The Otterbox defender is my go-to case & carry solution for every mobile device i have ever owned.............been an Otterbox customer since my first Blackberry device......recommend the Otterbox to anyone who wants the ultimate protection and carry solution for your mobile device.
I know is great… but has to return it… I bought the wrong one… I been using the OtterBox defender since My first iPhone… 4S until now with the 12 Pro Max…
Either i put the wrong item down or something is wrong, it is too big for my case.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, October 18, 2021
We're sorry to hear you're having some trouble with the fit of the Defender Series Holster you recently received. It's a pretty rare thing for one of our products not to fit correctly, so we're actually wondering if there's any chance you have the Defender Series XT Case rather than the standard version? That would definitely explain things not working out as expected.
Feel free to give our friendly Otters a call at 1-855-688-7269, and we'll be glad to help get to the bottom of things and figure out the best path forward!
My old otter box belt clip broke and the one one I got for a replacement was an exact match, the quality is exactly what I was hoping for and works well. Thanks Otter.