Customer reviews from brother-usa.com
Brother - CS5055 Computerized Sewing Machine
Average customer rating
4.6
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
48
4 Stars
7
3 Stars
3
2 Stars
1
1 Star
2
100%of customers recommend this product.
(
32 out of
32)
Customer Reviews for Brother - CS5055 Computerized Sewing Machine
Customer Rating
2
It is almost impossible to see the screen display.
on August 29, 2024
Posted by: Bingo sewing
from Palm Springs, California
I hate absence of light on the screen. Light is TOO low in general. I
The machine works very well BUT it is difficult to see what's going on specially with the setting. The screen has NO LIGHT. I hate it so much.
The machine works very well BUT it is difficult to see what's going on specially with the setting. The screen has NO LIGHT. I hate it so much.
Response from brother-usa.comBy Brother Customer Service, August 30, 2024
Thanks for taking the time to review your experience with your Brother CS5055. We appreciate your feedback. I’m sorry to hear you are having dark screen issues with the Brother CS5055. I apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/CS5055
https://www.brother-usa.com/support/CS5055
Written by a customer while visiting brother-usa.com
Customer Rating
5
Got To Love Brother
on April 13, 2025
Posted by: Suzette Lucas
from Columbus Ohio
I love my machine and do plan on staying with brother product
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great Affordable Workhorse!
on December 9, 2025
Posted by: Melerow
from Elgin, Illinois
This is a great little power horse. I like the QR code for further instructions printed right on the machine as well as threading guides. The bobbin is a little tricky to get out and the needle often looses the thread when not placed in an exact location under your project. I wish it had a handle and an option to add an extension. For the price and ease of use right out of the box I am satisfied!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great for new or experienced sewers
on April 29, 2021
Posted by: Nana2sdz
from Jacksonville Florida
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest review of the product. When I was offered the sewing machine I was so excited because I have been wanting to learn to sew. A friend of mine came over to help me learn and she loves this machine! We spent an afternoon sewing together and now I’m able to make things on my own. This machine has multiple automatic settings to assist you. My friend has sewn all her life and now plans to upgrade to this machine.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Pathetic Experience from brother
on September 5, 2024
Posted by: Riv1326
from Ellicott City
The machine parts are not available. Have to garbage the machine that got bought. Pathetic experience, the brother support did not even help and disconnected the chat. Will never buy any brother product in future.
Response from brother-usa.comBy Brother Customer Service, September 6, 2024
Thanks for taking the time to review your experience with the Brother CS5055. We appreciate your feedback. I’m sorry to hear your experience with Brother Customer Service was poor and that you are having issues with the Brother CS5055. If you’ll give us
another chance, we’d like to make things right. Please contact us directly at:
https://www.brother-usa.com/support/CS5055
another chance, we’d like to make things right. Please contact us directly at:
https://www.brother-usa.com/support/CS5055
Written by a customer while visiting brother-usa.com
Customer Rating
3
Worked fine, but...
on October 4, 2023
Posted by: DadRob
The machine worked fine. Unfortunately it fell off the table and broke the bobbin winder. Apparently that part is not available. I will probably look at a difrrent brand to replace it.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, October 5, 2023
We are sorry to hear about your sewing machine. If you would like to get the bobbin winder repaired on your Brother CS5055, you can use the link below to locate the nearest Brother Authorized Service Center to you:
https://www.brother-usa.com/dealer-locator
If we can help answer any other questions for you, please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://www.brother-usa.com/dealer-locator
If we can help answer any other questions for you, please contact Brother Customer Service at:
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
5
BEST EVER
on April 15, 2021
Posted by: Natty
from Massachusetts
[This review was collected as part of a promotion.] This is worth every penny and is amazing to use ! I’m a beginner and the instructions and computer led screen make everything easier for me to use. I thought I would be so overwhelmed but this was an amazing piece of equipment and if you need to just do some fast sewing or anything tbh this is the one for you !
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Nice little sewing machine.
on October 30, 2023
Posted by: WildVineAS
from Kansas
I have not used a sewing machine in years. Considering that, I was able to hem up some curtains within 30 minutes of unboxing it. Of course it took me 30 minutes to get the bobbin set up, the machine threaded etc.
Very simple to figure out with very simple instructions. I think I will even try some different stitches for hemming pants...stretch stitch features may come in handy.
Very simple to figure out with very simple instructions. I think I will even try some different stitches for hemming pants...stretch stitch features may come in handy.
Written by a customer while visiting brother-usa.com