Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Average customer rating
4.6
(3,016 Reviews)
Rating breakdown 3,016 reviews
5 Stars
2,264
4 Stars
489
3 Stars
156
2 Stars
53
1 Star
54
86%of customers recommend this product.
(
698 out of
808)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Posted by: Terk
Verified Purchase:Yes
Battery life is so short. Im constantly charging it
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, November 3, 2025
Hi there Terk,
Thanks for taking the time to review your Samsung Galaxy Watch8. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time to review your Samsung Galaxy Watch8. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4
My New Favorite Gadget: Galaxy Watch 8
on November 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I've tried a lot of smartwatches, and most are just annoying phone-mirrors. The Galaxy Watch 8 is different. It's a companion I actually rely on and is 100% worth the money.
The communication is awesome. Notifications are fast and actionable. I love the chat support; instead of just "OK," I can type out a real message like "On my way!" and the keyboard is easy to use. The speaker is great, too—I've taken quick calls on it, and the quality is clear.
But the real reason I love it is the health tracking. It genuinely looks out for me. The sleep tracking is the best part, breaking down my sleep quality (deep, light, etc.) and even logging snoozes. This all goes into a "Morning Report" I find so helpful—a simple summary to help me with my health goals. It's also proactive about stress, telling me to take a break with a guided "Breath to Release" exercise. It's a great 5-minute reset.
These features hugely impact my daily routine. I check my Morning Report to decide if it's a gym day or a rest day. During work, I can stay focused but still handle an urgent message from my wrist. The stress alert is my 2-minute reset button. The health insights are so smart and personalized, it's like having "Galaxy AI" for my well-being, helping me make better decisions all day.
I'm a huge fan. The Galaxy Watch 8 gets it right. It keeps me connected in a helpful (not noisy) way and gives me powerful health insights I can actually act on. It's a fantastic tool and a must-buy.
The communication is awesome. Notifications are fast and actionable. I love the chat support; instead of just "OK," I can type out a real message like "On my way!" and the keyboard is easy to use. The speaker is great, too—I've taken quick calls on it, and the quality is clear.
But the real reason I love it is the health tracking. It genuinely looks out for me. The sleep tracking is the best part, breaking down my sleep quality (deep, light, etc.) and even logging snoozes. This all goes into a "Morning Report" I find so helpful—a simple summary to help me with my health goals. It's also proactive about stress, telling me to take a break with a guided "Breath to Release" exercise. It's a great 5-minute reset.
These features hugely impact my daily routine. I check my Morning Report to decide if it's a gym day or a rest day. During work, I can stay focused but still handle an urgent message from my wrist. The stress alert is my 2-minute reset button. The health insights are so smart and personalized, it's like having "Galaxy AI" for my well-being, helping me make better decisions all day.
I'm a huge fan. The Galaxy Watch 8 gets it right. It keeps me connected in a helpful (not noisy) way and gives me powerful health insights I can actually act on. It's a fantastic tool and a must-buy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
A really pretty watch that does most everything
on November 13, 2025
Posted by: Clint
from Augusta, GA
Expertise:Intermediate
Verified Purchase:Yes
The watch has a very stylish appearance compared to other smart watches, The first impression is positive because of that. It also has about any feature you could want on a watch, and then some. The only negative so far is a big one, battery life! There's no reason a tech company as big as Samsung, can't come up with a better battery. Naturally, as you load the watch with features that the watch is capable of, the battery life becomes even more of a problem. If you load the features the average person would want on a watch, you are lucky to get two days of use, so you spend a great deal of time charging instead of wearing. Other than battery life, I'm very satisfied with the watch 8.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Like the watch features, but battery power doesnt last very long.
Written by a customer while visiting Samsung US
Posted by: Donoprez
Verified Purchase:Yes
I love my Galaxy Watch8.
The only thing I got to protect the face of the Watch was a face protector to cover the face of the watch because is expose and easy to hit with something by accident.
Overall great product.
The only thing I got to protect the face of the Watch was a face protector to cover the face of the watch because is expose and easy to hit with something by accident.
Overall great product.
Written by a customer while visiting Samsung US
Customer Rating
5
Intelligent and useful
on November 23, 2025
Posted by: Blacke
[This review was collected as part of a promotion.] The watch 8 is super nice. It has several great apps available including ones that can monitor your health. It's design is simplistic yet elegant and easy to learn if you have never had a smart watch. Being able to see who's calling or answering texts without your phone at work helps a lot when you're unable to look at your phone. The battery longevity is also incredible! 10/10 would recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome Watch, Battery Life Could be Better
on November 29, 2025
Posted by: Mark Perf
Verified Purchase:Yes
I bought this for my wife, She loves it except for the battery life
Written by a customer while visiting Samsung US
Customer Rating
1
Battery life is unsatisfactory
on December 5, 2025
Posted by: Myself
[This review was collected as part of a promotion.] The battery will only last about 7 or 8 hours. I work a 10 hour shift so I can't rely on this watch. Minimal usage, checking time occasionally. My old watch 5 lasted 2 days easily using the watch in the exact same way. I seriously regret trading it in.
Value
1
Response from Samsung USBy R&R Team, December 8, 2025
Hi there Myself,
Thank you for contacting us to share your thoughts about your experience using the Samsung Galaxy Watch8. Your feedback is invaluable to us as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's like extended warranty and an insurance package coupled together to provide protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also standing by and are available to assist you with any repair needs you may have. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for contacting us to share your thoughts about your experience using the Samsung Galaxy Watch8. Your feedback is invaluable to us as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's like extended warranty and an insurance package coupled together to provide protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also standing by and are available to assist you with any repair needs you may have. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US