Customer reviews from xerox.com
Xerox - B225/DNI MFC / All-In-One Up to 34 ppm Monochrome Ethernet (RJ-45) / USB / Wi-Fi Laser Printer - Monochrome
Average customer rating
3.7
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
29
4 Stars
8
3 Stars
4
2 Stars
3
1 Star
11
Customer Reviews for Xerox - B225/DNI MFC / All-In-One Up to 34 ppm Monochrome Ethernet (RJ-45) / USB / Wi-Fi Laser Printer - Monochrome
Customer Rating
5
Great printer
on June 13, 2024
Posted by: Jaime
from Orlando FL
[This review was collected as part of a promotion.] I bought this a month ago and so happy with it. Prints fast
Written by a customer while visiting xerox.com
Customer Rating
5
Cheap and Best
on May 22, 2024
Posted by: Anisch
from Detroit, MI
I bought this a month ago and it works very well. The price is very reasonable as there are other printers in other brands which costs way more.
Written by a customer while visiting xerox.com
Customer Rating
5
Good mfp
on May 10, 2024
Posted by: Tomjr
from Metairie La
[This review was collected as part of a promotion.] I purchased this mfp as a replacement for an HP that the ibk cartridge broke. I little this Xerox as it does a great print job with fast quality copied. I highly recommend this one for the price
Written by a customer while visiting xerox.com
Customer Rating
5
Great printer
on May 9, 2024
Posted by: Spence
from Pennsylvania
[This review was collected as part of a promotion.] We purchased this printer for our business. It works great. It’s fast and easy to use. I would recommend it.
Written by a customer while visiting xerox.com
Customer Rating
3
Nice Look!
on May 9, 2024
Posted by: vanessaap
from Orange Park, FL
[This review was collected as part of a promotion.] I bought this a month ago and set it up. Unfortunately, the CD to load it on the computer was not for this printer. It is very noisy, I have never heard a printer make so many different noises when printing. Hmmmm. A little confusing with directions on settings.
Response from xerox.comBy Xerox Customer Support, May 24, 2024
I apologize that you are experiencing problems with your Xerox B225 device. We would be happy to help you resolve these issues. Can we recommend you check out these articles from our Support pages:
The printer is making unusual noises: https://www.support.xerox.com/en-us/article/KB0327606
Please also consider using the Xerox Easy Assist Mobile App for self-support. Specifically, CareAR Instruct or the live chat option, which are both found under the Support Center tab in the app.
This link provides further detail: https://www.xerox.com/en-us/workplace-apps/xerox-easy-assist
If you are still experiencing problems after trying these suggestions, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
The printer is making unusual noises: https://www.support.xerox.com/en-us/article/KB0327606
Please also consider using the Xerox Easy Assist Mobile App for self-support. Specifically, CareAR Instruct or the live chat option, which are both found under the Support Center tab in the app.
This link provides further detail: https://www.xerox.com/en-us/workplace-apps/xerox-easy-assist
If you are still experiencing problems after trying these suggestions, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
5
Glad I bought it
on May 3, 2024
Posted by: Rjtheman
from Florida
This printer is a great buy, even when purchasing replacement toner, no problems at all for my home use
Written by a customer while visiting xerox.com
Customer Rating
4
No fax capabilities, otherwise good
on April 23, 2024
Posted by: Glitcher1870
from Ellicott City, MD
[This review was collected as part of a promotion.] I was hoping this had faxing capabilities but the options that are supposed to be on the screen are not there. And I don't have a faxing service with ethernet connection. Otherwise it seems to work well and was very easy to set up with my Linux OS.
Written by a customer while visiting xerox.com
Customer Rating
5
Easy to use
on April 4, 2024
Posted by: AdminDena
from Rochester,NY
I purchased a few weeks back as a front desk printer and am fully impressed with all the features that mimic our full-size B605
Written by a customer while visiting xerox.com