Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Average customer rating
4.6
(3,018 Reviews)
Rating breakdown 3,018 reviews
5 Stars
2,265
4 Stars
490
3 Stars
156
2 Stars
53
1 Star
54
86%of customers recommend this product.
(
698 out of
808)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Posted by: Michael
from hawaii
Expertise:Beginner
Verified Purchase:Yes
I purchased the Galaxy Watch 8 and I'm very happy with it. The design is sleek, lightweight, and comfortable to wear all day. Health and fitness features work well, and the battery lasts about a full day with regular use. Overall, it's great smartwatch for everybody use, and I would definitely recommend it to Android users.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Key Workout Feature Missing
on January 20, 2026
Posted by: bikedoug
from Minnesota
Expertise:Expert
A fundamental use case for a multiple hundreds dollars smart watch is as a fitness/workout tracker. The problem with this watch is if you are working out and look away for a period of time (Max setting is 2 minutes!), it defaults back to the watch face. So, when I'm on a bike ride and want to check my heart rate, I have to swipe left twice, find the cycle app button and press it. Seems like a safety risk. Unfortunately, after spending hours pouring through forums and videos attempting to find a configuration that works to set the 'show last app' limit to more than 2 minutes, though some videos show a 1 hour option.
This watch will be returned.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
5
Value
1
Response from Samsung USBy R&R Team, January 21, 2026
Howdy Bikedoug,
Thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Watch8. Your detailed feedback provides valuable insights that will assist us with improving our product line. The active workout app must have permission to display notifications to stay on top of your watch face. Please open the Galaxy Wearable app. Navigate to Open the Galaxy Wearable app. Then, go to Watch settings > Notifications > App notifications. Locate Samsung Health in the list and make sure the switch is turned ON. These actions will prevent the workout screen from disappearing. Also, check "Show Last App" setting in the wearable app to ensure it is not set to "Off". To do this, Open the Galaxy Wearable app and Go to Watch settings > Display > Show last app. Set it to the maximum available time. Lastly, for maximum visibility while cycling, you can set the watch to never turn off during a workout. Here's how: On your watch: Start the Cycling workout. Swipe right to access the settings for that specific workout. Then, scroll down to Display and turn on Always On Display. Please be aware that this action will increase your battery consumption. You can also get back to your workout without swiping. Go to Settings > Advanced Features > Double press home key. Select Workout or "Show last app". During your ride, you can double-click the home button to instantly bring the workout screen back. For your convenience, I have included some resources for your review. Let us know if you have any questions or if you would like further assistance afterward by reaching out to Samsung Support. We're always happy to listen and work toward a better experience for our customers. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Watch8. Your detailed feedback provides valuable insights that will assist us with improving our product line. The active workout app must have permission to display notifications to stay on top of your watch face. Please open the Galaxy Wearable app. Navigate to Open the Galaxy Wearable app. Then, go to Watch settings > Notifications > App notifications. Locate Samsung Health in the list and make sure the switch is turned ON. These actions will prevent the workout screen from disappearing. Also, check "Show Last App" setting in the wearable app to ensure it is not set to "Off". To do this, Open the Galaxy Wearable app and Go to Watch settings > Display > Show last app. Set it to the maximum available time. Lastly, for maximum visibility while cycling, you can set the watch to never turn off during a workout. Here's how: On your watch: Start the Cycling workout. Swipe right to access the settings for that specific workout. Then, scroll down to Display and turn on Always On Display. Please be aware that this action will increase your battery consumption. You can also get back to your workout without swiping. Go to Settings > Advanced Features > Double press home key. Select Workout or "Show last app". During your ride, you can double-click the home button to instantly bring the workout screen back. For your convenience, I have included some resources for your review. Let us know if you have any questions or if you would like further assistance afterward by reaching out to Samsung Support. We're always happy to listen and work toward a better experience for our customers. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: Rene
from Columbus, Georgia
Expertise:Intermediate
Verified Purchase:Yes
I stay loyal to Samsung, as I love the ecosystem. This is my first LTE one though! It gives me piece of mind in case something happens to my phone. Only complaint is the short battery life, but it chatges lighting fast!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: MAMK
Expertise:Intermediate
Verified Purchase:Yes
I'm still getting used to it. only had it a month, I lje the look of it
I would recommend this to a friend!
Features
4
Value
4
Written by a customer while visiting Samsung US
Posted by: dtt808
from Honolulu, HI
Expertise:Intermediate
Verified Purchase:Yes
Beautiful design, very useful health measurement functions, great fit
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch with longer battery per charge
on March 10, 2026
Posted by: Lhaytz
[This review was collected as part of a promotion.] I had my first galaxy watch active before switching to galaxy watch 7 that I traded for this Galaxy watch 8.
The reason for the trade is because my galaxy watch 7 last only from 6-8 hours considering it's brand new. With the watch 8, it last more than 12 hours which is enough for my daily use. I even use original and after market straps to my attire with this watch
The reason for the trade is because my galaxy watch 7 last only from 6-8 hours considering it's brand new. With the watch 8, it last more than 12 hours which is enough for my daily use. I even use original and after market straps to my attire with this watch
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Very happy with watch. Does everything I need. Highly recommended.
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Customer Rating
2
Its an okay item
on June 22, 2026
Posted by: Angelbug
[This review was collected as part of a promotion.] The Galaxy AI on it works really well. The watch itself is ok. It wont stay connected to the phone and I have to charge it two tto three times a day to make it through a day. Ive only had it 6 months.
Value
2
Response from Samsung USBy R&R Team, June 24, 2026
Hi there Angelbug,
Thanks for taking the time to each out and share your feedback with us regarding your experience using the Samsung Galaxy Watch8. Your insights provide valuable critiques that will assist us with improving our product line to best suit your various needs. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model provides a 435mAh battery. Both of which can offer up to 30 hours of use with the Always On Display (AOD) mode enabled. Please take a moment to check out the resources shared below to help resolve what you've described to be experiencing with your Galaxy Watch8. Feel free to let us know if you have any questions or if you would like any further assistance after reviewing the resources shared below by reaching out to Samsung Support. Thanks for being an integral part of the Samsung community!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshoot/TSG10007320/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time to each out and share your feedback with us regarding your experience using the Samsung Galaxy Watch8. Your insights provide valuable critiques that will assist us with improving our product line to best suit your various needs. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model provides a 435mAh battery. Both of which can offer up to 30 hours of use with the Always On Display (AOD) mode enabled. Please take a moment to check out the resources shared below to help resolve what you've described to be experiencing with your Galaxy Watch8. Feel free to let us know if you have any questions or if you would like any further assistance after reviewing the resources shared below by reaching out to Samsung Support. Thanks for being an integral part of the Samsung community!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshoot/TSG10007320/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US