Customer reviews from xerox.com
Xerox - Wireless Color Laser Printer, All-In-One, Print, Scan, Copy, Fax - Black/White
Average customer rating
4
(128 Reviews)
Rating breakdown 128 reviews
5 Stars
77
4 Stars
12
3 Stars
13
2 Stars
12
1 Star
14
64%of customers recommend this product.
(
9 out of
14)
Customer Reviews for Xerox - Wireless Color Laser Printer, All-In-One, Print, Scan, Copy, Fax - Black/White
Customer Rating
4
Simply Superb!!
on July 12, 2025
Posted by: SeldomSeenSam
from Death Valley, NV
Having been a sustaining Xerox user since early days in 1962 with a table top Model 814 to an upgrade floor model Model 914 in that same year, with greatest technology in following year models that put Xerox above the rest with xerographic innovation!!! Simply superb is too mild.
I would have given you 5 stars; but, the refurbished/renewed C235 that I purchased did not have a waste toner bottle replaced. I had to order a replacement waste toner bottle the first day of use as it was simply overflowing. But, the few copies I did scan were top drawer with standard Xerox perfection. I'm happy to be with Xerox as it means superb copies and printing capability to look forward in the future.
I would have given you 5 stars; but, the refurbished/renewed C235 that I purchased did not have a waste toner bottle replaced. I had to order a replacement waste toner bottle the first day of use as it was simply overflowing. But, the few copies I did scan were top drawer with standard Xerox perfection. I'm happy to be with Xerox as it means superb copies and printing capability to look forward in the future.
Written by a customer while visiting xerox.com
Customer Rating
1
Difficult to use and poor quality
on September 22, 2025
Posted by: Pamp
from UK
I bought this printer about 6 months ago and am quite disapointed with it. It seems to jam very easily. It is overcomplicated to use and although the initial print quality was good, once we replaced the black toner, and it was a Xerox original, we used NOT a compatible. the quality of the black has deteriorated
Response from xerox.comBy Xerox Customer Support, October 10, 2025
We apologize that you are experiencing issues with your Xerox C235. We would be happy to assist and have reached out to you via the contact information provided with your review.
You can also contact us at 0370 900 5501. We look forward to working with you.
You can also contact us at 0370 900 5501. We look forward to working with you.
Written by a customer while visiting xerox.com
Customer Rating
1
Scan over WiFi to Mac OS Monterey Does not work
on December 13, 2021
Posted by: Richard H.
from Atlanta, GA
Over seven hours with Tech Support. Terrible Multifunction Printer.
No, I would not recommend this to a friend.
Response from xerox.comBy Xerox Customer Support, May 26, 2022
I apologize that you are experiencing problems with your Xerox C235 device. We would be happy to help you resolve this. Can we recommend you check out our Xerox Support YouTube Playlist with helpful videos for your device.
Please visit our You Tube page < https://youtube.com/playlist?list=PLDrIHH8CnE146KI2mC9KAgABxK9QT_QAx>
Here is an article that may also help you:
Scan From an Apple Macintosh Computer: https://www.support.xerox.com/en-us/article/en/2139100.html
Please visit our You Tube page < https://youtube.com/playlist?list=PLDrIHH8CnE146KI2mC9KAgABxK9QT_QAx>
Here is an article that may also help you:
Scan From an Apple Macintosh Computer: https://www.support.xerox.com/en-us/article/en/2139100.html
Written by a customer while visiting xerox.com
Customer Rating
5
Awesome Product!
on December 16, 2021
Posted by: Anonymous
May I say, thank you Xerox for a superb product. I am a realtor, business owner and an inventor. This printer is the best there is compared to all the others because there is no comparison. This C235 is dependable, durable and the results perform with precision. I recommend this for Xerox C235 printer for those who are busy and need to be able to rely on their Xerox printer. In addition, customer service offers superb assistance and they are knowledgeable at every level. I am extremely satisfied with Xerox.
I would recommend this to a friend!
