Customer reviews from coleman.com
Coleman - CPX 6 Classic XL 700 Lumens IPX4 Waterproof LED Lantern - Rugged Green
Average customer rating
3.5
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
21
4 Stars
6
3 Stars
3
2 Stars
4
1 Star
10
64%of customers recommend this product.
(
25 out of
39)
Customer Reviews for Coleman - CPX 6 Classic XL 700 Lumens IPX4 Waterproof LED Lantern - Rugged Green
Customer Rating
1
Battery failure when needed the most
on December 31, 2019
Posted by: StevSnowboard
from Catskills, ny
We are in an ice storm related black out.
Lantern has some 'juice' left, but won't take a charge.
Something is seriously wrong with design.
Lantern has some 'juice' left, but won't take a charge.
Something is seriously wrong with design.
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman Consumer Care, Outdoor and Recreation, April 28, 2020
Hi StevSnowboard,
Thank you for bringing this to our attention. Being known for our great product it came as a surprise, and we would like to make things right. Your feedback will help us improve the quality and durability of our Coleman CPX® 6 Rugged XL 700L LED Lantern. Please call us at 1-800-835-3278, Monday - Friday from 8:00 am - 4:00 pm CST. You can also email us through https://www.coleman.com/contactus/ we are more than willing to help and we will get back to you promptly. We look forward to hearing from you soon.
Thank you for bringing this to our attention. Being known for our great product it came as a surprise, and we would like to make things right. Your feedback will help us improve the quality and durability of our Coleman CPX® 6 Rugged XL 700L LED Lantern. Please call us at 1-800-835-3278, Monday - Friday from 8:00 am - 4:00 pm CST. You can also email us through https://www.coleman.com/contactus/ we are more than willing to help and we will get back to you promptly. We look forward to hearing from you soon.
Written by a customer while visiting coleman.com
Customer Rating
1
Poor workmanship.
on June 3, 2020
Posted by: Trish B-D
from PA
Gender:Female
I bought this for lighting when power is lost. I in fact bought this an another Coleman lantern
I bought this lantern(700 lumens) as a supplemental source of light/ backup to the other Coleman lantern I bought (400 lumens) as backup, just in case. Good thing I did because I have not been able to use the 700 lumen lantern at all so I at least still have the 400 lumen lantern!. Problem is I need two workable lanterns.
I cannot even get the battery pack compartment door open. I am very, very disappointed. Even the illustration showing how to open the compartment is faded out and not clear at all. The other illustrations are crystal clear. That was surely an ominous sign I guess. I have been an avid camper and we always had Coleman equipment...stoves, lanterns, coolers, tents and flys etc.and never had any problems until recently. Honestly, we are due for a big storm and I wanted some reassurance of having light at least. I am a very unhappy camper!
I cannot even get the battery pack compartment door open. I am very, very disappointed. Even the illustration showing how to open the compartment is faded out and not clear at all. The other illustrations are crystal clear. That was surely an ominous sign I guess. I have been an avid camper and we always had Coleman equipment...stoves, lanterns, coolers, tents and flys etc.and never had any problems until recently. Honestly, we are due for a big storm and I wanted some reassurance of having light at least. I am a very unhappy camper!
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman Consumer Care, Outdoor & Recreation , October 14, 2020
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. Your feedback is important to us, and it helps us to continuously improve our products and services. If there's anything we can do to assist you, please don't hesitate to contact us at 1-800-835-3278. We're here for you Monday-Friday, 8 am-4 pm CST.
Written by a customer while visiting coleman.com
Customer Rating
4
I need a battery
on July 12, 2021
Posted by: Camp333
from Ormond Beach, FL
I have been happy with this lantern, which we have had for several years. I was glad to see it is still in production, and my battery has held up all this time - until now. I need a new battery pack but am unable to locate one anywhere. Any suggestions?
