Customer reviews from weber.com
Weber - SmokeFire EX4 Wood Pellet BBQ Grill Heavy Duty Polyester Cover - Black
Average customer rating
4
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
18
4 Stars
3
3 Stars
3
2 Stars
4
1 Star
2
74%of customers recommend this product.
(
17 out of
23)
Customer Reviews for Weber - SmokeFire EX4 Wood Pellet BBQ Grill Heavy Duty Polyester Cover - Black
Customer Rating
2
It fits well but it leaks
on June 18, 2025
Posted by: AlanRR
from Westchester IL
Expertise:Intermediate
I bought this cover with the grill .It's a little over two years old. for the last 6 months I've noticed water in the grease pan after rain. I believe it is leaking at the seams although the fabric seams saturated after a rain.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, July 5, 2025
We appreciate your feedback on the premium grill cover and are sorry to hear it is leaking. Our Care Team will reach out to help resolve this issue. Please look for an outreach email from us soon. Thank you!
Written by a customer while visiting weber.com
Customer Rating
1
porous
on November 27, 2021
Posted by: ma mark
from holyoke,ma
Gender:Male
if you leave your grill outdoors with this cover and it rains you will have an ash pan filled with water
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, November 29, 2021
Thank you for being a long time Weber fan! We greatly appreciate your feedback regarding the grill cover. Our covers are made light weight and breathable. They are not water proof. One of our team members has reached out via email to assist you further. Thank you!
Written by a customer while visiting weber.com
Customer Rating
2
Love the cover and the fit. The quality seems iffy
on April 22, 2024
Posted by: Commodities
from Charlotte
Black - the only way to go with covers. Matches the EX4 which itself is a great looking piece of hardware. Had this cover for over a year and this year it ripped. Live in Charlotte, where it is not all that windy, but for some reason, this thing flies away (even when I use the velcro ties). Last week, when I picked it up, noticed it had ripped. Maybe the wind maybe something (?) else. No idea.
Response from weber.comBy Weber grills, May 2, 2024
Thank you for your feedback. We are so sorry to hear about your Premium cover ripping. We are happy to help and will make this right. Please look for an outreach email from us soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Desert Chef
Expertise:Intermediate
Verified Purchase:Yes
The cover is an excellent product. It is a bit large so the Velcro straps don’t pull tight and came off on a windy night. Still use it, just wish it was a better fit.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: PD55
Verified Purchase:Yes
Cover seems a little thin. Not sure how long it will last outside 24/7/365. The velcro straps are poorly positioned to allow good closure around base to prevent strong wind gusts from blowing cover off. I essentially have to tie the tight side straps into somewhat of a knot rather than overlapping as velcro is intended.would have expected more velcro strap to wrap each leg instead of only one. Fit over top is very good over irregular structure and placing cover is easy.
I would recommend this to a friend!
Response from weber.comBy Weber grills, Weber grills , April 27, 2021
Hello, thank you for taking the time to share your feedback! A generous 3-year warranty covers this cover against any manufacturing defects. Although this cover is made out of a lighter material, it is polyester and can protect your grill against the outside elements. If you experience any issues during this time frame, please do not hesitate to reach out to our support team. Thanks!
Written by a customer while visiting weber.com
Posted by: Heston
from Colorado
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Great cover. High quality materials and well made. Fits the SmokeFire perfectly.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
3
Not Rainproof
on November 15, 2023
Posted by: Tasha's Dad
Expertise:Intermediate
I have had this cover for my smoke fire for several years. It has a good fit, but is not rain proof. Every time it rains, the ash collector at the bottom fills with water, and when it overflows, the greasy water drips onto the patio.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, November 19, 2023
Your feedback means a lot to us. We are happy to share your concerns with our team. Our covers have weather-resistant fabric shields your grill from rain and snow. The cover also has a lightweight design makes covering and uncovering easy. Our Care team will be reaching out to follow up. Please look for an outreach email from us soon. Thank you!
Written by a customer while visiting weber.com
Posted by: JimP.
from Fort Worth, TX
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Fits perfectly and light weight. Has the Velcro straps to keep it secure when windy
I would recommend this to a friend!
Written by a customer while visiting weber.com