Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Average customer rating
4.6
(3,018 Reviews)
Rating breakdown 3,018 reviews
5 Stars
2,265
4 Stars
490
3 Stars
156
2 Stars
53
1 Star
54
86%of customers recommend this product.
(
698 out of
808)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Posted by: Tonja
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
Battery life is poor . It often does not hold a charge 24 hours.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R Team, August 27, 2025
Howdy Tonja,
Thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Watch8. We value your feedback as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 battery life varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than optimal battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Samsung Support at your leisure. Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Watch8. We value your feedback as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 battery life varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than optimal battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Samsung Support at your leisure. Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
1
Body weight composition
on October 13, 2025
Posted by: Morad
Expertise:Expert
Body weight composition doesn't work properly 🤬🤬🤬🤬🤬🤬🤬🤬🤬
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, October 14, 2025
Hello Morad, thanks for reaching out to share your feedback with us about your experience using the Samsung Galaxy Watch8. The body composition feature can be taken anytime you're wearing your watch as it's is a quick measurement of your body’s "contents," such as your percentage of body fat and muscle. There are some important things you should understand before using your Galaxy watch to measure your body composition. The body composition measurement is for general personal information only. It is not intended to detect, diagnose, or treat any medical condition or disease. Please consult a medical professional for further advice based on your results. Do not use this measurement if you have an implanted pacemaker or other implanted medical devices, or if you are pregnant. Measurement results may not be accurate for individuals under 20 years of age. Please take a moment to check out, "Measure your body composition with a Wear OS Galaxy smart watch" to help resolve what you may be experiencing with your feature. If you have any questions for us or if you would like any further assistance afterward, please feel free to contact Samsung Support. Thanks for choosing Samsung! - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Measure your body composition with a Wear OS Galaxy smart watch
https://www.samsung.com/us/support/answer/ANS10003647/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Measure your body composition with a Wear OS Galaxy smart watch
https://www.samsung.com/us/support/answer/ANS10003647/
Written by a customer while visiting Samsung US
Posted by: Saurin
from Newjersey
Expertise:Intermediate
Verified Purchase:Yes
Niec watch at decent price, especially with trade in option its much cheaper
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Slick easy to use
on October 25, 2025
Posted by: Bozton82
[This review was collected as part of a promotion.] This is the watch to use to beon point with everything u want to get the best of it to come up with plans and ai technology is gonna help you boost ur awareness of the time u will make it up to you to get on your phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very happy
on November 25, 2025
Posted by: Shop2love
[This review was collected as part of a promotion.] Went from a 6 to an 8, love the health apps. Always will stick with Samsung!
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Unresponsive, freezes occasionally. Never had an issue like this with version 6 or 7.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, December 1, 2025
Hey Jon,
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your constructive input as we improve our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. Please take a moment to review, "Samsung smart watch screen is slow, frozen, or not responding" to help resolve what you've described to be experiencing with your device. Let us know if you have any questions afterward or if you would like any further assistance by reaching out to Samsung Support. Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch8
https://www.samsung.com/us/watches/galaxy-watch8
Samsung smart watch screen is slow, frozen, or not responding
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your constructive input as we improve our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. Please take a moment to review, "Samsung smart watch screen is slow, frozen, or not responding" to help resolve what you've described to be experiencing with your device. Let us know if you have any questions afterward or if you would like any further assistance by reaching out to Samsung Support. Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch8
https://www.samsung.com/us/watches/galaxy-watch8
Samsung smart watch screen is slow, frozen, or not responding
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Written by a customer while visiting Samsung US
Posted by: J Schoenlein
Expertise:Beginner
Verified Purchase:Yes
Great watch, I bought it as a gift for my wife, unfortunately I didn’t do proper research. I had to return it because she recently needed a pacemaker and the watch isn’t recommended for people with pacemakers.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: DBett
from Maine
Expertise:Intermediate
Verified Purchase:Yes
I wish I had returned this when I had the chance. I had been sorely disappointed by the Watch 4 because of battery life, and feel duped by all the reviews that told me that this Watch 8 had improved. I cannot fathom why Samsung can't make a watch battery that lasts more than half a day; it's mind-boggling. How does FitBit do it? We switched back to Samsung watches because we didn't want to pay a subscription to unlock all features. Turns out the Watch 8 doesn't have as many features as the FitBit. It doesn't do levels (stair stories) and that is a disappointment. You have to have it on a chargers sometimes twice a day which is just awful. The watch itself is pretty and has a nice display. It has the basic fitness features, but nothing that really stands out to me. If I don't charge it every single night before bed, the overnight features are useless because the batter will be dead by morning. It's almost like a chore to have to remember to charge it day in and day out.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R Team, December 11, 2025
Hey there DBett,
Thank you for sharing your recent experience with using the Samsung Galaxy Watch8. We appreciate your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch8 offers a powerful 3nm processor that has longer battery life and improved performance. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than expected battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. Also check out, "Inaccurate steps on your Samsung smart watch" when you have the opportunity. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Thank you for sharing your recent experience with using the Samsung Galaxy Watch8. We appreciate your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch8 offers a powerful 3nm processor that has longer battery life and improved performance. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than expected battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. Also check out, "Inaccurate steps on your Samsung smart watch" when you have the opportunity. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Written by a customer while visiting Samsung US