Customer reviews from xerox.com
Xerox - Wireless Color Laser Printer, All-In-One, Print, Scan, Copy, Fax - Black/White
Average customer rating
4
(128 Reviews)
Rating breakdown 128 reviews
5 Stars
77
4 Stars
12
3 Stars
13
2 Stars
12
1 Star
14
64%of customers recommend this product.
(
9 out of
14)
Customer Reviews for Xerox - Wireless Color Laser Printer, All-In-One, Print, Scan, Copy, Fax - Black/White
Customer Rating
1
Very Greedy company. Avoid at all cost
on September 28, 2022
Posted by: Anonymous
from New York, NY
The toner that comes with the printer can't be used on other same model printer. Will not recommend Xerox at all.
Response from xerox.comBy Xerox Customer Support, September 29, 2022
Thank you for your product review. There are a few things that could be happening. You could have a genuine cartridge but not the right one for your contract type. There are different chips. The chip identifies the contract type:
" SOLD/ Regular " - You own this machine. No Contract.
" Metered " - Cost per Copy, Renting Machine, Contract with Xerox.
If you need further assistance on this, please call Supplies at 1-800-822-2200.
" SOLD/ Regular " - You own this machine. No Contract.
" Metered " - Cost per Copy, Renting Machine, Contract with Xerox.
If you need further assistance on this, please call Supplies at 1-800-822-2200.
Written by a customer while visiting xerox.com
Customer Rating
5
Reliable!
on December 21, 2022
Posted by: Mosey
from Lake Worth FL
[This review was collected as part of a promotion.] Love this Xerox! Prints crisp and clear, and doesn't hog toner. Prints photos well too!
Written by a customer while visiting xerox.com
Customer Rating
5
Great printer.
on May 11, 2023
Posted by: RonJ
from Pensacola,FL
[This review was collected as part of a promotion.] printer has some great features like double sided printer, very fast, and printed pages are very crisp and legible, also has a smaller footprint than my previous laser printer.
Written by a customer while visiting xerox.com
Customer Rating
1
Do NOT buy
on May 14, 2023
Posted by: EF08
from New Jersey
[This review was collected as part of a promotion.] Full of bugs. Constantly needs to uninstalled and reinstalled. The ink is ridiculously expensive. Stay away.
Response from xerox.comBy Xerox Customer Support, May 18, 2023
Your thoughts are so important to us. I apologize that you are experiencing problems with your VersaLink C235 device. We would be happy to help you resolve this. Can we recommend you check out our Xerox Support YouTube Playlist with helpful videos for your device.
https://youtube.com/playlist?list=PLDrIHH8CnE146KI2mC9KAgABxK9QT_QAx
Also, here is an article on installing the drivers that may help you: https://www.support.xerox.com/en-us/article/en/2148719.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
https://youtube.com/playlist?list=PLDrIHH8CnE146KI2mC9KAgABxK9QT_QAx
Also, here is an article on installing the drivers that may help you: https://www.support.xerox.com/en-us/article/en/2148719.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
2
Don't do it
on June 9, 2023
Posted by: DTra
from AZ
Bought the printer for it being laser and the ability to copy and scan. I have had nothing but connectivity problems since I purchased it. When it does work it is great, but I have had to uninstall and reinstall it continually. I consider myself computer literate but have had nothing but problems with the setup of this printer.
Response from xerox.comBy Xerox Customer Support, June 15, 2023
Thanks for taking the time to share your feedback with us. I apologize that you are experiencing problems with your Xerox C235 device. We would be happy to help you resolve this. Can we recommend you check out this article from our Support page:
Unable to Scan: https://www.support.xerox.com/en-us/article/en/2153383.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Unable to Scan: https://www.support.xerox.com/en-us/article/en/2153383.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
5
Perfect Fit
on January 16, 2024
Posted by: Recess Games
from North Olmsted OH
[This review was collected as part of a promotion.] We purchased this printer to replace an inkjet and we are so glad we did. The quality, reliability and speed upgrade has made an immediate impact on our business. Modest footprint allows us to place it right where we need it most. Its ease of use WiFi ability allows our customers and all our work station to use it.
Written by a customer while visiting xerox.com
Customer Rating
2
Model C235 Color Multifunction Printer
on January 16, 2024
Posted by: Problem Child
from Rio Rancho, New Mexico
This machine so far has not lived up to the storied history of Xerox. In fact I had to go outside the Xerox support to get the machine repaired.This product has taken a great deal of my time dealing with printer issues.
Response from xerox.comBy Xerox Customer Support, January 18, 2024
I apologize that you are experiencing problems with your XXX device. We would be happy to help you resolve this. Can we recommend you search our knowledgebase
Xerox C235 support page: https://www.support.xerox.com/en-us/product/xerox-c235-multifunction-printer
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
Xerox C235 support page: https://www.support.xerox.com/en-us/product/xerox-c235-multifunction-printer
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
2
Not great
on January 17, 2024
Posted by: JayF
from France
This laser printer is a huge disappointment. It has a limited memory so I often get only part of a document printed. It can be excessively slow to get going once you send a document to it, you can't put double sided documents through the feeder and the cost of replacement cartridges is prohibitive.
Response from xerox.comBy Xerox Customer Support, January 18, 2024
I apologize that you are experiencing problems with your Xerox C235 Color Printer device. We would be happy to help you resolve this. Can we recommend you check out this article from our Support page:
Memory Full or Job is too large:https://www.support.xerox.com/en-us/article/en/2139484.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
Memory Full or Job is too large:https://www.support.xerox.com/en-us/article/en/2139484.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com