Customer reviews from brother-usa.com
Brother - PR680W 6 Needle Embroidery Machine
Average customer rating
4.2
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
13
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
2
Customer Reviews for Brother - PR680W 6 Needle Embroidery Machine
Customer Rating
1
Has never worked properly
on September 21, 2024
Posted by: Deb T
from Darlington SC
I bought this machine as a floor unit with a little over 5 hours on it three years ago. Dealership lost their Brother license to repair. It has never worked properly and now dealership repair can't seem to fix it either. It only has 90 hours on it.
Response from brother-usa.comBy Brother Customer Service, September 23, 2024
Thanks for taking the time to review your experience with the Brother PR680W. We appreciate your feedback. I’m sorry to hear that you are having issues and are unable to repair the Brother PR680W. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/PR680W
https://www.brother-usa.com/support/PR680W
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great machine!!!
on April 7, 2025
Posted by: Nancy
from Greenville SC
Great machine! I would prefer threading to be easier.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Powerhouse
on May 26, 2025
Posted by: Tina
from Northport
I absolutely love this powerhouse machine! I still have so much to learn!
Written by a customer while visiting brother-usa.com