Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Average customer rating
4.6
(3,016 Reviews)
Rating breakdown 3,016 reviews
5 Stars
2,264
4 Stars
489
3 Stars
156
2 Stars
53
1 Star
54
86%of customers recommend this product.
(
698 out of
808)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Customer Rating
5
Reliable, Great Features
on August 22, 2025
Posted by: Briana
[This review was collected as part of a promotion.] My new watch is amazing. I've had it around 2 weeks now and use ALL of the functions. There's times I've had full conversations through my watch and the sound quality is FANTASTIC! I haven't lost signal or had any connection issues at all. I absolutely love it. The work out features and AI features are TOP notch.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Bluffton SC
Expertise:Intermediate
Verified Purchase:Yes
This watch replaced my Galaxy watch 6 which was my first experience with a Galaxy watch. The new watch Galaxy watch 8 pleasantly surprised me by its design improvements. It is so much mo lighter and comfortable. Great change.
I would recommend this to a friend!
Features
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good watch except parental controls are awful
on September 17, 2025
Posted by: MomPants
[This review was collected as part of a promotion.] Got this to track my kid bc A) It was free with my phone plan, B) Kid-specific watches all had some drawback C) They advertised the new parental controls. "School time" shuts off games and ... maybe other things? but it doesn't shut off texting or calling, which defeats the purpose in large part. Also you can't put time limits on any apps, and you can't remove access to apps without fully deleting. All the things I was hoping for, the watch does not support. I'm hopeful it's bc parental controls are new and they're coming. But in the meantime, I'm disappointed. Aside from that it's a solid watch - will be even better if the battery will ever last longer than about a day.
Value
3
Response from Samsung USBy R&R Team, September 18, 2025
Aloha MomPants, Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch8. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Samsung Kids turns your Galaxy phone or tablet into a child-friendly zone, providing education and entertainment while keeping your kids safe. With Samsung Kids, you can manage app access, set time limits, and monitor usage effortlessly, creating a secure environment for your children. Available on Galaxy phones and tablets running Android 9.0 and above, Samsung Kids offers a wide range of activities, including calling specific contacts, taking photos, playing mini games, exploring music, and more. Parents can further customize the experience by adjusting settings like screen time, bedtime, and allowed content. For added convenience, Samsung Kids can be accessed directly from the Quick Setting panel. Please feel free to check out the resources shared below to help resolve what you may be experiencing with your parental controls. If you have any questions for us afterward or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a steadfast Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung Kids on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003300/
Manage Family groups and parental controls with your Samsung Account
https://www.samsung.com/us/support/answer/ANS10002400/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung Kids on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003300/
Manage Family groups and parental controls with your Samsung Account
https://www.samsung.com/us/support/answer/ANS10002400/
Written by a customer while visiting Samsung US
Posted by: George
Verified Purchase:Yes
I love the watch and all it can do. Great health, sleep and steps tracking. Very comfortable, as well. Great upgrade from the 6. Only problem is battery life. I get about one day and that's without screen always on. It's just normal usage.
Written by a customer while visiting Samsung US
Posted by: Decca
Verified Purchase:Yes
Always had the larger size of the Galaxy watches but went with the smaller this time. Glad i did! Much better size and doesnt look overbearing. I like the enhanced functionality over the watch 5 i traded in; much more info thst is beneficial.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on October 2, 2025
Posted by: Scooby
[This review was collected as part of a promotion.] I love the galaxy watch. Everything works seamlessly with the software. I have a Zfold6 & I just make sure it is connected when I start my day which it normally is and then I start my day. I had a bad fall recently & fall detection did not work because the watch had lost connection with the phone although it was only a few feet away. That was not very unfortunate for me. Fortunately I was able to get to my phone to call my brother for assistance. Technology isn't perfect so now I check my watch to make sure it is connected especially when I am outside. Fall detection & call assistance was a big factor in purchasing this watch. I do wish it would give a audible/vibrate alert when it loses connection with the phone. Some kind of way so you will immediately know it lost connection so you can fix the issue.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best polyvalent watch
on October 5, 2025
Posted by: Adonis
[This review was collected as part of a promotion.] I just switched from a different brand to samsung and I never could come back , honestly with samsung you have the product that you deserve for your money , I have the 24 ultra and the galaxy watch 8 and they are both incredible , Galaxy AI is so powerful it is very useful and I think this is something that is going to be upgraded and more powerful in the next years ! I will definitely stay at samsung for the rest of my life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GALAXY WATCH 8
on October 31, 2025
Posted by: KrisP1
[This review was collected as part of a promotion.] Galaxy AI is the best! This watch does it all! I sleep in it.
Value
5
Written by a customer while visiting Samsung US