Otterbox is a great company with great products. I always trust them to protect my phones!! Great customer service too!! I always recommend their products!
They are more flimsy and break faster than previous belt clips. I'm constantly replacing them for me field personnel.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 19, 2023
Hello! We apologize that you are experiencing issues with your belt clip holster. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this any time you experience an issue.
The second belt clip I have had to get for iPhone 12 Pro, due to two breakages, once a broken retention clip, recently the nubs that hold the phone in the clip broke off the retention clip... I would expect better quality
Response from otterbox.comBy Customer Service, October 10, 2023
Hello! We apologize for the belt clip holster breakage you have experienced. We have a great warranty, and we would be more than happy to get you a new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Love the defender otter box I just wish the belt clips were stronger. The 2 little ears keep breaking off and I h Ave to keep buying new belt clips. Starting to get little pricey