Customer reviews from brother-usa.com
Brother - PR680W 6 Needle Embroidery Machine
Average customer rating
4.2
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
13
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
2
Customer Reviews for Brother - PR680W 6 Needle Embroidery Machine
Customer Rating
4
Great machine but a lot of expense!
on January 20, 2025
Posted by: Darlene
from PA USA
This machine is wonderful but I must admit it was a true learning curve. It embroiders beautifully but it is difficult to do applique without the extension table (which I had to order). The directions need a lot of work. My suggestion is to have a special education teacher write them. This way they can be written step by step instead of in a technical way (I am a retired special educator and I had to pay for the video to make sense of the process). It is a shame with the cost of this machine that so many needed components such as the extension table and the video had to be purchased at an additional cost (a very expensive cost). I am not in business so the extra expense was a big disappointment. I purchased this machine because I use my machine everyday. I have had many home models and after two years they just continue to break down. I was informed by Tacoma that I needed a professional machine like this one. I hope this does well.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Fantastic Embroidery Machine.
on April 15, 2022
Posted by: Anonymous
from Decatur, Georgia
I love the Brother Entrepreneur W PR680 W machine. This machine is easy to use, quiet and efficient.
Written by a customer while visiting brother-usa.com
Customer Rating
2
The word purchase ever
on October 28, 2021
Posted by: Nora
from Amarillo. Texas
The machine is to expensive and bring minimum attachment.Don’t have the bobbing winder , the threading bobbing has to be purchase separate .
Response from brother-usa.comBy Brother, Customer Service, October 28, 2021
We are sorry to hear that you are not satisfied with the purchase of your Brother PR680W. The PR680W comes with many accessories and does have a wide variety of optional accessories available to further enhance the use of your machine. The bobbin winder is a separate purchase, as most users will use prewound bobbins.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Brother PR680W embroider machine
on June 10, 2022
Posted by: BusyBea
This perhaps the worse machine I feel I have ever owned. It gives me more trouble than any other machine I have ever dealt with and I definitely regret buying even though I needed a more robust machine capable of more than a single needle embroidery machine.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Very hard to thread
on March 24, 2023
Posted by: Nancy B
from Chicago, IL
I have NEVER had a sewing or embroidery machine that was as hard to thread as this one. Be prepared to spend at least 30 minutes threading. Embroiders well and is fast.
Response from brother-usa.comBy Brother, Customer Service, March 29, 2023
Threading a new machine can be difficult and frustrating. Please see the link below for videos that include threading the Brother PR680W:
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_pr680weus&ftype3=100044&faqid=faqh00100624_010
If you are still experiencing the same issue, please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_pr680weus&ftype3=100044&faqid=faqh00100624_010
If you are still experiencing the same issue, please contact Brother Customer Service at:
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
5
First Multi-Needle Machine for me
on August 3, 2024
Posted by: Joan F
First multi-needle machine for me and I am really enjoying it. At first a little overwhelmed with the threading, but once I did it was great. Help videos on the screen are helpful. Had a problem with bobbin, but realized you have to line it up correctly. Then no problem at all.
Written by a customer while visiting brother-usa.com
Customer Rating
5
PR680W
on August 30, 2024
Posted by: tripleamom
from Charlotte NC
I love this Machine! My only regret is not getting it sooner!!!!!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Love the size of the 6 needle.
on September 19, 2024
Posted by: Kissy B
from Augusta, GA
I love this machine! It was easy to go from a sing thread machine.
Written by a customer while visiting brother-usa.com