Customer reviews from otterbox.com
OtterBox - Defender Series Holster for iPhone 12 and iPhone 12 Pro 78-52600 - Black
Average customer rating
3.7
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
42
4 Stars
8
3 Stars
10
2 Stars
4
1 Star
17
70%of customers recommend this product.
(
42 out of
60)
Customer Reviews for OtterBox - Defender Series Holster for iPhone 12 and iPhone 12 Pro 78-52600 - Black
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Posted by: Renne
Verified Purchase:Yes
It was no good I have a I phone 12 pro and in two weeks the belt clip was broken the phone was falling off the otter box belt clip so I loose my money.
Response from otterbox.comBy OtterBox, Customer Service Team, February 28, 2022
Yikes. Very sorry to hear of the unnerving situation with your current Defender Series Holster. We definitely want to help get things locked down properly going forward with a brand-new warranty replacement, which we trust will keep your iPhone secure by your side. Just give us a quick call at 1-855-688-7269 and we'll be glad to set things in motion.
Best,
OtterBox Customer Service Team
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Posted by: Jay01
Verified Purchase:Yes
No happy with don’t fit my phone it was the wrong otter box for my phone
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 22, 2021
We're sorry to hear there's some sort of mismatch between your current OtterBox Defender Series Case and iPhone. Do you have either the iPhone 12 or the iPhone 12 Pro? Those are the only two devices that will work with this specific case.
We would suggest checking the Settings app of your device to determine exactly which model of iPhone you have. From there, any OtterBox that was specifically made for use with that one should provide an excellent fit for that trusted protection. If we can be of any further assistance, feel free to give us a call at 1-855-688-7269 and we'll always be happy to help!
Best,
OtterBox Customer Service Team
We would suggest checking the Settings app of your device to determine exactly which model of iPhone you have. From there, any OtterBox that was specifically made for use with that one should provide an excellent fit for that trusted protection. If we can be of any further assistance, feel free to give us a call at 1-855-688-7269 and we'll always be happy to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: So jgdhgg C uhh B
Verified Purchase:Yes
I like it because the solid back protects the screen when not in use
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com