Customer reviews from otterbox.com
OtterBox - Defender Series Holster for iPhone 12 and iPhone 12 Pro 78-52600 - Black
Average customer rating
3.7
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
42
4 Stars
8
3 Stars
10
2 Stars
4
1 Star
17
70%of customers recommend this product.
(
42 out of
60)
Customer Reviews for OtterBox - Defender Series Holster for iPhone 12 and iPhone 12 Pro 78-52600 - Black
Customer Rating
5
great phone protection!
on April 6, 2021
Posted by: Melly
I bought this three months ago and have been very pleased with how well it has protected my phone!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Seems good but phone isn’t snug and it rattles.
on March 19, 2021
Posted by: James
Verified Purchase:Yes
Phone rattles in holster. Holster is sturdy and good.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, March 23, 2021
Hi James,
We're so sorry to hear about the trouble you're running into with this Defender Series Holster. We'll be sure to pass your feedback up the ladder to our product design team for future consideration.
In the meantime, we'd be happy to help you with a warranty here: bit.ly/warrantyotter
Best,
OtterBox Customer Service Team
We're so sorry to hear about the trouble you're running into with this Defender Series Holster. We'll be sure to pass your feedback up the ladder to our product design team for future consideration.
In the meantime, we'd be happy to help you with a warranty here: bit.ly/warrantyotter
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Bobby
Verified Purchase:Yes
I really like the holster belt clip but the only thing I don’t like about it is is the clip part comes on and off way to easy. I feel it’s to loose making it a easy target for thieves.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Nate
Verified Purchase:Yes
I can’t stand having my phone in a pocket. This is so much better! Quick, easy and simple
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Earlylufkin
Verified Purchase:Yes
It was too small for my I phone 12 would like one to fit
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, February 4, 2021
We were sorry to learn you've had some issues with the holster of your current Defender Series Case.
It's certainly an odd situation that one of the components wouldn't match up with the rest of the case, but feel free to ping our friendly Otters and we'll be glad to help get to the bottom of the mystery and help make sure your iPhone will be secure by your side going forward!
https://www.otterbox.com/en-us/contact-us
Cheers,
OtterBox Customer Service Team
It's certainly an odd situation that one of the components wouldn't match up with the rest of the case, but feel free to ping our friendly Otters and we'll be glad to help get to the bottom of the mystery and help make sure your iPhone will be secure by your side going forward!
https://www.otterbox.com/en-us/contact-us
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Warren
Verified Purchase:Yes
I had an Otterbox case and holster for my iPhone 6 for years and loved it. The phone was tight in the holster and I never worried about it slipping out. I now have an iPhone 12 and ordered a new Otterbox case and holster. The case fits great but the phone falls out of the holster. I ordered a new holster and although the phone doesn't fall out of it, it is still very loose. I am afraid with any shaking or working around on the construction site, the phone may dislodge.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Arsenio
Verified Purchase:Yes
Good to have on another pair of pants. Easy to exchange
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Otter box is the only phone case I would ever buy
on December 26, 2020
Posted by: Mike
Verified Purchase:Yes
Otter box always have the best warranty you can get. It’s the only phone case I would ever buy.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com