Customer reviews from xerox.com
Xerox - B225 Multifunction Printer - Monochrome
Average customer rating
3.8
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
29
4 Stars
9
3 Stars
4
2 Stars
2
1 Star
10
Customer Reviews for Xerox - B225 Multifunction Printer - Monochrome
Customer Rating
5
Brilliant printer and scanner!
on October 9, 2025
Posted by: Russ
from County Durham, UK
I've had the printer for 4 months now. I had a few issues when I upgraded to windows11, and had to reinstall the printer. The Xerox support team helped me out. Thanks Xerox! Great all round printer. Good quality prints and scans. Good build quality.
Written by a customer while visiting xerox.com
Customer Rating
5
It's a beautiful machine!
on January 10, 2026
Posted by: jimbill
from Annapolis, Maryland USA
[This review was collected as part of a promotion.] My wife bought the B225 as a birthday gift and it is the best ever. I'm still learning to scan with it. It's not that easy for me.
Written by a customer while visiting xerox.com
Customer Rating
4
b8155
on June 17, 2025
Posted by: MBROWN
from LAS VEGAS NV
[This review was collected as part of a promotion.] OUR B8155 RUNS GREAT AS LONG AS IT CAN. WE WORK IT HARD AND ABOUT EVERY 6 MONTHS IT NEEDS SOME LOVE FROM A TECHNITIAN. SOME TIMES BEFORE WE CHANGE A PART IT TENDS TO GO OUT ON US. I AM SO GLAD THE TECHS WE HAVE ARE SO WONDERFUL AND HELPFUL WITH WHEN WE SHOULD CALL OR SHOW US HOW TO FIX THINGS WE CAN.
Written by a customer while visiting xerox.com
Customer Rating
2
Waste of money
on February 24, 2025
Posted by: AngryCPA
from Longmont, CO
This machine drinks toner like a fish drinks water! And the toner is ridiculously expensive, must be ordered online (not carried by any of the office supply stores in my area) and event the high yield toner doesn't last very long. Furthermore, it wastes much of the toner in the cartridge. It doesn't let you shake the cartridge to get any last little bit out. The print quality will still be perfectly fine, but it goes by page count and, once those pages are up, the printer is a paper weight until you put in a new cartridge. It even counts the blank pages!! I had seven pages remaining according to my status screen. I printed 6 pages (TWO OF WHICH WERE TOTALLY BLANK) and now I'm down to one remaining. My stupid tax software prints a lot of blank pages so just think of how many "pages" are wasted! I've owned the printer for just over three months and I've used up 6 regular and high yield cartridges which already totals nearly 3 times as much as I spent on the machine itself! Furthermore, I have to keep reinstalling the printer on my computer which is a waste of time. Then, every time I reinstall it, it defaults back to double-sided printing which is incredibly annoying!
Response from xerox.comBy Xerox Customer Support, March 5, 2025
We apologize that you are experiencing issues with your Xerox B225. We would be happy to assist and will be reaching out to you via the contact information provided with your review.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
Written by a customer while visiting xerox.com
Customer Rating
5
Great Home Printer
on September 14, 2024
Posted by: Xerox Printer
I purchased the printer about 4 months ago and it is such a great device !!
Written by a customer while visiting xerox.com
Customer Rating
4
All Good But Toner Is A Little Expensive.
on September 7, 2024
Posted by: Cyberrifles1776
from Los Angeles, CA
[This review was collected as part of a promotion.] I bought this 2 years ago and it works well. It meets my needs.
Written by a customer while visiting xerox.com
Customer Rating
4
Reliable printer, copier and scanner.
on November 7, 2024
Posted by: Barry
from LI NY
[This review was collected as part of a promotion.] Love all the features it supports.
Only thing I wish it could scan 2 sided documents.
Otherwise very good software and hardware.
Only thing I wish it could scan 2 sided documents.
Otherwise very good software and hardware.
Written by a customer while visiting xerox.com
Customer Rating
3
I really wanted to like it...
on November 20, 2024
Posted by: Mister_E3
from Ottawa, ON Canada
Previous Workcentre 3225 owner here and loved that machine. The software was great, the interface intuitive, and it ran like a top for 10 years before the fuser rollers gave out. This seemed like a suitable replacement, but the longer I own it, the less I like it. Pros: The print quality is excellent & the ADF is top-notch. As a printer/copier, it's solid. The hardware construction is a little flimsier than in the past, but it's clearly a well-built machine. Cons: The included software is fairly useless, it randomly drops off the wifi network, the cost per page is high, and it bricks itself when it runs out of toner (to the point where one can't even run the scanner). Some of that I can probably work around, but it's definitely put a dint in my faith in Xerox as a quality brand.
Response from xerox.comBy Xerox Customer Support, December 16, 2024
We apologize that you are experiencing issues with your Xerox B225 device. We would be happy to assist and will be reaching out to you via the contact information provided with your review.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
Written by a customer while visiting xerox.com