Customer reviews from otterbox.com
OtterBox - Defender Series Holster for iPhone 12 and iPhone 12 Pro 78-52600 - Black
Average customer rating
3.7
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
42
4 Stars
8
3 Stars
10
2 Stars
4
1 Star
17
70%of customers recommend this product.
(
42 out of
60)
Customer Reviews for OtterBox - Defender Series Holster for iPhone 12 and iPhone 12 Pro 78-52600 - Black
Posted by: Larry
Verified Purchase:Yes
The holster is a replacement for my original. The pins that go into the slot came off after 2.5 years. I have used Otterbox products on my iPones beginning with my iPhone 6.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mike
Verified Purchase:Yes
Otter is definitely worth the money. I have had the case for years now and I don’t know how many times it’s saved me from needing a new phone. Couldn’t make it without it. Tough stuff!!!
Written by a customer while visiting otterbox.com
Posted by: RangerRon
Verified Purchase:Yes
Just what I needed. Nice to be able to purchase just the holster, not the entire kit!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: YONEL
Verified Purchase:Yes
This phone case is off the chain. My phone dropped many times all the way down from the top of the stairs and when I went down to pick it up, it was intact. The belt clip itself is a life saver. I can use my hands to accomplish other tasks than to hold my phone. What a freedom! Thank you OtterBox for such a item!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: RBGJR
Verified Purchase:Yes
Perfect accessory for anyone who dislikes carrying their iPhone in their pockets or elsewhere.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Diana Turowski
Verified Purchase:Yes
I always have to keep my phone handy with me, because I am on call 24/7. Being able to have it right here on my hip makes it so much easier. The OtterBox case also is wonderful for klutzes like me who dropped her phone at least once a week.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bicyclegirl
Verified Purchase:Yes
Poor quality. Definitely not the same as 2 years ago
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 4, 2023
What's going on with your most recent Defender Series holster that's got you feeling like the quality isn't what it once was? If the component has been compromised, we'd be glad to help get you a fresh start with a brand-new warranty replacement.
Just ping our friendly Otters at 1-855-688-7269 so we can get a better handle on your experience, and we'll be glad to get everything properly dialed in for a great go moving forward!
Best,
OtterBox Customer Support
Just ping our friendly Otters at 1-855-688-7269 so we can get a better handle on your experience, and we'll be glad to get everything properly dialed in for a great go moving forward!
Best,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Kwasi
Verified Purchase:Yes
The recent shield protectors are slightly larger than iPhone
Response from otterbox.comBy OtterBox, Customer Service Team, November 15, 2022
Thanks for the heads-up on the Otter struggles you're currently having. We were a bit confused about if you were trying to use the Defender Series holster from the picture directly with your iPhone rather than with the rest of the case. That would certainly explain the wonky fit, but perhaps we're misunderstanding the situation.
Please do feel welcome to give us a call at 1-855-688-7269 so we can get a firm grasp on what's what, and we'll be glad to help make sure you have a great experience going forward!
Best,
OtterBox Customer Support
Please do feel welcome to give us a call at 1-855-688-7269 so we can get a firm grasp on what's what, and we'll be glad to help make sure you have a great experience going forward!
Best,
OtterBox Customer Support
Written by a customer while visiting otterbox.com