Customer reviews from xerox.com
Xerox - Wireless Color Laser Printer, All-In-One, Print, Scan, Copy, Fax - Black/White
Average customer rating
4
(128 Reviews)
Rating breakdown 128 reviews
5 Stars
77
4 Stars
12
3 Stars
13
2 Stars
12
1 Star
14
64%of customers recommend this product.
(
9 out of
14)
Customer Reviews for Xerox - Wireless Color Laser Printer, All-In-One, Print, Scan, Copy, Fax - Black/White
Customer Rating
5
whatever
on September 25, 2025
Posted by: melloyello22
from Omaha NE
[This review was collected as part of a promotion.] best printer I've ever had what more do you want? .
Written by a customer while visiting xerox.com
Customer Rating
4
Xerox C235 scanner does not work with Windows 11
on September 20, 2025
Posted by: C235 user
from Oregon
Xerox printer C235's scanner does not work with Windows 11
Written by a customer while visiting xerox.com
Customer Rating
1
AirPrint unreliable and generally frustrating
on September 2, 2023
Posted by: funbobby
from Seattle WA
AirPrint is unreliable making this printer unsuitable for Apple or Mac users. Need to disable and re-enable AirPrint from the printer in order to use it. Printer just disappears 15 from AirPrint 15 minutes later.
Response from xerox.comBy Xerox Customer Support, September 6, 2023
Your thoughts are so important to us. I apologize that you are experiencing problems with your Xerox C235 device. Can we recommend you check out this article from our Support page on the configuration of AirPrint:
Enable or Disable AirPrint: https://www.support.xerox.com/en-us/article/en/2166356.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue you are having with AirPrint disconnecting. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Enable or Disable AirPrint: https://www.support.xerox.com/en-us/article/en/2166356.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue you are having with AirPrint disconnecting. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
1
on November 1, 2023
Posted by: Kent32
from Ohio
Touchscreen freezes up and stays frozen until restarted. It might be fine for a home printer/scanner but would not recommend for a business.
Response from xerox.comBy Xerox Customer Support, November 2, 2023
I apologize that you are experiencing problems with your Xerox VersaLink C235 device. We would be happy to help you resolve this. Can we recommend you check out this article from our Support page:
Control Panel Unresponsive: https://www.support.xerox.com/en-us/article/en/2166750
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Control Panel Unresponsive: https://www.support.xerox.com/en-us/article/en/2166750
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
1
Avoid this printer at all costs.
on April 28, 2025
Posted by: Dissapointed
This is the worst printer experience I have had in over 40 years. The printer seems fine but the software is so bad not even my tech guy can get it to work properly and consistently.
Response from xerox.comBy Xerox Customer Support, May 27, 2025
We apologize that you are experiencing issues with your Xerox C235. We would be happy to assist and will be reaching out to you via the contact information provided with your review.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
Written by a customer while visiting xerox.com
Customer Rating
1
Terrible Printer
on September 26, 2022
Posted by: Frustrated customer
from Massachusetts
This printer is terrible. Its slow, color quality is poor, toner does not last long and is expensive. The printer also goes rogue and will print 50+ pages of symbols if I don't catch it quickly and there will be several "jobs" in the queue that will need to be canceled. With each job I cancel, 2 or 3 more get created. I do not have anything nice to say.
Response from xerox.comBy Xerox Customer Support, September 29, 2022
I apologize that you are experiencing problems with your Xerox C235 device. We would be happy to help you resolve this. Can we recommend you check out these articles from our Support page:
Printing Gibberish: https://www.support.xerox.com/en-us/article/en/2153652.html
Consumable Yields: https://www.support.xerox.com/en-us/article/en/2134513.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Printing Gibberish: https://www.support.xerox.com/en-us/article/en/2153652.html
Consumable Yields: https://www.support.xerox.com/en-us/article/en/2134513.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
1
Terrible print quality
on August 3, 2023
Posted by: Timboy
from Uk
Just bought this to replace brother. Should have stayed with brother. Print quality is terrible. All faded. Slight improvement after a few pages but not as good as the brother. Also the app for pc will only scan to the Mail app, God knows how you scan to em client or other mail app. I simply don’t have time to sort these sort of problems out. Just give us a decent troubleshoot guide. I don’t have time to search the web for solutions.
Response from xerox.comBy Xerox Customer Support, August 10, 2023
I apologize that you are experiencing problems with your Xerox C235 device. We would be happy to help you resolve this. Can we recommend you check out this article from our Support page:
Light, Faded or Faint Prints: https://www.support.xerox.com/en-us/article/en/2138571.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Light, Faded or Faint Prints: https://www.support.xerox.com/en-us/article/en/2138571.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
2
Such a waste of money.
on September 26, 2023
Posted by: SS2023
from New York
The only reason I gave it two stars is because the scan function seems decent. Otherwise it's been a nightmare to deal with. I had a Xerox phaser 6180 before this for over a decade and it worked great. However, since it is no longer compatible with the new Macs I picked this one without doing my homework and boy do I regret it.
For starters it just would not connect to my institution's wifi for some reason that I don't quite understand. So I had to physically connect it to my Mac using a cable. Initially an ethernet cable did the job but after a few gap days when the printer wasn't used it stopped working. So I had to switch to a USB-to-something-else cable. On top of that the print quality was quite bad even though the printer had barely been used since its purchase. So I had to open it up and shake up the cartridge which helped a bit but was nowhere near the quality of the phaser. Of course since it won't connect to wifi I cannot AirPrint and can only print from one USB enabled device at a time - what a bummer!
For starters it just would not connect to my institution's wifi for some reason that I don't quite understand. So I had to physically connect it to my Mac using a cable. Initially an ethernet cable did the job but after a few gap days when the printer wasn't used it stopped working. So I had to switch to a USB-to-something-else cable. On top of that the print quality was quite bad even though the printer had barely been used since its purchase. So I had to open it up and shake up the cartridge which helped a bit but was nowhere near the quality of the phaser. Of course since it won't connect to wifi I cannot AirPrint and can only print from one USB enabled device at a time - what a bummer!
Response from xerox.comBy Xerox Customer Support, September 28, 2023
I apologize that you are experiencing problems with your Xerox C235 device. We would be happy to help you resolve this. Can we recommend you check out these articles from our Support page:
WIFI Direct: https://www.support.xerox.com/en-us/article/en/2138562.html
WIFI Network: https://www.support.xerox.com/en-us/article/en/2137920.html
Light, Faint or Faded Image: https://www.support.xerox.com/en-us/article/en/2138571.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
WIFI Direct: https://www.support.xerox.com/en-us/article/en/2138562.html
WIFI Network: https://www.support.xerox.com/en-us/article/en/2137920.html
Light, Faint or Faded Image: https://www.support.xerox.com/en-us/article/en/2138571.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com