Written by a customer while visiting xerox.com
Customer Rating
5
So far so good with Macs and iOS in a busy home office
on January 10, 2022
Posted by: Pineapple Power
We use this printer in my home office. We have had it for a few weeks now and really like it. We have found it easy to use and works well with our Macs for printing and scanning. iOS can print to it without any issue.
I would recommend this to a friend!
Written by a customer while visiting xerox.com
Customer Rating
1
Terrible
on February 17, 2022
Posted by: Z.
from Austin, TX
The C235 is one of the worst small business printers I've used. I purchased six units to deploy to medium demand home offices. The manual feed tray jams nearly 100% of the time. If you have documents that require critical alignment this machine is absolutely a no-go. This printer will not print on consistent margins and shifts vertically by as much as 4mm. The main tray is hard to load as the paper guides are at a negative angle from the top. You have to completely remove the tray to load which is inconvenient. The ADF scanner is definitely only intended for full 8.5x11 so if you plan to scan anything smaller than that you are out of luck. This printer functions well if you only require 8.5x11 color or B&W printing on a single type of paper and flat bed scanning. For all Xerox expects this printer to be it should have expansion trays at least.
No, I would not recommend this to a friend.
Response from xerox.comBy Xerox Customer Support, May 26, 2022
Thank you for taking the time to give a review of the Xerox C235. We appreciate your feedback. Your opinion is very valuable in helping us improve our products and design. Here is our YouTube Playlist for the C235 that may help you with the device set up and features:
https://youtube.com/playlist?list=PLDrIHH8CnE146KI2mC9KAgABxK9QT_QAx
Here are some articles that may help you:
Clear Paper Jams in the Manual Feeder: https://www.support.xerox.com/en-us/article/en/2138781
Margins are Off or Incorrect: https://www.support.xerox.com/en-us/article/en/2149221.html
https://youtube.com/playlist?list=PLDrIHH8CnE146KI2mC9KAgABxK9QT_QAx
Here are some articles that may help you:
Clear Paper Jams in the Manual Feeder: https://www.support.xerox.com/en-us/article/en/2138781
Margins are Off or Incorrect: https://www.support.xerox.com/en-us/article/en/2149221.html
Written by a customer while visiting xerox.com
Customer Rating
2
Not Happy
on May 3, 2022
Posted by: Jim B
from Atlantic City, NJ
Frequent feed problems from the paper tray, load instructions that tray is empty when full of paper.
Response from xerox.comBy Xerox Customer Support, May 5, 2022
I apologize that you are experiencing problems with your Xerox C235 device. We would be happy to help you resolve this. We searched our Knowledgebase and found this solution that may help you:
Load Paper in Tray 1 or 2: https://www.support.xerox.com/en-us/article/en/2153390.html
Paper Tray Empty: https://www.support.xerox.com/en-us/article/en/2154776.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Load Paper in Tray 1 or 2: https://www.support.xerox.com/en-us/article/en/2153390.html
Paper Tray Empty: https://www.support.xerox.com/en-us/article/en/2154776.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
2
Negative to Scanning & Printing
on July 23, 2022
Posted by: Jaycee
from Wayne, PA
My first C235 was replaced because it was very loud when I printed. The issues I have now CANNOT be fixed. When I scan (let's say) 10 pages at one time, this printer makes 10 different files. I contacted Customer Support and that's the way it is. I am use to getting one file when I scan 10 pages simultaneously.
The other issue is printing a small page onto 8.5x11 letter paper. I want to print a Bingo-type game card. Even tho' the layout size is 8.5x5.5, the printer enlarges it to 8.5x11 when it is printed. This is after I change the page settings on the printer. Additionally, it does not automatically revert back to letter size printing. I have to enter the size on the printer through the settings menu again.
Response from xerox.comBy Xerox Customer Support, October 19, 2022
I apologize that you are experiencing problems with your Xerox C235 device. We would be happy to help you resolve this. Can we recommend you check out the link below on how to scan multiple pages into one PDF.
Build Job: https://www.support.xerox.com/en-us/article/en/2158659.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Build Job: https://www.support.xerox.com/en-us/article/en/2158659.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com