Customer reviews from weber.com
Weber - SmokeFire EX4 Wood Pellet BBQ Grill Heavy Duty Polyester Cover - Black
Average customer rating
4
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
18
4 Stars
3
3 Stars
3
2 Stars
4
1 Star
2
74%of customers recommend this product.
(
17 out of
23)
Customer Reviews for Weber - SmokeFire EX4 Wood Pellet BBQ Grill Heavy Duty Polyester Cover - Black
Posted by: Anonymous
from Texas
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Not premium. Old cover from my Genesis was WAY better construction.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, December 15, 2021
Thank you for your feedback. We are sorry to learn that you don't feel satisfied with your grill cover. We expect our covers to be durable and long-lasting. They are made to be lightweight enough for easily putting it on or taking it off your grill. Our covers are supported with a 3-year warranty.
Please look for an email from our Support team. We'd like to know more about your experience with your cover. Thank you.
Please look for an email from our Support team. We'd like to know more about your experience with your cover. Thank you.
Written by a customer while visiting weber.com
Posted by: Jeff Mc
from Paris, KY
Gender:Male
Verified Purchase:Yes
Cover seems to be made of good quality material. I still think they are over priced. That’s with any cover though.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
Not sized for Sear+ ELX4 Wood Fired Pellet Grill
on July 9, 2023
Posted by: Ron Boggs
from Leesburg, Virginia
Gender:Male
Just bought the grill with many accessories that are all fine with on exception.
The Grill cover is insufficient for the 52" width of my ELX4 ... which has two side trays (unlike the older EX4 that has only one side tray. ... with a 44" width)
The Grill cover is insufficient for the 52" width of my ELX4 ... which has two side trays (unlike the older EX4 that has only one side tray. ... with a 44" width)
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills , Consumer care, August 4, 2023
Your feedback is very important to us. We are very sorry to hear your experience did not match your expectations. We are here to help. Our Care team will be reaching out to follow up. Thank you!
Written by a customer while visiting weber.com
Posted by: Vader_Darth
from Maine
Gender:Male
Verified Purchase:Yes
Waterproof and protective. Does exactly what it needs to do.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
2
Poor Design
on October 8, 2023
Posted by: Awake
from Denver, CO
I am on my second season of the grill cover. I have had to pick it up from the yard several times and numerous times it is off the grill, but snagged to keep it from blowing away. The velcro straps on the end are useless. Long straps but to snug it up so it will stay on the grill, they overlap so much there is little to hook the velcro to. The other end is better, but not designed to snug it on, in order to keep it from blowing off. One velcro patch on the front left bottom with a small strip to velcro it to the wheel. Patch is too small and does not stay. The material has held up well, but as others have said, for a grill this expensive, and a cover this expensive, you would expect it to be able to be used. It would work well when covered in an enclosed space, but then you would not need any velcro straps.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, October 11, 2023
Your feedback is very important to us. We are very sorry to hear you are not completely satisfied with your cover. We will be sure to share this feedback with our team. Our Care team is reaching out to assist you further. Please look for an outreach email from us soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Santa Bruce
from North Georgia
Expertise:Intermediate
Verified Purchase:Yes
Great fit, assume it will extend the life or my grille
I would recommend this to a friend!
Written by a customer while visiting weber.com