Customer reviews from otterbox.com
OtterBox - Defender Series Holster for iPhone 12 and iPhone 12 Pro 78-52600 - Black
Average customer rating
3.7
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
42
4 Stars
8
3 Stars
10
2 Stars
4
1 Star
17
70%of customers recommend this product.
(
42 out of
60)
Customer Reviews for OtterBox - Defender Series Holster for iPhone 12 and iPhone 12 Pro 78-52600 - Black
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Posted by: DMHFLCO
Verified Purchase:Yes
I ordered this holster hoping it would fit the iPhone 12Pro with a case. It did not and I returned it. The ease or ordering and returning will keep me coming back to Otter Box every time I need a top quality case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Otter box is the only phone case I would ever buy
on December 26, 2020
Posted by: Mike
Verified Purchase:Yes
Otter box always have the best warranty you can get. It’s the only phone case I would ever buy.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Nate
Verified Purchase:Yes
I can’t stand having my phone in a pocket. This is so much better! Quick, easy and simple
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
great phone protection!
on April 6, 2021
Posted by: Melly
I bought this three months ago and have been very pleased with how well it has protected my phone!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: stevie
Verified Purchase:Yes
The two small clips that hold the phone ion place can easily brfeak off if you dont place the phone exactly right into the holster. Otherwise it is a fine selection.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, April 21, 2021
Hi Stevie,
We're so sorry about this. If needed, we can easily set up a warranty replacement here: bit.ly/warrantyotter
If you're still having trouble, give us a call at (855) 688-7269 and we'll take it from there!
Best,
OtterBox Customer Service Team
We're so sorry about this. If needed, we can easily set up a warranty replacement here: bit.ly/warrantyotter
If you're still having trouble, give us a call at (855) 688-7269 and we'll take it from there!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Bruce70
Verified Purchase:Yes
Totally useless this holster doesn’t fit iPhone 12 as advertised. Send me something that works or refund my money
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, August 19, 2021
Hey, Bruce!
We're sorry to hear about your frustration with your Defender Series holster. Keep in mind, this belt clip is designed to be used alongside the full Defender Series case, and will not be compatible with the device alone or other cases. If you are using that Defender Series case, feel free to call us at 1-855-688-7269, and we'd be happy to get you helped out.
Best,
OtterBox Customer Service Team
We're sorry to hear about your frustration with your Defender Series holster. Keep in mind, this belt clip is designed to be used alongside the full Defender Series case, and will not be compatible with the device alone or other cases. If you are using that Defender Series case, feel free to call us at 1-855-688-7269, and we'd be happy to get you helped out.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Merlin
Verified Purchase:Yes
I'm not able to travel with my phone with this!!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com