Written by a customer while visiting coleman.com
Customer Rating
3
Affordable
on August 21, 2021
Posted by: MS Pam
Gender:Female
This was purchased in the event of a power failure
Response from coleman.comBy Coleman Consumer Care, Outdoor and Recreation, August 24, 2021
Hello there, we thank you for posting a review about our Coleman chillers hard ice substitute. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our product. Your feedback helps us to continuously improve the quality our Coleman lantern. We are looking forward to resolve this issue to our consumer's benefit.
Written by a customer while visiting coleman.com
Customer Rating
2
Works great when plugged in.
on December 3, 2021
Posted by: Guava
from Maine
Gender:Male
Not sure how long I’ve had this but rarely used it. Now it doesn’t hold a charge. Indicates that it’s charged but unplug it and nothing. Nada. Zip.
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman Consumer Care, Outdoor & Recreation, December 17, 2021
Hi Guava,
Thank you for taking time to post a review. We are sorry if your lantern doesn't hold a charge. If you have a battery operated lantern, we highly recommend to charge it every six month to keep the battery working. If you need more assistance with your lantern, please do not hesitate to contact us and we will be happy to help you. Thank you and have a wonderful day.
Thank you for taking time to post a review. We are sorry if your lantern doesn't hold a charge. If you have a battery operated lantern, we highly recommend to charge it every six month to keep the battery working. If you need more assistance with your lantern, please do not hesitate to contact us and we will be happy to help you. Thank you and have a wonderful day.
Written by a customer while visiting coleman.com
Customer Rating
1
bad product
on October 13, 2022
Posted by: Anonymous
from norfolk,va
Gender:Male
this was for when power goes out in a storm or hurricane
No, I would not recommend this to a friend.
Response from coleman.comBy Consumer Care, Outdoor and Recreation, October 14, 2022
Hi there!
Thank you for contacting Coleman, the Outdoor Company, and for taking the time to provide feedback on our Coleman CPX® 6 Classic XL 700L LED Lantern We're sorry to hear that the lantern was not able to meet your expectation.
We work passionately to achieve such satisfaction from our customers by continuously improving our products and services. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department.
If you have any further questions or concerns about your product, please visit the Coleman website. First, click on the question mark logo in the upper right corner, then select "contact us," so you will be directed to our contact us web form.
Thank you very much, and have a wonderful day!
Thank you for contacting Coleman, the Outdoor Company, and for taking the time to provide feedback on our Coleman CPX® 6 Classic XL 700L LED Lantern We're sorry to hear that the lantern was not able to meet your expectation.
We work passionately to achieve such satisfaction from our customers by continuously improving our products and services. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department.
If you have any further questions or concerns about your product, please visit the Coleman website. First, click on the question mark logo in the upper right corner, then select "contact us," so you will be directed to our contact us web form.
Thank you very much, and have a wonderful day!
Written by a customer while visiting coleman.com
Customer Rating
1
bad thing to purchase
on June 21, 2023
Posted by: windmillracer
from Tulsa Oklahoma
Gender:Male
Received two as gifts and neither one works. Waste of money.
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman Consumer Care, Outdoor and Recreation, June 22, 2023
Hello! We’re also disappointed that your lantern is not working. This is certainly not the experience we want you to have. The business values and appreciates your opinion, and we will make sure that your ideas are shared.
For further queries or concerns about your product, you can also visit the Coleman website. Choose "contact us" from the question mark logo in the upper right corner of the page to access our online contact form.
For further queries or concerns about your product, you can also visit the Coleman website. Choose "contact us" from the question mark logo in the upper right corner of the page to access our online contact form.
Written by a customer while visiting coleman.com
Posted by: nuts
Verified Purchase:Yes
I had to buy a complete new lantern because the battery pack in my previous lantern was stuck in the bottom and when I tipped the bottom of the lantern on a workbench the battery pack fell out and smashed to bits on the floor. I do like the lantern for camping, thus I bought a new one.
Written by a customer while visiting coleman.com