Customer reviews from weber.com
Weber - SmokeFire EX4 Wood Pellet BBQ Grill Heavy Duty Polyester Cover - Black
Average customer rating
4
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
18
4 Stars
3
3 Stars
3
2 Stars
4
1 Star
2
74%of customers recommend this product.
(
17 out of
23)
Customer Reviews for Weber - SmokeFire EX4 Wood Pellet BBQ Grill Heavy Duty Polyester Cover - Black
Posted by: Anonymous
from Texas
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Not premium. Old cover from my Genesis was WAY better construction.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, December 15, 2021
Thank you for your feedback. We are sorry to learn that you don't feel satisfied with your grill cover. We expect our covers to be durable and long-lasting. They are made to be lightweight enough for easily putting it on or taking it off your grill. Our covers are supported with a 3-year warranty.
Please look for an email from our Support team. We'd like to know more about your experience with your cover. Thank you.
Please look for an email from our Support team. We'd like to know more about your experience with your cover. Thank you.
Written by a customer while visiting weber.com
Customer Rating
1
porous
on November 27, 2021
Posted by: ma mark
from holyoke,ma
Gender:Male
if you leave your grill outdoors with this cover and it rains you will have an ash pan filled with water
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, November 29, 2021
Thank you for being a long time Weber fan! We greatly appreciate your feedback regarding the grill cover. Our covers are made light weight and breathable. They are not water proof. One of our team members has reached out via email to assist you further. Thank you!
Written by a customer while visiting weber.com
Customer Rating
5
SmokeFire - Premium Cover this is a Great Cover
on October 6, 2021
Posted by: BAH-1
from Greenville, SC
Gender:Male
Verified Purchase:Yes
Great Cover fits with Extended Front Shelf Fits Perfect
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Sneaker
from FL
Gender:Male
Verified Purchase:Yes
The grill cover fits my new Smoke Fire pellet grill very well. It looks like the cover has additional space to accommodate for the grill add-on accessories.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: JimP.
from Fort Worth, TX
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Fits perfectly and light weight. Has the Velcro straps to keep it secure when windy
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Heston
from Colorado
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Great cover. High quality materials and well made. Fits the SmokeFire perfectly.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: jdwoods
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
i love my ex4! very easy to setup and to use, cleaning is easy
Written by a customer while visiting weber.com
Posted by: PD55
Verified Purchase:Yes
Cover seems a little thin. Not sure how long it will last outside 24/7/365. The velcro straps are poorly positioned to allow good closure around base to prevent strong wind gusts from blowing cover off. I essentially have to tie the tight side straps into somewhat of a knot rather than overlapping as velcro is intended.would have expected more velcro strap to wrap each leg instead of only one. Fit over top is very good over irregular structure and placing cover is easy.
I would recommend this to a friend!
Response from weber.comBy Weber grills, Weber grills , April 27, 2021
Hello, thank you for taking the time to share your feedback! A generous 3-year warranty covers this cover against any manufacturing defects. Although this cover is made out of a lighter material, it is polyester and can protect your grill against the outside elements. If you experience any issues during this time frame, please do not hesitate to reach out to our support team. Thanks!
Written by a customer while visiting weber.com