Customer reviews from weber.com
Weber - SmokeFire EX4 Wood Pellet BBQ Grill Heavy Duty Polyester Cover - Black
Average customer rating
4
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
18
4 Stars
3
3 Stars
3
2 Stars
4
1 Star
2
74%of customers recommend this product.
(
17 out of
23)
Customer Reviews for Weber - SmokeFire EX4 Wood Pellet BBQ Grill Heavy Duty Polyester Cover - Black
Customer Rating
2
It fits well but it leaks
on June 18, 2025
Posted by: AlanRR
from Westchester IL
Expertise:Intermediate
I bought this cover with the grill .It's a little over two years old. for the last 6 months I've noticed water in the grease pan after rain. I believe it is leaking at the seams although the fabric seams saturated after a rain.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, July 5, 2025
We appreciate your feedback on the premium grill cover and are sorry to hear it is leaking. Our Care Team will reach out to help resolve this issue. Please look for an outreach email from us soon. Thank you!
Written by a customer while visiting weber.com
Customer Rating
2
Love the cover and the fit. The quality seems iffy
on April 22, 2024
Posted by: Commodities
from Charlotte
Black - the only way to go with covers. Matches the EX4 which itself is a great looking piece of hardware. Had this cover for over a year and this year it ripped. Live in Charlotte, where it is not all that windy, but for some reason, this thing flies away (even when I use the velcro ties). Last week, when I picked it up, noticed it had ripped. Maybe the wind maybe something (?) else. No idea.
Response from weber.comBy Weber grills, May 2, 2024
Thank you for your feedback. We are so sorry to hear about your Premium cover ripping. We are happy to help and will make this right. Please look for an outreach email from us soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Santa Bruce
from North Georgia
Expertise:Intermediate
Verified Purchase:Yes
Great fit, assume it will extend the life or my grille
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
3
Not Rainproof
on November 15, 2023
Posted by: Tasha's Dad
Expertise:Intermediate
I have had this cover for my smoke fire for several years. It has a good fit, but is not rain proof. Every time it rains, the ash collector at the bottom fills with water, and when it overflows, the greasy water drips onto the patio.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, November 19, 2023
Your feedback means a lot to us. We are happy to share your concerns with our team. Our covers have weather-resistant fabric shields your grill from rain and snow. The cover also has a lightweight design makes covering and uncovering easy. Our Care team will be reaching out to follow up. Please look for an outreach email from us soon. Thank you!
Written by a customer while visiting weber.com
Customer Rating
2
Poor Design
on October 8, 2023
Posted by: Awake
from Denver, CO
I am on my second season of the grill cover. I have had to pick it up from the yard several times and numerous times it is off the grill, but snagged to keep it from blowing away. The velcro straps on the end are useless. Long straps but to snug it up so it will stay on the grill, they overlap so much there is little to hook the velcro to. The other end is better, but not designed to snug it on, in order to keep it from blowing off. One velcro patch on the front left bottom with a small strip to velcro it to the wheel. Patch is too small and does not stay. The material has held up well, but as others have said, for a grill this expensive, and a cover this expensive, you would expect it to be able to be used. It would work well when covered in an enclosed space, but then you would not need any velcro straps.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, October 11, 2023
Your feedback is very important to us. We are very sorry to hear you are not completely satisfied with your cover. We will be sure to share this feedback with our team. Our Care team is reaching out to assist you further. Please look for an outreach email from us soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Vader_Darth
from Maine
Gender:Male
Verified Purchase:Yes
Waterproof and protective. Does exactly what it needs to do.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
Not sized for Sear+ ELX4 Wood Fired Pellet Grill
on July 9, 2023
Posted by: Ron Boggs
from Leesburg, Virginia
Gender:Male
Just bought the grill with many accessories that are all fine with on exception.
The Grill cover is insufficient for the 52" width of my ELX4 ... which has two side trays (unlike the older EX4 that has only one side tray. ... with a 44" width)
The Grill cover is insufficient for the 52" width of my ELX4 ... which has two side trays (unlike the older EX4 that has only one side tray. ... with a 44" width)
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills , Consumer care, August 4, 2023
Your feedback is very important to us. We are very sorry to hear your experience did not match your expectations. We are here to help. Our Care team will be reaching out to follow up. Thank you!
Written by a customer while visiting weber.com
Posted by: Jeff Mc
from Paris, KY
Gender:Male
Verified Purchase:Yes
Cover seems to be made of good quality material. I still think they are over priced. That’s with any cover though.
I would recommend this to a friend!
Written by a customer while visiting weber.com