Customer reviews from brother-usa.com
Brother - CS5055 Computerized Sewing Machine
Average customer rating
4.6
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
48
4 Stars
7
3 Stars
3
2 Stars
1
1 Star
2
100%of customers recommend this product.
(
32 out of
32)
Customer Reviews for Brother - CS5055 Computerized Sewing Machine
Customer Rating
3
Brother CS5055
on March 1, 2026
Posted by: BM2026
Brother CS5055 works ok. It is all plastic minus the footings and such so feels, to me, like it is on the lower end for a sewing machine. I do minimal sewing at this point so it will be fine.
Response from brother-usa.comBy Brother Customer Service, March 13, 2026
Thanks for taking the time to review your Brother CS5055. We appreciate your feedback.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great for beginners
on January 9, 2026
Posted by: NicoA
Excellent beginners model
I bought this for my 13 YO daughter, her first time sewing and 48hs after she is already fixing and creating things
I bought this for my 13 YO daughter, her first time sewing and 48hs after she is already fixing and creating things
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great Affordable Workhorse!
on December 9, 2025
Posted by: Melerow
from Elgin, Illinois
This is a great little power horse. I like the QR code for further instructions printed right on the machine as well as threading guides. The bobbin is a little tricky to get out and the needle often looses the thread when not placed in an exact location under your project. I wish it had a handle and an option to add an extension. For the price and ease of use right out of the box I am satisfied!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Got To Love Brother
on April 13, 2025
Posted by: Suzette Lucas
from Columbus Ohio
I love my machine and do plan on staying with brother product
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great for an absolute newbie
on March 30, 2025
Posted by: Madeleine
I am so delighted with my first-ever sewing machine. It’s intuitive, easy to use and has lots of options that make starting out accessible instead of overwhelming, and it’s both sturdy and light enough to transport to the sewing classes that’ve helped me best understand the scope of projects it can churn out. The self-threader alone is a gift that keeps on giving, but this sewing machine also comes loaded with all kinds of tools and pieces that help make building on foundational skills even more immediately within reach.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Awesome Sewing Machine!
on March 27, 2025
Posted by: Karen
from Tennessee
Excellent machine for someone wanting to learn to sew.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great for this all purpose spine patient!
on March 23, 2025
Posted by: Kelly J Mendenhall
from Ann Arbor, Michigan
I’ve made quilted bibs, patched a shirt, and two Christmas stocking liners so far! I used some of the embroidery overcast stitches on the quilt square hems and things just for fun. This is my very first ever, new sewing machine, and I received it for Christmas. I love it honestly. It’s so quiet, the top loading bobbin and auto needle threader are tremendously helpful to my neck, which has a fusion in it. I love the built in cutters on the machine so you can reach for your scissors less. Changing feet is SO EASY, you literally just set the thing down into the groove. The stitch guide I found, I printed, and it’s super helpful for knowing which foot to use etc.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Pathetic Experience from brother
on September 5, 2024
Posted by: Riv1326
from Ellicott City
The machine parts are not available. Have to garbage the machine that got bought. Pathetic experience, the brother support did not even help and disconnected the chat. Will never buy any brother product in future.
Response from brother-usa.comBy Brother Customer Service, September 6, 2024
Thanks for taking the time to review your experience with the Brother CS5055. We appreciate your feedback. I’m sorry to hear your experience with Brother Customer Service was poor and that you are having issues with the Brother CS5055. If you’ll give us
another chance, we’d like to make things right. Please contact us directly at:
https://www.brother-usa.com/support/CS5055
another chance, we’d like to make things right. Please contact us directly at:
https://www.brother-usa.com/support/CS5055
Written by a customer while visiting brother-usa.com