough about the new design and the entire watch. EXCELLENT ALL AROUND! Thank you Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from West Virginia
Expertise:Intermediate
Verified Purchase:Yes
Great Watch...My wife and I have been a fan of Samsung for many year's and both of us have Galaxy S24+ phones and now we both have watches to go along with them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing watch
on March 23, 2026
Posted by: Mahmahmia
[This review was collected as part of a promotion.] I love this watch! As a mom sometimes you don't always have your hands free to grab your phone, I use Gemini all the time to remind me to check on whatever I am cooking.
While working I love the gentle reminder to be active.
I did get some extra accessories for mine and honestly I love how it looks. It looks like a high end watch to me. I love the thinner profile as well.
While working I love the gentle reminder to be active.
I did get some extra accessories for mine and honestly I love how it looks. It looks like a high end watch to me. I love the thinner profile as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, easy to access and use, EKG love
on August 2, 2025
Posted by: Watch8
[This review was collected as part of a promotion.] Basically use my Galaxy Watch 8 for steps, EKG heart monitor, easy usage, large face easy read, water resistance feature is great for my water aerobics class. I like the texting feature too. I will utilize the Ai "hey Google" a lot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 21, 2025
Posted by: Bamliv60
[This review was collected as part of a promotion.] I'm always on time, it has perfect sound music and text
Value
5
Written by a customer while visiting Samsung US
Posted by: Silver
from Hershey,pa
Expertise:Intermediate
Verified Purchase:Yes
It really is a great watch it fits flush to the wrist super comfortable the battery life is great lasting through the day very accurate in tracking my sleep and heart rate more health tools Gemini on watch is faster and more helpful
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US